A proposed law barring high-tech companies from favoring their own products over those of their competitors -- a practice called self-preferencing -- would harm consumers, competition and innovation, according to a report released Monday by The Schumpeter Project on Competition Policy at the Information Technology & Innovation Foundation...
Supply chain chaos has sellers and shoppers on edge, with no relief in sight anytime soon. To better understand how marketers should navigate this unusual holiday shopping season, we spoke with a variety of experts to get tips on what makes for successful holiday e-commerce marketing -- and why plan...
Amazon heralded its shifting strategies to help sellers expand with new tools during its two-day Accelerate Seller Conference this week. The e-commerce giant announced its growing success with American small and medium-sized businesses empowerment this year, its glowing Sellers Report, and the resul...
A new fraud ring called Proxy Phantom is using sophisticated credential stuffing attack methods to take over customer accounts for U.S.-based e-commerce merchants.
For years, affiliate marketers, social media companies, online marketplace platforms, and search engines alike have enjoyed the seemingly ubiquitous tax-free landscape from their digital activities afforded to them by the United States' Internet Tax Freedom Act of 1998. However, that could all be ch...
Called IndexNow, the protocol uses an API to allow websites to easily notify search engines whenever content is created, updated, or deleted. Once the search engines are notified of updates they can quickly crawl and reflect the website changes in their index and search results
Surround strategy is the antithesis of rip and replace. Rather than replacement, a business can move parts of its workload from some workhorse system, say ERP, to Zoho -- where things like pre-built reports and Zia, an AI-based digital assistant, can help business users interrogate data stored on th...
Let's start a new meme/hashtag/acronym: Global Information Network, or GIN. I know there's a double entendre here, but we're entitled to have a modicum of fun in life, no?
While migration to the cloud is at an all-time high, so is the growth of ransomware peddlers. Veritas Technologies surveyed more than 2,000 global IT leaders whose organizations have undertaken pandemic-led digital transformation. The study found the majority are severely vulnerable to ransomware at...
Shopper discontent with online retail sites is localizing to two major concerns. Spoiler alert: customer experience per se is not in this ranking. It is the need for caution that prominently leads shoppers to abandon their shopping carts. Results of a recent survey of more than 1,100 respondents con...
Item tracker maker Tile refreshed its product line Tuesday and announced it will be introducing a new ultra-wideband product in 2022. "With a longer finding range, louder ring and voice-enabled finding through Amazon Alexa and Google Assistant, we're making it even easier for people to quickly find ...
When a complex need arises, customers expect to be connected to a well-prepared agent who can quickly resolve the situation. That fix must be applied in a way that leaves both the customer and agent feeling great about the outcome. Fortunately, the technologies now exist that allow contact centers t...
Walmart and Netflix are teaming up to sell merchandise pegged to the streaming media provider's content. "The Netflix Hub brings together some of its most popular shows in its first digital storefront with a national retailer," Walmart EVP Jeff Evans wrote in a news release Monday. The new partnersh...
There are three levels of abstraction that we can study to derive benefit, and this is abundantly clear in CRM. First there's the object, a material product or service that is the thing we trade money for. Then there's the experience, see where I'm going? Lastly there's the concept
"Amazon has always played a role in the ecosystem of replenishment for appliances," noted Patrice Samuels, a senior analyst with Parks Associates. "The fact that it's building its own appliance now with replenish capabilities is going to impact this market and give them a competitive edge."
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https://www.ecommercetimes.com/story/why-one-size-fits-all-erp-fails-mid-market-retailers-178480.html
Why One-Size-Fits-All ERP Fails Mid-Market Retailers
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https://www.ecommercetimes.com/story/ai-powered-fraud-now-hides-inside-legitimate-transactions-178532.html
AI-Powered Fraud Now Hides Inside Legitimate Transactions
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https://www.ecommercetimes.com/story/better-product-images-build-buyer-trust-in-resale-marketplaces-178555.html
Better Product Images Build Buyer Trust in Resale Marketplaces
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https://www.ecommercetimes.com/story/individual-ais-turn-personal-expertise-into-scalable-enterprise-assets-180384.html
Individual AIs Turn Personal Expertise Into Scalable Enterprise Assets
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https://www.ecommercetimes.com/story/digital-catalogs-become-adaptive-commerce-tools-178552.html
Digital Catalogs Become Adaptive Commerce Tools
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https://www.ecommercetimes.com/story/study-finds-most-restaurants-missing-from-ai-recommendations-180396.html
Study Finds Most Restaurants Missing From AI Recommendations
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https://www.ecommercetimes.com/story/what-happens-when-ai-becomes-the-buyer-178560.html
What Happens When AI Becomes the Buyer?
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https://www.ecommercetimes.com/story/e-commerce-orders-surged-in-2025-dominated-by-top-performing-brands-178474.html
E-Commerce Orders Surged in 2025, Dominated by Top-Performing Brands
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https://www.ecommercetimes.com/story/ai-buying-agents-raise-new-accountability-questions-178557.html
AI Buying Agents Raise New Accountability Questions
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