Trends

Landbase’s Campaign Feed uses agentic AI to cut go-to-market timelines from months to minutes by automating campaign execution, audience targeting, and multi-channel outreach.

Despite strong economic potential, recent research shows many businesses still struggle to adopt AI at scale, especially in e-commerce and revenue operations, where usage remains limited and narrowly applied.

Cimulate replaces outdated chatbots with AI shopping assistants that understand context, customer intent, and brand voice — without relying on keywords.

As acquisition slows, platforms are turning to AI, user control, and flexible pricing to improve retention and sustain subscription growth.

Social commerce thrives on speed, trust, and value. Today’s consumers want more than browsing — they expect to discover, shop, and resolve issues all within the same platform.

By blocking AI bots and enabling micropayments for access, Cloudflare aims to help content creators protect and monetize their content.

The growing role of AI and social media is enabling autonomous decision-making, real-time adaptability, and goal-driven intelligence. The result turns the combination into a more effective CRM platform.

A CRM is more than a tech upgrade; it’s a strategic shift that breaks down silos, boosts productivity, and empowers smaller teams to operate like enterprise players.

Americans may spend nearly 7% of their lives on social media, raising concerns about lost time, attention, and well-being, as well as the need for healthier habits.

Retail’s power dynamic is shifting fast -- and younger consumers are in the driver’s seat. While older shoppers pull back, Gen Z and millennials are spending through economic uncertainty, fueling growth for brands that meet them where they are: online, value-driven, and community-focused.

Most shoppers are satisfied with AI product recommendations, but a new study shows lingering distrust in AI-driven advice and chatbots for online shopping.

Although building trust through a carefully crafted brand message is still important, artificial intelligence may be undermining its traditional influence.

OpenAI is adding specialized shopping features to its ChatGPT chatbot. Some tech watchers see the move as an effort to compete with AI rival Google by creating a better, more personalized experience to find products and information online.

Consumer demand for crypto payments is rising, and more retailers are preparing to offer digital currency options to stay competitive and attract new shoppers.