E-Commerce

Coveo’s AI-powered smart search helps retailers drive conversions by improving relevance, personalization, and overall shopper experience.

Talkdesk’s AI platform helps retailers streamline customer service, improve operational efficiency, and integrate with major commerce systems while preparing for future support across social media channels.

Wildfire Systems has expanded its e-commerce platform with a branded shopping portal that delivers cashback, personalized deals, and turnkey retail media solutions to power loyalty and rewards programs.

A new partnership between AI applications builder MindStudio and content payment firm TollBit helps websites monetize AI usage and ensure content creators get paid. It also gives companies a legal, transparent way to access online data — avoiding the ethical and legal pitfalls of traditional scrap...

Finance teams no longer need to wrestle with spreadsheets. Automation is unlocking real-time insights, accuracy, and speed for e-commerce operations.

Remember when marketing budgets seemed endless and generating leads felt effortless? Here are 10 innovative yet practical strategies to revitalize your sales pipeline without overspending.

A survey of 569 fraud and risk executives at U.S. and Canadian retail and e-commerce companies reveals that the true cost of fraud extends well beyond financial losses, impacting operations, reputation, and compliance.

In an age where AI has transformed nearly every industry, retailers need to harness its potential to bridge the gap between merchant speak or industry jargon and consumer dialect.

Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric authentication. AI-generated attacks manipulate Face ID and voice authentication to gain unauthorized access, steal payment details, and bypass traditional security measures, putting bot...

AI-powered mobile apps are rapidly shaping the digital economy, driving consumer engagement and spending. However, as this trend accelerates, stronger trust in e-commerce platforms is essential to sustaining growth.

In its court filing, Chegg argues that Google forces companies to supply proprietary content in order to be included in Google’s search function, unfairly exercises its monopoly power within search, and reaps benefits from Chegg's content without paying for it.

DXL, the big and tall men's retailer with 300 U.S. stores, an e-commerce site, and a mobile app, has partnered with Bluecore to enhance personalization and customer engagement.

As online markets become increasingly competitive, retailers are turning to "subscribe and save" services to sustain sales and build customer retention.

No longer just a tool for efficiency, AI is revolutionizing how retailers personalize shopping experiences, optimize product discovery, and drive customer engagement.