Search Results

Results 1-1 of 1 for Gary Schwartz
EXPERT ADVICE

Differentiating Your Company in a Tough Market

Several years ago, while selling software in the British telecom market, I met the CMO of a smallish network operator. He described the issues his business was facing, and when I asked him his churn rate, he replied, almost casually, that it was "about normal for our industry: 37 percent." ...

E-Commerce Times Channels