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Results 360-364 of 364 for John K. Higgins

GRC Software: Not Just for Staying Out of Jail Anymore

Most business executives only spend money when they foresee a reasonable return on the investment, unless there is some other compelling reason for the expense -- like keeping them out of jail. ...

MARKET SNAPSHOT

Gearing Up for the Project Management Explosion

The economic stimulus assistance injected into major industrial countries to counter the effects of a global recession shone a spotlight on the need to rebuild their infrastructures. The need to manage such public works investments efficiently has generated a huge potential market for project management software and related services ...

MARKET SNAPSHOT

CRM in 2009: Personal, Social, Mobile, Adaptable

Making sure that every customer gets the personal touch may be fairly easy for the owner of a neighborhood bakery, but in a mass market of millions, making each customer feel like an individual is a formidable challenge. In the information age, tools like customer relationship management software make it possible for companies to apply a personal touch to the mass market -- and that's golden...

Getting Small Firms on Board With BPM

The greatest obstacle small business operators face in adopting business process management (BPM) is themselves. That factor could account for the underutilization of BPM by small businesses -- and the reason BPM vendors have targeted the small business sector as a huge potential market. Of course, the abundant offerings of vendors can be confusing, and the trade jargon (SOA, Saas, ROI) can be daunting. Still, the reluctance of small firms to fully utilize BPM often comes down to one thing: attitude...

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