Worldwide customer relationship management software revenues totaled $39.5 billion in 2017, eclipsing database management systems, the former market leader. DBMS had worldwide revenues of $36.8 billion last year, and it “has been the biggest software segment for years, noted Julian Poulter, research director at Gartner. CRM software will be the fastest-growing software market in 2018, with a growth rate of 16 percent, Gartner predicted. Among the CRM sales drivers are Lead Management, Voice of the Customer, and Field Service Management.
David is very much right!
Although he has recently joined X2CRM as CEO, he is already a GIANT in the CRM industry. One more thing to add here, X2Engine is yet to add GDPR compliance in their application.
I look forward to it. Otherwise, I would need to use some third party service to comply with GDPR for my X2CRM customers.
CRM Tops Software Sales Charts Worldwide
Posted by: Richard Adhikari April 11, 2018 09:54 AMWorldwide customer relationship management software revenues totaled $39.5 billion in 2017, eclipsing database management systems, the former market leader. DBMS had worldwide revenues of $36.8 billion last year, and it “has been the biggest software segment for years, noted Julian Poulter, research director at Gartner. CRM software will be the fastest-growing software market in 2018, with a growth rate of 16 percent, Gartner predicted. Among the CRM sales drivers are Lead Management, Voice of the Customer, and Field Service Management.
Although he has recently joined X2CRM as CEO, he is already a GIANT in the CRM industry. One more thing to add here, X2Engine is yet to add GDPR compliance in their application.
I look forward to it. Otherwise, I would need to use some third party service to comply with GDPR for my X2CRM customers.