Articles by Robert Conlin & James Hollander

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Why One-Size-Fits-All ERP Fails Mid-Market Retailers

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The Fraud Visibility Gap Created by Agentic Shopping

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Playing the Long Game: How Retailers Can Use Tech To Mitigate Trade Turbulence

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Meta Enlists AI to Enforce Age Restrictions

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AI Apps Generate Revenue but Struggle With Retention

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Gartner Predicts AI Search Will Fatten PR Budgets

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Shoppers Turn to Verify Before Buying as Trust Erodes

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E-Commerce Orders Surged in 2025, Dominated by Top-Performing Brands

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AI Automation Is Changing B2B Print Workflows