The loss of personal data on an estimated 26.5 million U.S. military veterans, up to 2.2 million current service members and an unquantified number of spouses continues to generate public controversy. It also provides lessons for how the private sector could prevent and respond to the loss of perso...
The Hispanic market has been riding the headlines for the past couple of years as one of the fastest growing sectors of marketing. According to the third annual AOL/Roper U.S. Hispanic Cyberstudy, Hispanics are entering cyberspace at a rapid pace with over 14 million U.S Hispanics online. Yet the c...
On the eve of President Bush's first visit to India, people in both countries are re-examining U.S.-India relations, with special attention being paid to economic relations. One of the most important members of the current national leadership is Mr. P. Chidambaram, who is serving as India's Finance ...
The roles of customer relations managers have been made more complex by both globalization and the virtualization of organizations. Clients initially encounter customer relations managers during the sales cycle. In some outsourcing firms, the chief executive officer is also the main client relation...
Leet has grown to represent attitudes and subcultures that extend beyond the use of leet as a communication system. Leet is challenging traditional patterns of communication system growth and propagation. Its behavior is uniquely tech driven and tech enabled. New forms of leet are encouraged. L...
In the offshore outsourcing field, client relations managers are often found at both the facility and the facility's North American sales office, if one has been established. As described herein, some firms operate without a North American presence, particularly if they are smaller firms. Most ou...
No type of management position has undergone more profound changes over the last ten years than that of client relations managers. Changes are being driven by economic globalization, competitive pressures and the information technology revolution. Changes in the roles of client relations managers pa...
This weekend's mass service outage, though troubling, is being overshadowed by the Government of Pakistan's pursuit of permanent restrictions on Internet use in order to raise revenue for the government-owned telephone company there. Consumers in Pakistan were reportedly hit hard by the recent outag...
Do you plan to conduct business abroad? If yes, then you need to know how you may be seen by others. Otherwise failure can result. The Pew Research Center's Global Attitudes Project studied attitudes towards 16 countries across the globe -- analyzing how the United States did in China compared to In...
For many of us, the significance of the spam problem does not become a concern until it results in blocking of legitimate e-mails. Then the global -- and national -- problem of spam can instantly become an individual problem. The 2004 National Technology Readiness Survey estimated that spam costs th...
Just as there are precautions that you can take to retain access to e-mail privileges, there are methods which you can use to regain e-mail access. Some ISPs in the U.S. block all e-mail from IP addresses known to be responsible for spam or other forms of Internet abuse. If your ISP is not protectin...
Instant messaging, a staple of teenage life, is growing up and entering the workplace. Yet companies whose employees arbitrarily install commercial IM solutions are opening themselves up to a potential Pandora's Box of viruses, worms and network degradation. Today, 50 percent of people polled use IM...
Your most critical business decisions often come down to prices: how much to charge and how much to pay. Prices have been driven down in the South Asian call center industry in the last two years, thanks to a flood of new entrants into the industry, a glut of low-end capacity, and improvements in te...
Dell has declared war on spyware writers. The company announced on October 20 that all of its computers starting November 1 will ship with a free security software package. Dell's announcement to provide its customers with pre-installed antispyware and antivirus software follows industry assertions ...
Next week, IBM will release its lightest-ever ultraportable notebook, the ThinkPad X40, and the company has high hopes that it will become the notebook of choice for the corporate sector. The X40 will weigh in at a mere 2.7 pounds -- 14 ounces lighter than its predecessor, the ThinkPad X31. Other f...
Ban
Regulate
Maintain status quo
Undecided
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/11/web-team.jpg
https://www.ecommercetimes.com/story/customer-commerce-offers-smbs-an-e-commerce-path-to-better-cx-177820.html
Customer Commerce Offers SMBs an E-Commerce Path to Better CX
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/02/frustrated-computer-user.jpg
https://www.ecommercetimes.com/story/investment-scams-skyrocket-victims-in-us-fleeced-for-4b-in-2022-177544.html
Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2024/04/hacker-team.jpg
https://www.ecommercetimes.com/story/hacker-nation-the-worlds-third-largest-economy-179108.html
Hacker Nation: The World’s Third-Largest Economy
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/01/robot-on-keyboard.jpg
https://www.ecommercetimes.com/story/cybersecurity-expert-pegs-ai-as-online-shoppings-biggest-threat-177933.html
Cybersecurity Expert Pegs AI as Online Shopping’s Biggest Threat
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2024/02/ecommerce-smb-warehouse.jpg
https://www.ecommercetimes.com/story/optimize-your-amazon-presence-for-maximum-sales-success-177907.html
Optimize Your Amazon Presence for Maximum Sales Success
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2024/04/dating-app-smartphone.jpg
https://www.ecommercetimes.com/story/mozilla-waves-red-flag-over-data-hungry-dating-apps-179144.html
Mozilla Waves Red Flag Over Data Hungry Dating Apps
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/03/cashless-payment-cafe.jpg
https://www.ecommercetimes.com/story/mobile-payment-industry-innovations-driving-online-in-store-sales-177930.html
Mobile Payment Industry Innovations Driving Online, In-Store Sales
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2024/02/search-engines-smartphone.jpg
https://www.ecommercetimes.com/story/gartner-predicts-25-dip-in-search-volumes-by-2026-177921.html
Gartner Predicts 25% Dip in Search Volumes by 2026
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2022/02/online-shopper.jpg
https://www.ecommercetimes.com/story/temu-and-homary-online-retailers-that-are-generally-a-good-value-179105.html
Temu and Homary: Online Retailers That Are Generally a Good Value
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2023/08/AI-circuit.jpg
https://www.ecommercetimes.com/story/ai-no-longer-curiosity-for-retailers-but-key-to-better-business-report-177857.html
AI No Longer Curiosity for Retailers but Key to Better Business: Report
https://www.ecommercetimes.com/wp-content/uploads/sites/5/2024/02/future-retail.jpg
https://www.ecommercetimes.com/story/the-future-of-gen-ai-in-retail-balancing-human-factors-with-revenue-growth-177923.html
The Future of Gen AI in Retail: Balancing Human Factors With Revenue Growth
Enter your Username and Password to sign in.
Social Media
See all Social Media