So you are ready to embark on an e-commerce project. You are not alone. The Economist found that of 15 major industries studied in late 2008, only one -- e-commerce -- had a sunny outlook for 2009. My analyst tells me that 20 percent to 30 percent of firms that do business online will start a major ...
America Online will pay New York state US$1.25 million and revamp its customer service approach to settle charges that it continued to bill some customers after they canceled their online access accounts. New York Attorney General Eliot Spitzer said AOL agreed to pay the fine and to reimburse any st...
With many online behemoths still struggling to turn a profit in the e-commerce sector, small and medium businesses may question whether the online sales model is truly a road to riches or just a pipedream. In the latest trend, many companies are abandoning their aging homegrown systems in favor of p...
Hoping to use the frantic and critical holiday season as leverage, labor organizers said Thursday they are making their strongest push to date to unionize workers at online e-tail giant Amazon.com. Customer service reps have begun gathering signatures on union petitions in order to build majority su...
Accessibility of service
Convenience in any situation
Cost-effectiveness
Eco-friendliness
No need for parking
Safe ride when having too much fun
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