After several years of instability on this list, 2018 saw things settle down a bit. In past years, blogs would make the list for a flurry of great posts one year, then fizzle the next. Sometimes, bloggers would change careers and their CRM content would dry up. Once in a while, a great blogger would get hired by a majo...
I've been writing a forecast column every year at least since W was president. Nothing's wrong with that, lots of people do. However, I often find that my forecast is more of a wish list than a true prognostication, so this time I'll dispense with the fiction of analytical rigor and just say what I ...
In the competitive world of information technology, vendors must be alert to major changes within the potential customer base. In the federal IT market, the U.S. government increasingly has been using its status as the world's single largest IT customer to acquire products and services at competitiv...
AdTheorent, which offers a machine learning platform for advertisers, has announced AdTheorent Relationship Targeting. This new product allows advertisers to harness the power of relationships with family members, cohabitants or friends to influence a consumer to take desired actions. Word of mouth ...
Versium has announced a partnership with LiveRamp, an Axiom company, to launch artificial intelligence-powered B2B audience segments,as part of a new business-to-business data management platform. The partnership will let companies perform online targeting of offline business professional data that ...
Salesforce has announced integrations between its Marketing Cloud and Google Analytics 360 that equip marketers with a broad range of new capabilities. Marketers can view consumer insights from both Marketing Cloud and Analytics 360 in a single journey analytics dashboard to better analyze cross-cha...
Lattice Engines, a provider of account-based marketing tools driven by AI, has announced the launch of Lattice Atlas, positioning it as the first customer data platform for ABM. The new platform synchronizes all customer data across a single, integrated view, making it easier for customers to see th...
Adobe this week introduced three features to its Target application in an effort to improve customer experiences through increased personalization: new Personalization Insights reports; Propensity score model comparisons; and Real-time customization models. These new features give users enhanced tra...
Demandbase has launched its Conversion Solution, adding AI-enabled intent data to its ABM platform, which already incorporates targeting and engagement solutions. The Conversion Solution sends sales teams relevant and actionable alerts and insights across multiple channels in real time when one of t...
The Walt Disney Company's recent decision to purchase major assets of 21st Century Fox in a transaction valued at $52 billion underscores the huge potential for distributing information and entertainment via the Internet. The deal will allow the company to improve its direct-to-consumer offerings, D...
One thing the latest holiday sales season made crystal clear is that mobile commerce is on the rise. On Cyber Monday -- which set an all-time-high overall sales record of $6.6 billion -- mobile shopping totaled 47.4 percent of visits to retailers' websites, according to Adobe. However, etailers coul...
Online sales hit a new record of $6.59 billion on Cyber Monday -- a 17 percent increase from the $5.6 billion in last year's sales for the day -- making it the largest online shopping day in history, based on Adobe Analytics data released Tuesday. Mobile shopping also broke records, starting with th...
U.S. retailers crossed a historic new threshold over Thanksgiving weekend as consumers set new records for e-commerce activity and embraced mobile shopping like never before. The record-breaking $5.03 billion spent online on Black Friday -- a 17 percent increase from a year ago -- was in line with ...
A total of 164 million Americans, or 69 percent of the U.S. population, plan to shop Thanksgiving weekend, according to a new survey by the National Retail Federation. Upwards of 115 million people, or about 70 percent, plan to shop on Black Friday, the report shows, while 78 million plan to shop on...
Vendors of cybersecurity offerings are finding that the U.S. government is serious about improving the protection of federal IT assets. A steady stream of data protection contracts has been flowing to providers, including some notable high-value transactions during the last half of 2016. One example...
Very - I look forward to the widespread adoption of AI search.
Moderately - AI search is promising, and I'm cautiously optimistic.
Unsure, but I am keeping an open mind.
Not at All - I do not trust AI-powered search results.
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Customer Commerce Offers SMBs an E-Commerce Path to Better CX
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Investment Scams Skyrocket, Victims in US Fleeced for $4B in 2022
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E-Tailers Face Ongoing Dilemmas of Friendly Fraud, Insider Crime
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https://www.ecommercetimes.com/story/the-future-of-ai-in-retail-beyond-the-chatgpt-hype-177681.html
The Future of AI in Retail: Beyond the ChatGPT Hype
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Optimize Your Amazon Presence for Maximum Sales Success
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https://www.ecommercetimes.com/story/e-commerce-resolution-for-2024-fearlessly-embrace-ai-177898.html
E-Commerce Resolution for 2024: Fearlessly Embrace AI
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https://www.ecommercetimes.com/story/2024-retail-action-item-satisfy-gen-z-demand-for-payment-options-177886.html
2024 Retail Action Item: Satisfy Gen Z Demand for Payment Options
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https://www.ecommercetimes.com/story/gartner-predicts-25-dip-in-search-volumes-by-2026-177921.html
Gartner Predicts 25% Dip in Search Volumes by 2026
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https://www.ecommercetimes.com/story/omnichannel-online-consumers-shift-to-mindful-shopping-practices-177915.html
Omnichannel, Online Consumers Shift to Mindful Shopping Practices
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AI No Longer Curiosity for Retailers but Key to Better Business: Report
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Trendy Drug Demand Escalates Risks for E-Commerce Payment Providers
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