America Online (NYSE: AOL) climbed 1 15/16 to 56 13/16 Monday. Most analysts continue to give AOL a buy or strong buy recommendation.
Earlier in the day, customer relationship management (CRM) provider Pegasystems (Nasdaq: PEGA) announced an extended agreement in which AOL will continue using its e-CRM applications to improve customer service delivery.
Headquartered in Dulles, Virginia, AOL serves more than 23 million customers through its America Online service and another 2.8 million through CompuServe. The company’s holdings also include ICQ, AOL Instant Messenger, Digital City Inc., Netscape Navigator and Communicator browsers and AOL MovieFone.