E-Commerce

Retailers are at a turning point, exploring generative AI to enhance customer experiences and streamline operations — but adoption hurdles remain. TaskUs helps brands navigate these challenges to achieve scalable success.

Most misleading Google search results are harmless, but a new WalletHub case study reveals they can sometimes cost consumers hundreds of dollars by steering them toward biased recommendations.

Gen Z loyalty is shifting from discounts to community-driven experiences and AI personalization. Brands like IKEA and Nordstrom demonstrate how experiential programs and digital tools attract fickle shoppers while fostering stronger, lasting connections.

Whether it’s bolstering your global supplier networks, landing that all-important funding, or gaining expert advice, CoCreate delivers the insights and connections you need to outpace the competition and succeed.

Expert advice from Constant Contact shows how small retailers can build momentum, personalize campaigns, and compete without relying on big-box discounts.

Brands are moving from ad-heavy campaigns to influencer-led strategies, where authenticity and expertise drive purchasing behavior and reshape consumer decision-making across multiple industries.

Riskified and Human Security have partnered on a new framework to help e-commerce merchants combat fraud and abuse from agentic AI shopping agents, aiming to protect revenue, reduce false declines, and maintain customer trust.

B2B CIOs are embracing composable commerce to modernize aging tech stacks without a full overhaul. Spryker’s modular approach offers flexibility, speed, and control for companies navigating digital transformation.

As AI agents change how people shop online, Forter’s upgraded trust platform helps retailers fight fraud and stay competitive in an agent‑driven e‑commerce world.

Landbase’s Campaign Feed uses agentic AI to cut go-to-market timelines from months to minutes by automating campaign execution, audience targeting, and multi-channel outreach.

Despite strong economic potential, recent research shows many businesses still struggle to adopt AI at scale, especially in e-commerce and revenue operations, where usage remains limited and narrowly applied.

Cimulate replaces outdated chatbots with AI shopping assistants that understand context, customer intent, and brand voice — without relying on keywords.

In a digital-first world where milliseconds can make or break a sale, sluggish web performance remains a costly bottleneck for e-commerce brands. That’s the challenge Harper aims to solve.

As acquisition slows, platforms are turning to AI, user control, and flexible pricing to improve retention and sustain subscription growth.