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Where IT Managed Services Often Go Wrong

Managing an IT environment can be expensive and challenging. As a result, some companies prefer to rely on service providers to assist with specific projects. Others prefer to utilize managed services for operational work and to establish better services, processes, tools and methodologies to leverage their IT infrastructure. ...


Meeting the Application Virtualization Challenge

Delivering and managing IT continues to be complex. Application demand continues to grow, while the maintenance and support of old applications, as well as the processes involved with new applications, lead to a frustrating user experience and constraints on flexibility and business agility ...


Plan Ahead to Prevent Maintenance Window Pain

System administrators are well aware of the pain associated with maintenance windows. This effort is usually taking place off-hours and requires challenging coordination between different activities and often different departmental personnel. ...

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