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More than 64 percent of top tech executives believe the next U.S. Congress will move to tax the Internet, according to an Ernst & Young survey released Thursday ...

Joining the growing number of e-commerce companies that have been forced to cut costs amid the ongoing dot-com shakeout, Garden.com (Nasdaq: GDEN) announced Thursday it will lay off 93 employees, or about 40 percent of its workforce ...

Despite a lot of noisy consumer opposition to the junk e-mail unlovingly known as "spam," the practice of flooding in-boxes with unwanted marketing ploys continues unabated. In fact, even though there are now some state laws closely regulating spamming, the practice of sending mass unsolicited e-mails has acquired a sheen of respectability, and in some quarters is enthusiastically referred to as "sending an e-mail blitz."

Further fueling the Asia-Pacific region's high-tech boom, Microsoft (Nasdaq: MSFT) and Hewlett-Packard (NYSE: HWP) announced separate partnerships with major Japanese companies Thursday ...

IDG World Expo predicts that 30,000 national and international Linux users will attend the fourth LinuxWorld Conference & Expo in San Jose, California, surpassing the last show's record attendance ...

Attorneys for Microsoft Corp. railed against the U.S. government in a Wednesday court hearing, labeling its proposal to split the company in two as "vague" and "ambiguous." ...

Telecom giant SBC Communications (NYSE: SBC) lashed out at the proposed merger of America Online and Time Warner Wednesday, citing an alleged fraudulent action by Time Warner's cable group as evidence of "anti-competitive behavior." ...

A destructive version of the "Love Bug" worm has emerged in Israel, Europe and the United States, but is expected to be contained without widespread damage ...

The U.S. Department of Justice (DOJ), FBI, and the National White Collar Crime Center launched the Internet Fraud Complaint Center (IFCC) Monday to give consumers and businesses a place online to report incidents of online fraud ...

Toshiba American Information Systems (TAIS), the independent operating subsidiary of the $52 billion Japanese computer and electronics maker, said Tuesday that it has selected Siebel Systems (Nasdaq: SEBL) and Inforte Corp. to develop and integrate its eCRM initiative ...

PlanetFeedback, a new online site that allows users to voice their complaints and compliments to thousands of companies across the United States, selected Synchrony Communications, Inc. to provide its CRM tools and services, the companies said Tuesday ...

Sitel Corporation (NYSE: SWW) announced Tuesday that it has signed a long-term contract to provide technical support and customer care for Cox Communications, Inc. (NYSE: COX) ...

Aspect Communications (Nasdaq: ASPT) said today that its CRM software has been selected by the largest privately held transaction processing company in the United States ...

Hong Kong-based Web Connection, a provider of e-business and CRM solutions to dot-com companies looking to penetrate the Asian market, announced Monday that it has entered into a strategic agreement with an Australian Internet integration company ...

Mountain View, California-based Sagent Technology, Inc. (Nasdaq: SGNT) announced Monday that it has established a partnership with Boston, Massachusetts-based DiaLogos to provide CRM solutions ...

IBM (NYSE: IBM) announced Thursday that its Global Services division and Canadian data and wireless leader Nortel Networks (NYSE: NT) have partnered to deliver CRM solutions globally ...

Staffware plc, a UK-based software firm engaged in the process workflow industry, announced Friday that it has acquired Arlington, Texas-based CRM solutions provider MarketForce in a $20 million stock and cash deal ...

TeleTech Holdings (Nasdaq: TTEC) said Friday that it has been hired by DSL Internet access provider NorthPoint Communications (Nasdaq: NPNT) to assist in scheduling customer installations ...

Dutch business software firm Baan Company saw its share price drop nearly 30 percent in European trading Wednesday, adding to renewed fears that the company is teetering on the brink of survival ...

Sitel Corporation (NYSE: SWW) said today that it has signed a broad-ranging exclusive partnership with a leading Japanese telemarketing services company to deliver CRM solutions to each other's clients in their home markets ...