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Erika Morphy
AT&T Puts a Price on Privacy
02/23/15 5:00 AM PT | E-Commerce Times | 479 Words

Users who want to sign on to GigaPower by AT&T, the carrier's 1-gigabit-per-second Internet service that just become available in Kansas...

Erika Morphy
A123 Lawsuit Asserts Apple in Cahoots With Its Ex-Engineer
02/20/15 9:24 AM PT | E-Commerce Times | 594 Words

Electric-car battery maker A123 Systems earlier this week filed a lawsuit against Apple in a Massachusetts Superior Court in Middlesex County....

Erika Morphy
Retail Shoppers Get More Satisfaction Online
02/19/15 11:31 AM PT | E-Commerce Times | 514 Words

Customer satisfaction with retail has dropped for the first time in four years, according to the American Customer Satisfaction Index --...

Erika Morphy
Are Call Centers Ready for the Internet of Things?
02/17/15 8:31 AM PT | CRM Buyer | 737 Words

For companies such as Cisco, the Internet of Things represents a wealth of untapped riches. The company, which recently reported a...

Erika Morphy
Parature from Microsoft Caters to Customer Service Pros
02/10/15 11:25 AM PT | CRM Buyer | 557 Words

A year or so after it acquired Parature, Microsoft last month unveiled the Spring '15 release of Parature from Microsoft. The...

Erika Morphy
YouTube Halftime Show Sets Stage for Cross-Channel Ads
02/03/15 5:06 PM PT | E-Commerce Times | 651 Words

On Sunday evening, as a record 114.4 million people watched Katy Perry, Lenny Kravitz and Missy Elliott rock out during the...

Erika Morphy
Verizon Addresses Supercookie Conundrum
02/03/15 5:00 AM PT | CRM Buyer | 617 Words

Users of Verizon Wireless ' network and products will find it will be easier to opt out of the carrier's tracking...

Erika Morphy
A Little Dab of Credit Card Data Can ID Customers
02/02/15 5:00 AM PT | CRM Buyer | 607 Words

Credit card users may be dismayed by findings MIT Researchers reported last week in the journal Science : Just a few...

Erika Morphy
Tune Strikes a Chord With Investors
01/30/15 12:07 PM PT | CRM Buyer | 503 Words

Mobile marketing company Tune has raised US$27 million in funding, it announced Thursday. Icon Ventures partner Jeb Miller will join Tune's...

Erika Morphy
FCC Issues Tough Warning Against WiFi Blocking
01/29/15 12:44 PM PT | E-Commerce Times | 559 Words

The Federal Communications Commission on Tuesday issued a warning that intentional blockage of personal WiFi hotspots was illegal and would be...

Erika Morphy
Engage.cx Makes Customers an Offer They Can't Lose
01/27/15 5:47 PM PT | CRM Buyer | 581 Words

Engage.cx just closed its first investment round -- US$2.9 million in Series A financing. The round of participating investors is...

Erika Morphy
China Overtakes US in iPhone Sales
01/27/15 5:00 AM PT | E-Commerce Times | 539 Words

Apple is expected this week to report that last year's iPhone sales in China exceeded those in the United States, according...

Erika Morphy
T-Mobile Courts Credit-Challenged Customers
01/26/15 12:23 PM PT | CRM Buyer | 567 Words

T-Mobile last week announced Smartphone Equality, a new credit program aimed at existing T-mobile customers with less-than-sterling credit who have paid...

Erika Morphy
Quinn's Crash Override Combats Cyberbullying
01/22/15 5:08 PM PT | TechNewsWorld | 596 Words

Crash Override made its official debut last week, promising a new way to support people who become the targets of...

Erika Morphy
Amazon to Produce Original Movie House Fare
01/20/15 3:56 PM PT | E-Commerce Times | 633 Words

Amazon Studios on Monday announced it would begin to produce and acquire original movies for release in theaters. Amazon Prime customers...

Erika Morphy
What SMB CRM Shoppers Want
01/19/15 6:25 PM PT | CRM Buyer | 617 Words

CRM is expected to grow at a steady pace, and CRM customers are sending some specific signals about the functionality...

Erika Morphy
Report: Etsy Aims to Charm Wall Street
01/15/15 5:40 PM PT | E-Commerce Times | 534 Words

Etsy is working on an initial public offering that could debut this quarter, Bloomberg reported Tuesday, citing unnamed sources familiar...

Erika Morphy
CFPB Shifts Some Power to Mortgage Shoppers
01/13/15 9:00 PM PT | CRM Buyer | 548 Words

The Consumer Financial Protection Bureau on Tuesday introduced Owning a Home , a set of online tools designed to make it...

Erika Morphy
CFPB May Rein In Payday Lending
01/05/15 6:41 PM PT | CRM Buyer | 669 Words

The Consumer Financial Protection Bureau is considering various approaches to reforming the payday loan industry, The Wall Street Journal reported on...

Erika Morphy
Retargeting May Work, but Pretargeting May Work Better
12/18/14 6:50 PM PT | CRM Buyer | 612 Words

The practice of repeatedly serving up ads for products consumers previously viewed or asked about -- called "retargeting" -- not only...

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