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Linux Gains Ascendance in Cloud Infrastructures: Report
September 13, 2017
Linux is now the dominant operating system on Amazon's AWS cloud service and is growing rapidly on Microsoft's Azure platform this year, according to a report on public cloud adoption trends Sumo Logic released on Tuesday. The company's second annual State of Modern Apps report reveals usage trends on AWS, Azure and Google clouds, and how they impact the use of modern apps in the enterprise.
The Internet of Things Is a Boon for B2B: Report
September 13, 2017
Businesses have been focusing on the Internet of Things as an enabler of growth and increased operational efficiency, as well as the means to provide a better experience to customers and partners, according to the State of the Market: Internet of Things 2017 report Verizon released this week. Seventy-three percent of executives surveyed said they either were researching or currently deploying IoT.
Putin: Whoever Rules AI Rules the World
September 12, 2017
Russian President Vladimir Putin last week poked the nest of anxieties over the use of artificial intelligence to gain power in a video address to students at 16,000 selected schools. "Artificial intelligence is the future, not only for Russia but for all humankind," he said. "Whoever becomes the leader in this sphere will become the ruler of the world."
Apache Mounts Strong Defense, Equifax Retreats
September 12, 2017
The Apache Software Foundation has responded to accusations that the massive data breach Equifax disclosed last week resulted from a flaw in Apache's open source code. One of the largest financial data breaches in U.S. history, it exposed names, addresses, Social Security Numbers, birth dates, driver's license numbers and other sensitive information belonging to 143 million U.S. consumers.
Oracle's Numbers
September 11, 2017
Oracle will announce its Q1 revenue and profit numbers after market close on Wednesday. There's more than a little excitement about what might be revealed, specifically if the company can continue its rise, thanks to its cloud products. The anticipated answer is yes, but there's potential for a surprise. The company so far has been posting great numbers for its cloud products.
Russia, Fake News and Facebook: 24/7 Manipulation
September 11, 2017
Back when the Internet first came to be, there was the belief that the result would be more facts, less censorship, more intelligent discourse and less successful manipulation. Being able to converse with each other would lead people to be more honest, and our world increasingly would resemble a utopian ideal of peace and prosperity. Now, decades later, "fake news" has proliferated.
Gadget Ogling: Samsung's Return, Ultrasonic Tea, and Roaming Fridges
September 9, 2017
In 2016, Samsung's smartphone division wasn't so much on the rocks as dangling by a single fingernail, millimeters from plunging into a deep, dark chasm. The Galaxy Note7 had a terrible habit of exploding or catching fire. Not exactly the best look considering people prefer not to be injured while checking Instagram. The Galaxy Note8 is free of those combustible foibles, we've been assured.
Biggest Obstacle to Business Success: Multicloud Management
September 8, 2017
The rise of Microsoft Azure as a major competitor to AWS has become a mixed blessing for IT managers. Many were pleased to see Microsoft finally become a cloud-first company and build Azure into a viable alternative, but they now are faced with a new set of challenges to make the most of multiple cloud providers. Every indication is that the adoption of cloud services will continue to accelerate.
Credit Agency Equifax Cracked, 143 Million Consumers Exposed
September 8, 2017
Consumer credit reporting agency Equifax suffered a major criminal data breach that exposed personal information of as many as 143 million consumers in the U.S. between mid-May and July of this year. The attack exposed a range of sensitive personal data, including names, addresses, Social Security Numbers, dates of birth, and in some cases driver's license numbers, Equifax said.
Next US Elections: Open Source vs. Commercial Software?
September 7, 2017
San Francisco could become the first U.S. city to adopt open source software to run its voting machines. City officials last month authorized consulting group Slalom to prepare a report on the benefits and challenges involved in using an open source voting machine platform. Officials hope a move to open source will make San Francisco's voting software more transparent and secure.
Why We Should Care More About Who's Watching
September 7, 2017
George Orwell wrote Nineteen Eighty-Four in 1949. When the year 1984 rolled around, Rockwell's haunting song, Somebody's Watching Me, featuring Michael and Jermaine Jackson in the background, made its debut and went on to become a classic. Fast-forward to 2017. Today we are living the creepy life Orwell and Rockwell imagined, with technology increasingly intruding on our privacy.
Global Cyberattack on Energy Sector Stokes Deep Fears
September 7, 2017
The hacker group known as "Dragonfly" is behind sophisticated wave of recent cyberattacks on the energy sectors of Europe and North America, Symantec reported. The attacks could provide the group with the means to severely disrupt energy operations on both continents. Dragonfly launched a simililar campaign from 2011 to 2014, but it entered a quiet period in 2014 after its activities were exposed.
6 Reasons You Need CPQ
September 6, 2017
Many businesses still don't use configure, price, quote software in their routine sales processes. Maybe they don't need it, but for businesses that still cling to spreadsheet-based approaches to track things like price lists and product catalogs, chances are good that they're dealing with more overhead than they need to. Worse, they're wasting time and therefore money.
Vivaldi CEO Claims Google Retaliated for Privacy Criticism
September 6, 2017
Vivaldi CEO Jon von Tetzchner, the brains behind both the new Vivaldi browser and the early Opera browser, has accused Google of retaliating against his company after he questioned its customer privacy practices. Vivaldi's Google Adwords campaigns mysteriously were suspended just two days after von Tetzchner's criticisms of Google's handling of customer data were published this spring, he said.
Enterprise SaaS Market Skyrockets: Report
September 5, 2017
The enterprise SaaS market grew 31 percent year over year, totaling almost $15 billion in revenue in Q2 2017, according to Synergy Research. Collaboration was the highest growth segment. Microsoft is the clear leader in overall enterprise SaaS revenues, having overtaken Salesforce a year ago. Microsoft's acquisition last year of LinkedIn gave its SaaS operations a significant boost.
Has Google Become a National Threat?
September 4, 2017
The idea that Google might be becoming a national threat is what struck me when I read a column by Zephyr Teachout, a law professor at Fordham University. She makes a compelling argument that Google has reached a point where it no longer allows dissent outside the company -- though, given the recent firing of a Google engineer, that may be true inside the firm as well.
SIGGRAPH 2017: Virtual Reality Is Alive and Flourishing
September 1, 2017
The SIGGRAPH conference is a year event that focuses on the latest in computer graphics and other interactive arts. It is a multidiscipline show, mixing computer imaging with other physical creations. It is also a crossroads for the film, video game, commercial, research and education industries. It has a forward-looking vision while celebrating the recent and not-so-recent past.
How Brick-and-Mortar Retailers Can Stand Up to E-Commerce
August 31, 2017
Brick-and-mortar retailers have been finding it difficult to offer pricing that's competitive with e-commerce sites, which have the advantage of massive scope and scale, according to a report Frost & Sullivan's Stratecast service released Wednesday. E-commerce will account for nearly 18 percent of the total retail market by 2025, the report projects.
Consumers' Embrace of Mobile Apps Is Limited to a Choice Few
August 31, 2017
Mobile app use has become a powerful habit among U.S. consumers, based on new research findings. An increasing number of users have been spending their time consuming video, music and social media on smartphones and other mobile devices, but many are reluctant to try new apps. A large percentage of mobile app users' time is spent on apps like Facebook, Snapchat, Twitter or Instagram.
Rise in Mobile Commerce Fuels Demand for Omnichannel Service
August 30, 2017
Omnichannel support and communications are becoming essential for brands, as consumers' increasing use of mobile devices to make purchases and access content fuels their demand to be able to connect with companies when and how they want. However, brands lack the necessary expertise and infrastructure, and are turning to mobile network operators, or MNOs, to acquire omnichannel capabilities.
Too Few Candidates to Fill Growing Number of Open Source Jobs
August 30, 2017
Open source hiring has been hampered by a lack of trained job-takers, according to The Linux Foundation, which released its sixth annual summary of career opportunities in open source last week. The report provides an overview of open source career trends, along with factors that motivate industry professionals, and methods employers use to attract and retain qualified talent.
Ten Billion
August 29, 2017
Salesforce announced the partial attainment of one of its long-range goals in its Q2 earnings announcement last week: It eclipsed its goal of a $10 billion run rate. This will be followed by similar announcements over the next year -- first $10 billion year, etc. -- and why not? The company should celebrate. Second quarter revenue hit $2.56 billion, a 26 percent increase year over year.
Amazon Takes 1st Steps Toward Whole Foods Pricing Makeover
August 28, 2017
Amazon kicked off the completion of its acquisition of Whole Foods Market with steep price cuts on some products. Among those now available at lower prices are Whole Trade bananas, organic avocados, organic large brown eggs, responsibly-farmed salmon and tilapia, organic baby kale and baby lettuce, animal-welfare-rated 85 percent lean ground beef, and organic Gala and Fuji apples.
As New Turnaround King, Is HP Better Than Apple?
August 28, 2017
HP is the new turnaround king -- but is it better than Apple? IBM was the king of tech in the 1980s, but in the 1990s it was the king of turnarounds, after almost going under but coming back from a negative brand equity, which occurs when folks will pay more for a no-name product than one with a negative brand. Apple, at the end of the 90s, was in much the same shape IBM was at the beginning.
Robots May Become Go-To Customer Service Reps
August 26, 2017
The customer service robot market will be worth $88 million by 2022, according to Tractica. Annual shipments are expected to increase from 2,730 units in 2016 to nearly 4,800 in 2022. The robots will be both humanoid and non-humanoid. However, telepresence robots, chatbots, and stationary customer interactive systems that don't have moving parts are not included in the count.
Consumer Healthcare: Growing Importance of Patient Education and Communications Solutions
August 25, 2017
As the healthcare industry shifts to value-based care models, patient education and communication solutions increasingly have become an investment priority for care providers and payers. Consumers have many means, whether digital or analog, to acquire medical knowledge and personal health information, and they tend to reach out to their doctor when sick, or when they have complex health questions.
Ad Tech's Future Beyond Facebook and Google
August 24, 2017
Advertising technology, or ad tech, is a relatively new business segment. Both Google and Facebook have been very successful with this new advertising model. Going forward, will ad tech be important and rapidly expand to a wider segment, or will it be limited to the way certain companies show value and grow? Advertising has gone through wave after wave of change over the decades.
Tech Leaders Urge UN to Ban AI-Based Lethal Weapons
August 23, 2017
A group of the world's top technology leaders have published an open letter urging the United Nations to ban the use of AI in weapons systems, amid growing concerns that autonomous killer robots could wind up taking control. The group of 116 companies, most of which specialize in robotics or AI, argued that its growing use could revolutionize modern warfare in irreversible ways.
Survey: In-App Customer Support Is a Winner
August 23, 2017
Consumers want mobile apps with good in-app customer support, suggest results of a recent survey. Radius Global Market Research conducted the online poll of adults in the United States this spring. Among the survey's findings: Eighty-nine percent of respondents said they would recommend an app if a customer support agent proactively contacted them while they were experiencing problems.
The Smart Home Appliance and You
August 22, 2017
The recent rumor that iRobot had engaged in talks with Apple, Amazon and Google parent Alphabet to sell the data its Roomba vacuum cleaner gathers caused widespread privacy concerns. Roomba maps homes -- the spatial dimensions of rooms and distances between furniture and other objects -- and the data it collects would be valuable to any of the major players battling to control the smart home.
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Which form of smartphone security do you rely on most?
Face ID or Fingerprint
Strong Password
App Locks
Storage Encryption
VPN with Public WiFi
I don't use any smartphone security tech.