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Rhino-Saving Tech Also Could Protect Kids and Borders
May 21, 2018
Cisco has reduced the poaching of endangered rhinos in Africa by a whopping 96 percent. This success comes at a time when kids appear to be increasingly at risk from rogue school shooters and the United States government seems deadlocked on gun control. The focus of Cisco's tech is on catching the poachers who kill around 1,000 endangered rhinos a year, rather than on taking away their guns.
Middle Office or No-Man's Land?
May 20, 2018
It was once common knowledge that Apttus was the next big acquisition target on Salesforce's radar, until Salesforce decided to acquire another CPQ vendor to augment its Sales Cloud. In the two-ish years since, Apttus has nicely pivoted, diversifying its partner base and justifying its existence with a new strategy and nomenclature around what it calls the "middle office."
SCOTUS Opens Stalls for Online Sports Bettors
May 16, 2018
Hundreds of millions of dollars soon could start flowing into online betting emporiums due to a U.S. Supreme Court decision allowing states to regulate sports wagering. "Right now there's a tremendous black market for illegal, offshore sports book being offered to U.S. citizens," said Matthew Kalish, CRO of DraftKings. "We think it's in the range of $150 billion being waged that way right now."
Open Source Is Everywhere and So Are Vulnerabilities, Says Black Duck Report
May 15, 2018
Black Duck by Synopsys has released the 2018 Open Source Security and Risk Analysis report, which details new concerns about software vulnerabilities amid a surge in the use of open source components in both proprietary and open source software. The report provides an in-depth look at the state of open source security, license compliance and code-quality risk in commercial software.
Charter Spectrum May Want to Rethink Its Digital Pay-TV Service
May 14, 2018
Cable television companies have been rushing to introduce new digital pay-TV products. Traditional cable TV has been on the decline in the midst of a growing wave of new competition and new technologies. The new offerings reflect forward thinking and are a step in the right direction, but too many providers still don't offer good quality digital pay-TV.
Tech Career Checklist: Aggressive Diversity, Cold Cash
May 14, 2018
I've become convinced that too many of us don't prioritize our employment choices properly. What recently drew my attention to this was a conversation I had with Dell's CFO Tom Sweet at Dell Technology World. We were chatting about Dell's problem attracting employees. Because Dell is a private company, few employees get stock or stock options -- they get cash instead. It seems that has put Dell at a disadvantage when competing for top folks.
Oracle's Drive to Automate
May 13, 2018
Oracle -- or could we say "Autoracle"? -- has introduced more autonomous products, generally in keeping with what I see as a build-out of an information utility. The products include Autonomous Analytics, Autonomous Integrations, Autonomous Builder code generation and free premium service. The autonomous products broadly leverage a variety of analytics and machine learning tools.
Spotify's New Anti-Hate Policy Muzzles R. Kelly
May 12, 2018
Spotify has announced a new policy governing hate content and hateful conduct. The service identified as hate content anything that expressly and principally promotes, advocates or incites hatred or violence against a group or individual, based on characteristics including race, religion, gender identity, sex, ethnicity, nationality, sexual orientation, veteran status or disability.
Senate Action on Net Neutrality Could Change the Debate
May 11, 2018
All 49 members of the Senate Democratic caucus have expressed support for a resolution to save Net neutrality, introduced Wednesday by Sen. Ed Markey, D-Mass, under the Congressional Review Act. The CRA is a legislative tool that lets Congress reverse federal regulations via a simple majority vote. For the resolution to become law, it also would need support from a majority of House members as well as the president's signature.
AI May Be Secret Weapon to Retain Sales Talent
May 9, 2018
Much of the discussion around sales and artificial intelligence has been outwardly focused. It's exciting to think about using AI to examine leads, sift through data, and help deliver answers that allow salespeople to close more and bigger deals. However, the excitement over using AI to organize customer information overshadows another use of AI that could be equally lucrative.
Microsoft Invites Everyone Onto Its Azure Cloud
May 8, 2018
Microsoft CEO Satya Nadella has sounded a call for computing to empower everyone. "The world is becoming a computer," Nadella said in the opening keynote address at Build 2018, the company's premiere event for developers in Seattle. "Computing is getting embedded in every person, place and thing. That's the opportunity that we have. It's in some sense endless," he added.
Echo for Kids, Retro Voice Assistants, and a Second Snap
May 8, 2018
Amazon is trying to rope in younger members of the family to use its Alexa voice assistant with the release of a smart speaker for kids. The Echo Dot Kids Edition has a rubber case protecting a standard Echo Dot and a two-year, no-questions-asked replacement policy. It includes a one-year membership for Amazon's subscription service for kids' books, videos, games, education apps and Alexa skills.
Solving Tech's Diversity Problem
May 7, 2018
I recently attended Dell Technology World, which shone a light on one of Michael Dell's passions: addressing the lack of gender diversity in the tech industry. Some time back he asked the most powerful woman at Dell, CCO Karen Quintos, to spearhead an effort to fix the problem. One of the leading experts on the problem, Howard Ross of Cook Ross, indicated it was getting worse -- not better.
Publishers Protest Google's 'Troubling' GDPR Policy
May 2, 2018
Four trade groups representing 4,000 publishers have blasted Google's approach to compliance with Europe's upcoming GDPR. The new rules are set to take effect at the end of the month. Under its new GDPR-compliant policy, Google, as a provider of digital advertising services to publishers, will have sole control over data sent to it by publishers or collected from publishers' websites.
Platform Logic
May 1, 2018
For some time, it has been my impression that in the CRM market, all -- or at least most -- of the good ideas have been taken. It's been a long time since we've seen a new systemic approach to front-office business. It's even been a long time since we've seen a major innovation at the department level. CRM itself was a systemic innovation in the last decade of the last century.
Insurance and the Consumer IoT
April 30, 2018
Smart home and consumer IoT solutions promise significant opportunities for the insurance industry in terms of reducing costs, alleviating risks, deepening customer engagement, and creating new services and revenue streams. There are many barriers ahead to overcome, but given the tremendous upside, insurance companies have begun attacking these challenges with a multi-tiered strategy.
Could BlackBerry Displace Apple?
April 30, 2018
I spent a day with BlackBerry last week and it brought back memories of how Apple displaced the company around a decade ago. I, like a lot of folks, thought what Apple was attempting was impossible. However, after the fact, it didn't even look difficult. BlackBerry largely has completed its pivot to software and services, but a wave of new phones from its partners suggests new possibilities.
Shuttleworth on Ubuntu 18.04: Multicloud Is the New Normal
April 29, 2018
Canonical has released the Ubuntu 18.04 LTS platform for desktop, server, cloud and Internet of Things use. Its debut followed a two-year development phase that led to innovations in cloud solutions for enterprises, as well as smoother integrations with private and public cloud services, and new tools for container and virtual machine operations.
What's Next With Facebook?
April 27, 2018
Facebook and other social networks appear to have crossed the line with respect to privacy and censorship. Facebook has been accused of helping one side while hiding the other side in many important debates. It has been accused of exposing the personal information of its users, violating their privacy. These perceptions are problems that must be fixed. What's the next step?
The Scaling Challenge
April 26, 2018
There is a meme making the rounds and I have no idea how old it is or its origins but I've heard it twice in the last week. It's easier to start a company than it is to scale one. You can't say it's a revolutionary thought, but for the last 20 years the emphasis has been decidedly on founding, so this is something of a departure. Startups don't grow to the moon on average.
Honesty Proves Best Policy for Closing B2B Deals: Study
April 23, 2018
Vendors have a better shot at closing deals for large-scale B2B software purchases when they are upfront and honest about the quality of their products, a new study suggests. There is a bit of a trust gap between what is promised in negotiations for these deals and what actually is provided, indicates the poll of more than 650 technology vendors and buyers.
Fighting Fake News and Forging Real Diplomacy
April 23, 2018
Two new initiatives -- a concerted effort by Apple and a massive educational effort called the "Pro-Truth Pledge" -- could help eliminate much of the fake news BS that is really messing up the U.S. at the moment. On another front, President Donald Trump's plan to meet with Kim Jong-un reminds me of a pivotal meeting between former HP CEO Carly Fiorina and then Apple CEO Steve Jobs.
Hybrid Messaging Key to Upselling Success: Report
April 21, 2018
Companies that aim to upsell their existing customers should develop a hybrid message that reinforces their existing relationships while providing an incentive to break the status quo, suggests a new study. Corporate Visions previously has commissioned studies on how to shake prospective customers' status quo bias to persuade them to consider your products or services.
Facebook Rolls Out European-Style Privacy Protections
April 19, 2018
Facebook has unveiled a comprehensive series of privacy enhancements designed to extend protections required by the European Union's GDPR to all of the social media company's users around the world. The updates, which include major changes to the company's terms and data policies, fulfill promises CEO Mark Zuckerberg made to House and Senate members in Washington D.C., Facebook officials said.
Planned Apple News Subscription Service Could Address Fake News, Pay Walls
April 18, 2018
Apple plans to launch a news subscription service within the next year. The new service reportedly will combine features from its recent Texture acquisition and Apple's existing news app. Texture's technology and its employees will be integrated into the Apple News team, which will build the new service. The company will split revenues with publishers.
Vulnerabilities Abound in Popular Android Apps: Report
April 18, 2018
About 20 percent of the most popular Android Apps available through the Google Play Store contain open source components with known security vulnerabilities that can be exploited by hackers, according to a report Insignary will release next week. The findings are the result of the company's recent comprehensive binary code scan of the 700 most popular Android Apps on the Google Play Store.
Closing the Enterprise Security Skills Gap
April 18, 2018
The security skills gap has become a topic of acute interest among practitioners responsible for building security teams for their organizations -- and keeping them running smoothly. It impacts everything from how they staff, how they cultivate and develop their workforces, and how they train, to the operational controls they put in place, and potentially numerous other things.
Zuora Takes It to the Big House
April 17, 2018
After nearly a decade of company building, Zuora last week went public, valuing itself on the open market at roughly US$2 billion after gaining 43 percent on its first day of trading. Those outlines don't reveal the importance of Zuora generally, and subscription billing systems in particular, to the rapid evolution of the subscription economy and CRM.
Swedish Sounds, Cool Phones, and Smart Switches
April 17, 2018
Not quite content with furnishing every other aspect of our homes, IKEA has continued its push into smart home territory with its first Bluetooth speaker. The Eneby comes in two sizes: 8 x 8 and 12 x 12 inches. You can use it as a portable speaker with up to 10 hours of battery life with the optional $20 battery, and there's a handle for added portability.
Reining In Data-Crazed Tech Companies
April 16, 2018
Facebook has been in seriously hot water for its data monetization model almost from the firm's beginning. The Cambridge Analytica, election meddling and fake news scandals have turned up the heat. Facebook's problems aren't limited to the public and government backlash that spans several countries; the firm faces potentially devastating legal threats too.
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What should be the role of adaptive accessories, like Microsoft's Xbox Adaptive Controller, in video game competitions?
Anyone should be able to use them in any context, including in competitions.
Only people with physical limitations should be allowed to use them in competitions.
They should be banned entirely in competitions due to the potential for unfair advantage.
Their use should be limited to special competitions set up for gamers with disabilities.