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Swedish Sounds, Cool Phones, and Smart Switches
April 17, 2018
Not quite content with furnishing every other aspect of our homes, IKEA has continued its push into smart home territory with its first Bluetooth speaker. The Eneby comes in two sizes: 8 x 8 and 12 x 12 inches. You can use it as a portable speaker with up to 10 hours of battery life with the optional $20 battery, and there's a handle for added portability.
Reining In Data-Crazed Tech Companies
April 16, 2018
Facebook has been in seriously hot water for its data monetization model almost from the firm's beginning. The Cambridge Analytica, election meddling and fake news scandals have turned up the heat. Facebook's problems aren't limited to the public and government backlash that spans several countries; the firm faces potentially devastating legal threats too.
Facebook and Google Could Be Nationalized in 5-10 Years
April 16, 2018
After I considered Facebook CEO Mark Zuckerberg's testimony before Senate and House committee hearings last week, it became very clear to me -- and I expect many in Congress -- that social media companies need to be regulated. However, I think this is only a step in the path that governments -- and I do mean more than the U.S. -- will take to ensure their effectiveness and protect their people.
Lawmakers Lean In on Facebook
April 13, 2018
Following two days of often contentious exchanges between members of Congress and Facebook CEO Mark Zuckerberg, the focus in Washington and Silicon Valley has shifted from how Facebook plans to change its data practices to how to implement some of those plans. The company already has taken steps to give its 2 billion monthly active users more control over their data.
What Should We Expect From AI?
April 12, 2018
Fear mongering about killer robots and the recent deaths connected with Uber and Tesla autonomous vehicles have rekindled concerns about AI in the machines around us. We are well beyond answering Alan Turing's question, "can machines think?" There is now good reason to ask how we should think of AI, and what we should expect from it. There have been phenomenal advances in just the past few years.
Palo Alto Networks Sales VP Amy Slater: Be Human
April 11, 2018
"People have a fear that if they show any type of vulnerability, that's a bad thing," said Palo Alto Networks Sales VP Amy Slater. "But I've learned over time that people want to work with and learn from humans. I've modified the way that I was leading, and in doing so I've become more approachable. Instead of being stiff and by-the-book, I started to create my own brand of being human."
Beyond CRM
April 10, 2018
We should start discussing what's beyond CRM. I chose the word "beyond" advisedly. CRM is far from dead or even in decline, so "after" would be incorrect. However, CRM already has changed so much that it may be time to rethink it. Also, many of the tangential technologies that have turbocharged CRM in the last few years, like social media, have drawn so much attention that some analysis is due.
Mysterious Disappearance of Zuck Posts Rings Another Facebook Alarm Bell
April 9, 2018
Facebook reportedly allowed CEO Mark Zuckerberg and other senior executives to delete messages from recipients' inboxes and chat threads, but it did not disclose the practice or offer the same capabilities to users. Facebook began using the tool after the 2014 hack of Sony Pictures to protect executive communications. Facebook later said it would make the feature available to all users.
Turning Social Media From a Problem Into a Solution
April 9, 2018
The shooting incident that took place last week at YouTube had less to do with guns than with the failure of the police to act on information in a timely way and the inability of social media to be anything but part of the problem. Google has been giving this issue little more than lip service, but I expect it has become motivated to do more, given that YouTube was the latest target.
Valve Soothes SteamOS Fans After Yanking Steam Machines
April 8, 2018
Valve has been working to reassure members of its community that it has not yet thrown in the towel on SteamOS and Linux gaming systems that have been hampered over the years due to performance issues, soaring sales on mainstream rival platforms, and generally weak demand. Valve recently withdrew SteamOS machines from its direct online sales portal.
Customization Tools Let You Have Enterprise Chatbots Your Way
April 7, 2018
Inbenta has released new APIs and SDKs that let enterprises customize chatbots. The company offers an artificial intelligence-powered natural language search and conversational platform. The new APIs and SDKs facilitate a number of chatbot capabilities: intent detection, decision trees, transactional intelligence, Content Digest and seamless escalation.
Intel Hits the Gas Pedal With 8th Gen Core Processors
April 5, 2018
Intel has unveiled its latest family of 8th generation Core processors. "As with previous new-gen Core launches, these initial solutions are aimed at customers who value high-end performance and dynamic market segments," said Pund-IT's Charles King. The 8th Gen processors incorporate Intel Octane memory, a smart and adaptable system accelerator for desktop and mobile platforms.
Digital Disruption
April 4, 2018
Andrew McAfee and Erik Brynjolfesson, who teach at MIT's Sloan School of Management, started writing about the impact of artificial intelligence and machine learning almost a decade ago. Their early books provided deep insights into the way the era we live in would unfold. A lot of their ideas were on display last week at TrailHeaDX: The Salesforce Developer Conference in San Francisco.
Mozilla Trumpets Altered Reality Browser
April 4, 2018
The Mozilla Foundation has unveiled its plans for Firefox Reality, a browser designed specifically for mixed reality headsets. The browser combines the beneftis of Mozilla's existing Firefox browser with its experimental Web engine. Using Servo, Mozilla plans to experiment with entirely new designs and technologies for seeing and interacting with the immersive Web.
3 Injured in YouTube HQ Shooting, Female Suspect Dead
April 4, 2018
A female suspect is dead and at least three people were wounded in a mass shooting incident Tuesday at YouTube headquarters in San Bruno, California. Hundreds of company employees fled the chaotic scene. San Bruno police swarmed the YouTube offices at about 12:48 p.m. local time after receiving numerous emergency calls two minutes earlier reporting shots fired.
TelaDietitian CEO Jackie Elnahar: Remember Your Mission
April 3, 2018
Starting a new online service "was a great business opportunity to combine nutrition with technology," said Jackie Elnahar, CEO of TelaDIetitian. "I'm also very passionate about making nutrition information mainstream. I don't think seeing a registered dietitian should be a luxury. Anyone who needs to see a dietitian should see one, and it should be easy to."
New Platform Boosts Intelligence in Bot Interactions
April 3, 2018
Jacada has released V. 10.0 of its Jacada Interact platform, which supports its new Autonomous Customer Experience Suite. The CX Suite lets enterprises design and automate assisted-service or self-service business flows, and then use them in multiple channels to standardize and optimize customer service interactions. The Autonomous CX Suite supports five Jacada solutions.
The Power of Social Media and the Coming Repeal of the 2nd Amendment
April 2, 2018
One of the most powerful political organizations in the U.S. is the National Rifle Association. The president of the United States recently claimed he wasn't afraid of the NRA, only to have an NRA spokesperson -- not the president himself -- later announce that the president had changed his mind. It was painful to watch the most powerful man in the free world be treated like a small child.
Trump Rails at Amazon Over Taxes, USPS, Local Retail
March 30, 2018
President Trump fired off a tweet critical of Amazon, implying that the administration may be mulling some type of regulatory action. Amazon CEO Jeff Bezos is also the owner of The Washington Post, one of the top newspapers in the U.S. and a major thorn in the president's side. Trump recently has been "obsessing" over the company and exploring different regulatory possibilities, according to reports.
Adobe Hones Target's Personalization Tools
March 29, 2018
Adobe this week introduced three features to its Target application in an effort to improve customer experiences through increased personalization: new Personalization Insights reports; Propensity score model comparisons; and Real-time customization models. These new features give users enhanced transparency and customization of Adobe Sensei-powered AI for personalization in Target.
FTC Signals Tougher Stance on Mobile Privacy Protection
March 29, 2018
Mobile device makers and telecom service providers need to make significant privacy protection improvements for their customers, says the FTC. Its recent report could become the basis for agency enforcement actions -- not only for smartphones, but also for other mobile devices. "The report is a clear signal to the industry to focus on this issue," said Gerard Stegmaier, a partner at Reed Smith.
Smart Homes: The Power, the Pleasure and the Pain, Part 2
March 29, 2018
Smart homes are here. Although not every home is tricked out with the latest technologies, they're no longer a rarity. For example, a hefty 41 percent of the respondents to an online survey conducted last year said they already owned smart home devices. Sales of smart refrigerators and washing machines more than doubled in 2017, and they will constitute more than half the global market by 2021.
Mobility Steers Apple's New Education Strategy
March 28, 2018
Apple on Tuesday announced a refresh of its iPad as part of a new approach to the education market. CEO Tim Cook and other Apple officials also outlined a number of new education initiatives at an event held at Lane Tech College Prep High School in Chicago. The new 32-gigabyte, 9.7-inch iPad, which will sell to consumers for $329 and to students for $299, has a more powerful processor -- Apple's Fusion A10 chip.
Smart Homes: The Power, the Pleasure and the Pain
March 28, 2018
You've seen the ad: A family is vacationing out of town and the parents suddenly wonder if the house is locked up properly. They use their smartphone to remotely activate the smart locks and security system. Or this one: Someone rings the doorbell or merely approaches a home, and the homeowner uses a smartphone to speak through the video doorbell system, even when not at home.
US Charges 9 Iranians in Massive Academic Research Theft
March 27, 2018
The DoJ has charged nine Iranian nationals for engaging in a massive phishing campaign on behalf of the Iranian Revolutionary Guard. The allegations include the theft of $3.4 billion in research and intellectual property from 320 colleges and universities in the U.S. and abroad, as well as from 47 foreign and domestic companies, plus several federal agencies, state governments, and the UN.
Zoho VP Rodrigo Vaca: AI Can Help Salespeople Seize the Moment
March 26, 2018
"The rise of artificial intelligence, for sales teams both internally and externally, is the biggest trend in the industry," observed Rodrigo Vaca, vice president of marketing for CRM at Zoho. If you think of CRM as the centerpiece for your company, and you marry that with the escalating amount of data that each company is gathering each day, ... you can do any sort of analysis on it."
Chaos Threatens Tech Takeover
March 26, 2018
The tech world experienced more insanity last week. We finally got confirmation from AMD that the CTS Labs security report was a tempest in a teapot, but the big question remained unanswered. A self-driving Uber vehicle killed a pedestrian, but we didn't ask the right questions. Facebook admitted that it gave our information to a bad actor, and we forgot what really would wake up Zuckerberg.
The Social Utility
March 24, 2018
If you study economic cycles, you can watch the evolution of a disruptive technology throughout its lifecycle, from a specific product to a competitive industry. The last phase in the evolutionary chain is the formation of a utility. For example, over a couple of centuries we've seen the evolution of electricity from a curiosity, to a business, to a group of public companies.
Brit Lawmakers Want Cambridge Analytica's Nix to Explain a Few Things
March 23, 2018
British lawmakers want Alexander Nix, the suspended chief executive of Cambridge Analytica, to return to Parliament for additional questioning in its fake news inquiry. The Parliament's probe led to disclosures that Facebook had allowed Cambridge Analytica unauthorized access to up to 50 million user records, igniting a firestorm over user data privacy and possible U.S. voter manipulation.
Researcher Cracks 'Hacker-Proof' Crypto Wallet
March 22, 2018
A virtual currency hardware wallet with millions of users has been compromised. Saleem Rashid explained how he cracked the firmware on the wallet produced by Ledger using what's known as a "supply chain" attack. That means a targeted device is compromised before any users get their hands on it. The attack on Ledger's $100 Nano S wallet creates a backdoor on the device.
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How does the tech industry compare to other industries when it comes to diversity?
Tech firms have been working much harder than others to achieve diversity.
Tech is rife with sexism, racism, homophobia and other forms of discrimination.
The tech industry would be more inclusive if there were more qualified applicants.
Tech firms have made superficial efforts but they're mainly for show.
The push for diversity is a cultural fad, and there is no real problem.