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ECommerceTimes.com
New AI Tools Help Level the Playing Field for Retailers
June 10, 2021
Artificial intelligence may well be the Holy Grail solution for more effective shopping optimization for merchants. The list is almost endless when you tally the potential uses. It can be anywhere, from classification issues like recommendations to search and merchandising personalization. It also aids retailers in things like optimization and visual modeling.
Fastly System Error Causes Global Content Blackout
June 9, 2021
A configuration error in the systems of content delivery provider Fastly knocked out numerous large websites and apps around the globe Tuesday. The event served up a reminder of how distributed networks play a critical role in the internet today -- and how important it is to make sure that the software in distributed systems is running properly.
The Next Level of E-Commerce Payment Processing
June 3, 2021
E-commerce merchants are literally at the mercy of the digital checkout systems tied to their web stores. For retailers, what happens on the other side of the "pay" button is critical to avoiding denied approvals. Online payment service provider Credorax peeled back the curtain for the E-Commerce Times to reveal the ins and outs of what happens behind the pay button.
Next Step in the Birth of an IT Utility
May 28, 2021
IT has not been simply about data processing for a long time. Recent data breaches show the increasing importance of things like encryption, automated database management, and taking security measures to safeguard vital data. All of that is necessary overhead that must be supported by CPU cycles. The cheaper and faster those cycles, and the lower their energy demands, the better.
Research Exposes 10 Common Threats Vexing Cloud Customers
May 19, 2021
New research by threat detection and response firm Vectra AI shows that the most common threats to corporate networks remain consistent throughout all companies -- regardless of their size. Researchers calculated the relative frequency of threat detections that were triggered during a three-month span. The results detail the top 10 threat detections that customers receive by relative frequency.
Alliances Formed to Plug Security Holes in the IoT
May 13, 2021
Advancements in 5G connectivity and accelerated digital transformation of business operations creates heightened risk and expanded attack surfaces for security teams to harden and protect. Now, efforts by several internet industry groups are focused on new measures to fix inherent security weaknesses with the rapidly expanded use of IoT devices for enterprises and consumers.
Dell Apex Sets High Bar for As-A-Service Offerings
May 10, 2021
Last week at Dell Technologies World, the most significant announcement was a massive as-a-service offering called Dell Technologies Apex. This promises to return the IT market to its long lost but fondly remembered IBM past. Let's talk about Apex this week. We'll then close with the product of the week, an impressive new WiFi 6E wireless mesh solution from Linksys.
The Great OS Replacement: How to Find the Best Linux Distribution
May 6, 2021
Picking the ideal Linux distribution takes research and planning. Not because Linux is a challenge. Rather, the Linux OS offers a seemingly unending selection of distributions to meet general computing as well as special needs for enterprise, SMBs, and personal use. Deciding which distribution of Linux is right for you involves a number of variables and factors.
DNS Flaws Expose Millions of IoT Devices to Hacker Threats
April 14, 2021
A set of flaws in a widely used network communication protocol that could affect millions of devices has been revealed by Forescout Research Labs and JSOF Research. The nine vulnerabilities discovered by security researchers dramatically increase the attack surface of at least 100 million Internet of Things devices, exposing them to potential attacks that could take the devices offline or to be hijacked by threat actors.
Disaster Recovery and Business Continuity Planning? Ask These Questions
April 2, 2021
Engaging in disaster recovery requires a company to think about many things, but despite the long checklists that are created to accomplish DR, there are some areas that frequently get overlooked in business continuity and disaster recovery planning. With this in mind, it is imperative to address all areas of concern before a disaster strikes, not during or after the event.
Tech Think Tank Calls for $40B Reverse Auction to Boost Rural Broadband
March 23, 2021
Nearly one-in-five rural Americans don't have broadband Internet access, but that could change with the use of carefully targeted subsidies through a process known as a reverse auction. A big, one-time capital expenditure administered through a reverse-auction program would attract larger, more efficient firms to the problem, noted ITIF Director of Broadband and Spectrum Policy Doug Brake.
Implementing Iterative ROI
March 22, 2021
In the old days you could identify weak spots in your business and purchase software systems designed to eliminate or at least to significantly reduce those liabilities. Performing an ROI analysis usually consisted of two parts: a before study to determine the business' steady state; and a post implementation analysis to determine improvement. Good as that sounds, such studies left out a lot.
Advance Strategies to Eliminate E-Commerce Chargebacks
March 19, 2021
Half of consumers who originally planned to return to their pre-pandemic in-store shopping routines once coronavirus is under control now plan to stick with online shopping. That shift in preferences means that e-commerce merchants must keep up with trending ways to market, sell, and prevent fraud. Let's look at a few of the most important developments and see where they're going.
The Rise of Open Source: Pandemic, Economy, Efficiency, Trust
March 17, 2021
Those familiar with open source know that it works and comes with many benefits. A testament to the rising adoption of open source is the recent moves by software giants such as Microsoft, IBM, and Oracle into the open-source community. This corporate migration to open source is continuing as many organizations, both large and small, turn to open source in tough economic times.
New Threat Report Finds Email Prime Vehicle for Malware
March 16, 2021
Malicious online actors used email as their prime vehicle for delivering malware to their victims in the last quarter of 2020. The HP-Bromium Threat Insights Report found that 88 percent of malware was delivered by email into its targets' inboxes, many times evading measures at email gateways to filter out the infected correspondence.
The CRM Systems Training Issue
March 15, 2021
As the CRM solution set continues to grow, it's likely that training systems will be increasingly important. That growth has the effect of converging vendor functionality at roughly the same place, making tertiary product attributes like training systems important differentiators. Taking this into account, the next big thing in CRM might not be a new customer-facing app -- but one that faces employees.
The EU's Cure for the E-Waste Epidemic
March 15, 2021
Globally, we throw out 50 million tons of electronics waste every year, which is the equivalent of 1,000 laptops every second. This month the EU addressed this problem with a comprehensive "right to repair" law to dramatically reduce this waste. Let's explore electrical hardware sustainability issues this week, and look at a laptop that seems to anticipate these new e-waste regulations.
What IT Leaders Would Do Differently if Faced With Another Crisis
January 22, 2021
In the early part of 2020, the pandemic forced companies around the world to rethink their practices and determine how to accelerate the adoption of technologies that would enable remote work. After closing out on a tumultuous year, many business leaders admit where they may have gone wrong. Here are some ways they would approach a shift to remote work, if faced with the crisis all over again.
The Costly Consequences of Crashes in the Clouds
December 8, 2020
Downtime can cost enterprises that depend solely on a data center's ability to deliver IT and networking services to customers -- such as e-commerce companies -- up to $11,000 a minute. The cost to businesses, entrepreneurs and individuals who use subscription services in their work has yet to be calculated.
Federal Spurt in Cloud Spending Will Extend Well Into the Future
November 23, 2020
The rapid expansion in the use of cloud technologies to support remote working during the COVID-19 pandemic has underscored that the U.S. government's increasingly high rate of cloud adoption will likely be sustained for the next several years. In fact, 2020 was a "historic year" for federal cloud migration, according to Alex Rossino, senior principal research analyst at Deltek.
The Pros and Cons of Dedicated Internet Access
November 5, 2020
Although DIA can have a steep price tag and some installation complexity, most companies will opt for a dedicated connection at offices or data centers with mission-critical operations. Let's explore the benefits of a DIA circuit, as well as some potential considerations and drawbacks, to help determine if dedicated Internet is something your business should consider.
Skills Shortage Rains on Cloud Advances
November 3, 2020
More than 90 percent of IT leaders surveyed for a recent report expect to expand their cloud services in the next one to three years. Despite this testament to the benefits of cloud adoption, enterprises may find a lack of qualified IT workers to fill those positions. A majority of cloud team leaders identified a lack of internal skills and knowledge as a top barrier to cloud success.
AI's Potential to Manage the Supply Chain
October 30, 2020
Artificial intelligence has made noticeable changes to technologies around the world. Perhaps AI's most notable potential, however, is its role in the supply chain industry. The value of shrinking and localizing the supply chain process through the use of AI is more apparent than ever, and positions the technology as a vital tool.
The 2020 Holiday Shopping Season Will Set Long-Term Precedents
October 6, 2020
The restrictions forcing people to work and shop from the confines of their homes accelerated an already advancing e-commerce market that was years in development. As a result, the pandemic has created a case study for e-commerce and retail of the 21st century. Moving forward, this holiday shopping season will likely witness one of the next major shifts toward a different future in retail.
Cybersecurity Assessment and the Zero Trust Model
October 1, 2020
Instead of legacy security models that differentiate a "trusted" interior from an untrusted external one, zero trust instead assumes that all networks and hosts are equally untrustworthy. Once this fundamental shift in assumptions is made, you start to make different decisions about what, who, and when to trust, and acceptable validation methods to confirm a request or transaction is allowed.
What's Old Is New Again
September 24, 2020
A raft of new technologies that impact CRM are about to be announced, but even without the latest announcements due now through October, there's a realization that we're coming full circle. Oracle is making hardware sexy again, using it to drive new business models and to push its CX version of CRM; and Salesforce is tackling a kind of mass customization of its CRM product line.
Do's and Don'ts for SMB Cybersecurity Safety
September 17, 2020
The stampede from offices to working from home has strained IT security teams to their limits. As a result, SMBs find they need to get more bang for fewer bucks to fight off cybersecurity threats. However, even IT departments with limited resources can implement foundational strategies to address network security issues, and lay the groundwork for future investments.
A Unique Moment in Time for E-Commerce
September 14, 2020
E-commerce is experiencing rapid growth with no sign of slowing down. Retailers and brands are finding that the new normal in retail and e-tail marketing is much like trying to hit a moving target. They have to take a refined aim and build in some lead time. This marketing strategy requires businesses to adjust their digital infrastructure and tactics. Otherwise, they will miss the target as consumers prepare for their holiday marketing and ad campaigns.
The Perils of IT Security Hubris
September 10, 2020
Corporate cybersecurity has been increasingly compromised since organizations began implementing work-from-home policies in March as the pandemic continued its spread. In addition to the risks created by increased stress on personnel and depleted staff, IT leaders might be overconfident about the cybersecurity protocols and procedures they have in place.
Best Practices to Improve the E-Commerce Checkout Process
August 28, 2020
To deliver exceptional customer experiences at-scale, retailers need to have their finger on the pulse of changing consumer expectations. Modern consumers expect checkout to be seamless and safe, no matter the digital channel or their geographic location. Let's look at best practices that retailers are using to revamp their checkout experience.
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Ekata Pro Insight Identity Review
Would you license your personal data to advertising platforms if you were paid directly for it?
Yes -- So much of my personal data is already in the hands of advertisers anyhow; I may as well be paid for it.
Possibly -- It depends how much I would be compensated and how the data I authorize to share would be used and protected.
No -- I would not sell my personal data at any price.
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