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Business/Customer Sweet Spots: ECT News Roundtable, Episode 2
January 16, 2020
If you're a small business owner or a key member of an enterprise executive team, you want your firm to succeed. If you're a customer, you want to be treated well. Those goals are not diametrically opposed, but very often it seems that companies and customers are at cross-purposes. ECT News Network recently gathered together five technology experts who did some hard thinking on the subject.
It's Crunch Time for California Consumer Privacy Act Compliance
January 15, 2020
The CCPA -- widely considered to be the toughest law in the U.S. regulating the collection, storage and use of personal information -- went into effect on Jan. 1. Rather than preparing for it, however, many businesses have taken a wait-and-see approach. This could be a serious mistake. The new law is similar in many respects to the EU's GDPR, which went into effect last spring.
Adobe Offers Experience Manager as Cloud Service
January 15, 2020
Adobe has announced the availability of Adobe Experience Manager as a Cloud Service for B2B and B2C companies of all sizes. The service provides "a globally scalable, agile and secure digital foundation that optimizes marketer and developer workflows across the entire content lifecycle," said Haresh Kumar, director of product marketing for Adobe Experience Manager.
Apple, DoJ Grapple Over Cracking Terrorist's iPhones
January 15, 2020
Apple and the U.S. Justice Department are at it again. This time it's over cracking a brace of iPhones owned by the Saudi Air Force cadet who killed three sailors in a shooting spree last month at the naval air station in Pensacola, Florida. At a news conference on the findings of an investigation into the incident, U.S. Attorney General William Barr called out Apple for refusing to help the FBI.
What's in Your Containers? Try an Open Source Tool to Find Out
January 14, 2020
As most security pros know, application containers -- Docker, rkt, etc. -- and the orchestration elements employed to support them, such as Kubernetes, are used increasingly in many organizations. Often the security organization isn't exactly the first stop on the path to deployment of these tools. If it was in your shop, consider yourself one of the lucky ones.
Arduino Aims to Secure IoT With New Dev Platform, Hardware
January 10, 2020
Arduino announced a new low-code Internet of Things application development platform at CES 2020 in Las Vegas. It also introduced the low-power Arduino Portenta H7 module, a new family of Portenta chips for a variety of hardware applications. Arduino has achieved prominence as a go-to developer of an innovation platform for connecting IoT products.
'Black PR' Firms Line Their Pockets by Spreading Misinformation
January 9, 2020
PR companies long have been known for reshaping perceptions for their clients. Some now engage in "black PR" -- the calculated spread of misinformation online. Entrepreneur Peng Kuan Chin's company harvests online posts written in Chinese, reshapes them, and posts them on websites under its control. Thousands of fake social media accounts then spread this manipulated content across the Internet.
Tech Strides, Tech Worries and Tech Visions: ECT News Roundtable, Episode 1
January 8, 2020
If you're turned off by the mere thought of talking heads vying to speak the loudest or the longest in a TV "discussion" of some pressing issue of the day, read on for a refreshing dose of sanity. ECT News Network recruited five smart people with plenty to say about the state of technology, and we gave them plenty of time to say it. The result is a far-ranging intercourse.
In 2020, Enterprises Will Unlock Hidden Value in Their Own Workforces
January 3, 2020
If 2019 was the year we identified the most acute challenges facing various industries -- in the form of macroeconomic trends as well as industry-specific factors -- 2020 will be the year we confront those issues. For most companies, this looks like addressing a skills gap that grows at the same rate technology progresses. This is to say, in the tech industry, it's a gap that grows quickly.
Is Privacy Possible in 2020?
December 27, 2019
The California Consumer Protection Act goes into effect in 2020, and other state and federal laws are on the horizon -- but is it possible that these state laws will really provide us privacy? How many readers take the time to read the privacy policy, or click agreement, when they download a new version of an app on their smartphone or tablet? Probably none. What are the consequences?
Using Technology to Fix the Flawed Impeachment Process
December 23, 2019
When the U.S. president was impeached last week, it surfaced the fact that impeachment, and particularly the removal of a U.S. president, is a process that doesn't work. Throughout U.S. history, there have been 45 presidents, and given that no one trains for that job, you'd figure several would have been removed for cause. However, impeachment has been attempted three times without a removal.
Is Your Health Data at Risk?
December 20, 2019
We've recently seen much breathless news coverage of the Nightingale Project, Google's half-secret partnership with Ascension, the second-largest healthcare system in the U.S. The details of the project -- which involves sharing the healthcare data of tens of millions of unsuspecting patients -- have raised significant concerns. The concerns have centered around issues that by now are familiar.
Tech Firms Join Forces to Create Smart Home Connectivity Standard
December 19, 2019
Amazon, Apple, Google and the Zigbee Alliance are teaming up on a new Internet Protocol-based standard for smart home device connectivity. Connected Home over IP will be an open source project. A working group will define a specific set of IP-based networking technologies for device certification. The goal is to enable communication across smart home devices, mobile apps and cloud services.
Just Wait Till Next Year
December 18, 2019
For the last 15 years I've written year end articles on where we've been and where we're going in CRM and more broadly in tech. This year it struck me that the major topics that were important in 2019 would be equally important in 2020. In my mind there are several clusters of things that have sticking power. For starters, platform will be a bigger story than it already is.
Providers Game System to Boost Broadband Speeds
December 17, 2019
A 10-year-old FCC program to ensure that ISPs deliver on their connection speed promises to consumers, has become unreliable. Companies including AT&T, Cox, Comcast and Verizon reportedly have been employing tactics to make their performance numbers look better than they actually are. "The FCC is friendly to operators currently," observed Parks Associates' Brett L. Sappington.
China's Tech Ban Could Have Grave Long-Term Consequences
December 13, 2019
China has issued an order that all foreign-made computer equipment and software be removed from government offices and public institutions within the next three years. China has estimated that upwards of 30 million pieces of hardware will need to be replaced. This is just the latest salvo in the ongoing trade war between the United States and China, the world's two largest national economies.
Facebook Won't Let US, UK, Australia Get Toe in Backdoor
December 11, 2019
Facebook has rejected a request from the U.S., the UK and Australia for a "backdoor" in its encrypted messenger apps to help law enforcement agencies combat crime and terrorism. "Cybersecurity experts have repeatedly proven that when you weaken any part of an encrypted system, you weaken it for everyone, everywhere," wrote WhatsApp head Will Cathcart and Facebook Messenger head Stan Chudnovsky.
Should Oracle Split?
December 9, 2019
We're used to discussing M&As in the tech sector, but splitting a company into two parts is a rarity. Analysts always have to ask who benefits and how? Shareholders? Other stakeholders, including customers? Employees? Why does this not happen more often? Surely businesses outgrow their markets' demands, but more often than not a business will sell itself to a suitor rather than splitting.
A Secret Strategy That Could Be Apple's Fatal Self-Inflicted Blow
December 9, 2019
Both Intel and a bunch of professors connected to Apple and the FTC came out in support of the Judge Koh verdict against Qualcomm, even though it had been shown that the foundational evidence was manufactured contrary to the wishes of the DoJ, DoD and other major government agencies. That was well after Qualcomm was identified as a critical part of the U.S. defense against Huawei's 5G dominance.
Your Smart TV Could Give Hackers a Window on Your World
December 6, 2019
Cybercriminals have discovered ways to compromise smart TVs, the FBI recently warned. Smart TV owners should do their due diligence to secure the devices, the bureau urged. Smart TVs are just as accessible to unauthorized parties as computers or other Internet-connected devices. Because many TVs now feature microphones and cameras, predators could commit serious privacy intrusions.
Amazon Ratchets Up Competition in 5G, Hybrid IT
December 5, 2019
Among the highlights of Amazon Web Services re:Invent are three announcements that strengthen its presence in the enterprise hybrid IT infrastructure market: AWS is teaming with Verizon to deliver 5G edge cloud computing; the first AWS Local Zone is located in Los Angeles; and AWS Outposts are generally available. These moves "close some huge competitive gaps," observed tech analyst Rob Enderle.
Amazon Makes Quantum Computing Accessible as a Service
December 4, 2019
Amazon Web Services has announced Amazon Braket, a fully managed quantum computing service. Braket will let scientists, researchers and developers experiment with computers from multiple quantum hardware providers in one place. Users can build and test their circuits in a classically powered simulation environment, and then run them on an actual quantum computer.
Twitter Sets Up Privacy Center but Moves to Skirt GDPR
December 4, 2019
Twitter's new Privacy Center will give users more clarity on what it does to protect the information people share. The center will host everything relevant to Twitter's privacy and data protection work, including initiatives, announcements, new privacy products and communication about security incidents, noted Twitter Data Protection Officer Damien Kieran and Product Lead Kayvon Beykpour.
Dreamforce Points to New Disruption
December 4, 2019
There were more than 170,000 people at Dreamforce a couple of weeks ago, and many more watching from afar. Also, there were well over 2,000 sessions. Numerous announcements sprang from the big Salesforce event. Some announcements and sessions, like the Tim Cook fireside chat, stand out. Of the top six, I reckon that five were more about integration and working across vendor boundaries than CRM.
EU Digital Czar to Probe Facebook's and Google's Data Wrangling
December 3, 2019
The European Union has launched a probe into how Google and Facebook gather, process, use and monetize data for advertising purposes. The European Commission has begun distributing questionnaires as part of a preliminary investigation into Google's and Facebook's data practices. Facebook and Google join Amazon as targets of the EU's "digital czar," Margrethe Vestager.
HPC and AI Are Changing the World
November 30, 2019
During the recent SC19 supercomputing conference, the top semiconductor and systems vendors discussed and demoed the highest-performance computing solutions in the world. While it's easy to imagine these platforms solving some of the most challenging problems, and simulating everything from the human genome to climate change, there are thousands of other applications that can benefit as well.
Consider Service Mesh as a Security Tool
November 26, 2019
If you're like most security pros, chances are you're starting to get frustrated with microservices a little -- or maybe a lot. Microservice architectures -- that is, architectures that leverage REST to build a number of small, distributed, modular components -- are powerful from a software architect's point of view. Want to make a change to a component quickly? Add new functionality?
Thanks, Analysts, for Doing a High Risk, Low Reward Job
November 25, 2019
I'd like to dedicate this column to the analysts out there who are fighting the good fight -- who are risking their careers, reputations, and sometimes even their lives to do the right thing, often without credit, and knowing that doing the right thing can exact incredible personal costs. Being an analyst, I'm often reminded that other jobs depend on my doing my job right.
Why a Single Source of Truth Often Isn't
November 21, 2019
This week, Salesforce used its annual Dreamforce mega-show to make a host of announcements, ranging from contact center partnership with Amazon to a smart speaker tool for sales. For the most part, the keynote featured practical applications of Salesforce technology. Some Dreamforces focus on the highly aspirational; others focus on the ways to attain those aspirations. This year is the latter.
You Might Owe Cryptocurrency-Related Taxes
November 20, 2019
Got your attention? We thought so. In a recently published Notice, the IRS seems to be offering some cautionary advice about the legal risks associated with using cryptocurrencies to avoid capital gains taxes. Likely displeased by the use of cryptocurrencies to avoid reporting capital gains, the IRS may be signaling its intent to crack down on cryptocurrency trading activity.
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