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Data Modeling Is Key in New Customer Insight Platform
December 15, 2017
Heap has introduced a new feature set for its autonomous customer insight platform. Non-destructive data modeling allows users to define and model new insights without touching the raw data structure, resulting in faster iteration and speeding up productivity. Virtual event definitions let users retroactively update metrics on the fly wherever they are used.
FCC Votes 3-2 to Upend Net Neutrality
December 14, 2017
The FCC on Thursday voted 3-2 to repeal Obama-era Net neutrality rules that prevented ISPs from blocking, throttling or otherwise giving preferential treatment to customers. Backers of the repeal characterized it as promoting greater technological innovation and freedom to conduct business. FCC Chairman Ajit Pai spearheaded the reversal of the Title II Net neutrality regulations.
Internet Pioneers Urge Cancellation of Net Neutrality Repeal Vote
December 13, 2017
A group of 21 leading technology pioneers, including Apple Computer cofounder Steve Wozniak and World Wide Web inventor Tim Berners-Lee, signed an open letter to key congressional leaders asking them to pressure FCC Chairman Ajit Pai to cancel Thursday's planned vote to repeal Net neutrality. The process is severely flawed, they argued, and a rules repeal poses an imminent threat to the Internet.
New B2B Payments Platform Reaches Across Borders
December 12, 2017
Nanopay has unveiled a new platform that will let companies process business-to-business payments between bank accounts across borders. The platform is currently in private beta. It will become generally available in February, initially enabling cross-border payments between Canada and the United States. Cross-border payments with India and China will be added in Q2.
Feds: Cloud Cybersecurity Benefits Now Outweigh Risks
December 11, 2017
Many federal government IT managers used to be wary of the shortcomings of migrating to cloud technology because of potential data security problems affecting email, business systems, personal data records and, especially, national security operations. However, after the federal "cloud first" initiative's six-year effort, there are signs that federal IT managers have changed their assessment.
Microsoft Goes All In With Kubernetes
December 9, 2017
Microsoft has launched a raft of new Kubernetes-related projects, demonstrating its growing commitment to the technology. Among them are a new version of its experimental Azure Container Instances for Kubernetes, the Virtual Kubelet. Microsoft also entered a collaboration with Heptio on a new disaster recovery solution. The Virtual Kubelet builds on Microsoft's earlier ACI announcement.
New Open Platform Helps Enterprises Manage Their Own Cloud Services
December 6, 2017
CoreOS on Tuesday announced the release of Tectonic 1.8, a Kubernetes container management platform. Tectonic enables enterprises to deploy key automation infrastructure components that function like managed cloud services without cloud vendor lock-in. The CoreOS Open Cloud Services Catalog offers an alternative to cloud vendors' proprietary services and APIs.
Net Neutrality Battle Lines Drawn as FCC Vote Looms
December 5, 2017
FCC Chairman Ajit Pai's long-brewing plan to repeal Net neutrality has the broadband, telecom and entertainment worlds at loggerheads. The commission's expected Dec. 14 vote could result in a complete rewrite of the script for the Internet's competitive landscape and consumer protection models. The repeal of Net neutrality would end restrictions imposed by the Obama administration in 2015.
AWS Gives IoT a Boost With New OS, Services
December 2, 2017
AWS shone a spotlight on IoT and machine learning technologies earlier this week, with the announcement of a new operating system and several new services designed to encourage radical expansion of their deployment and use across multiple industries. The new OS, Amazon FreeRTOS, simplifies development, deployment, security and maintenance of microcontroller-based edge devices, according AWS.
CPQ's Other Life
November 30, 2017
Configure, Price, Quote systems have a name problem. When they debuted, their basic functions gave a name to the category that was self-explanatory, and it fit well. As with any good idea in technology, however, frequent use brought with it demand for more functionality that quickly outstripped the technology's charter -- a happy problem.
Major Players Roll Up Sleeves to Solve Open Source Licensing Problems
November 30, 2017
Four big tech players this week moved to improve their handling of open source software licensing violations. Red Hat, Google, Facebook and IBM said they would apply error standards in GNU GPLv3 to all of their open source licensing, even licenses granted under older GPL agreements. "This will make everything consistent with GPLv3," said IP attorney Lawrence Rosen.
New AWS Platform Promises Fast AR, VR, 3D Development
November 29, 2017
AWS has announced Amazon Sumerian, a new Web-based platform to help developers quickly design and deploy VR, AR and 3D applications. The platform lets developers build realistic VR, AR or 3D environments, populate them with animated characters and 3D objects, and create scripts to determine how they interact with users of a particular application and with each other.
Trump Puts Federal Cloud Investments on Front Burner
November 22, 2017
One of the few policies that President Donald Trump's administration has carried over from his predecessor is that the federal government needs to make vast information technology performance upgrades -- especially to cloud-based platforms. That should comfort vendors seeking business in the federal market at all levels of cloud offerings -- hardware, software or services.
BlackBerry: The Most Important Mobile Company of the Future?
November 20, 2017
If you are like many, when you saw this headline you likely were surprised BlackBerry was still around. As BlackBerry phones left the market, the company fell out of sight. However, behind the scenes it has been moving into industries like automotive. Also, it remains the leading vendor providing mobile security to our politicians, military personnel and major corporations.
Google Gives Job Searchers Salary, Location Details
November 16, 2017
Google on Wednesday announced the addition of new functionality for its recently launched job search portal, including features that display salary range and street-level location information. Salary information -- among the things users have requested most, according to Google -- will improve the likelihood of matching qualified applicants with the jobs they desire.
Revisiting Show Season
November 14, 2017
Show season changes the CRM market. One day you're in the vanilla application software space, and a week later you understand the need to incorporate social media or analytics or machine learning, or you see a need for enhanced integration and development through platform services. It goes on. Today, in the wake of many companies' trade shows, we're again taking a look at the available suites.
IBM Adds 2 New Processors to Quantum Computing Ecosystem
November 13, 2017
IBM on Friday announced 20-qubit and 50-qubit quantum processors for its IBM Q early-access commercial systems. The 20-qubit processor -- featuring improvements in superconducting qubit design, connectivity and packaging -- has coherence times of 90 microseconds, which allows high-fidelity quantum operations, IBM said. The 50-qubit processor is an operational prototype.
Driving Digital Transformation by Making Citizen Developers Heroes
November 10, 2017
Corporate executives know that if they don't transform their companies into digital enterprises they're going to be at a significant competitive disadvantage. Yet many corporate leaders have been unable to make significant progress transforming their organizations. Many executives have found that changing their corporate cultures is a lot harder than adopting cloud-based applications and services.
Microsoft Partners Up to Boost Windows Defender Threat Detection
November 9, 2017
Microsoft has partnered to integrate threat detection products from Bitdefender, Lookout and Ziften into Windows Defender, extending security to macOS, iOS, Linux and Android devices. No additional infrastructure will be required, Microsoft said. Once the integration is set, new events from onboard macOS, iOS, Android and Linux devices will begin surfacing on the Windows Defender ATP console.
Amazon Cloud Cam Joins Burgeoning Smart-Home Ecosystem
November 9, 2017
Amazon has begun shipping its latest smart home product, a security camera that works with its Alexa personal assistant and Echo speakers. The Amazon Cloud Cam allows customers to live-stream activity inside their home 24/7. It features 1080p full HD resolution, two-way audio for communicating with family members or pets, night vision technology, and sophisticated identification algorithms.
Nvidia Containerizes GPU-Accelerated Deep Learning
November 7, 2017
We often talk about hybrid cloud business models, but virtually always in the context of traditional processor-bound applications. What if deep learning developers and service operators could run their GPU-accelerated model training or inference delivery service anywhere they wanted? What if they could do so without having to worry about which Nvidia graphics processor unit they were using?
Dilbert vs. Trump: Why False Facts Have Power
November 6, 2017
We've been having a lot of interesting weeks since the presidential election, making more than a few of us wish for simpler times. One of the most interesting things I've read of late is by Dilbert creator Scott Adams, who predicted the election outcome and tied it to Trump's brilliant use of intentional false facts, which he used to dominate the news up to the election.
IBM Launches Private Cloud to Ease Public Cloud Transition
November 3, 2017
IBM has announced IBM Cloud Private, a software platform that allows enterprise customers to run applications and store critical data in an on-premises, private cloud environment. The new service employs a Kubernetes-based container architecture that supports both Docker containers and Cloud Foundry. IBM also introduced new container-optimized versions of core enterprise software.
The Eve of the Self-Driving Revolution
November 2, 2017
A decade ago, there wasn't much talk about self-driving cars or autonomous-cars, but Toyota and Lexus were setting the stage with their self-parking cars. They aired television commercials showing how cars magically parallel-parked themselves. At the time, it seemed amazing, but that was nothing compared to what's coming next. The self-parking revolution is now expanding.
Oil Patch CRM
October 31, 2017
A recent story chilled me to the bone. The headline supplies all the reasons: "Saudi Arabia's Grand Plan to Move Beyond Oil: Big Goals, Bigger Hurdles." At first glance, this doesn't ring any CRM bells, but maybe it should. Why would any business or business-state contemplate moving out of its sweet spot if it weren't required to? What happens to the customers that have become dependent?
Fake News: Amazon Wants a Key to Your House
October 30, 2017
I'm getting tired of headlines that present something you might want to do as something you'd have to be crazy to do. Last week was a case in point: Headline after headline shouted out that Amazon wanted to get a key to your house. The initial reaction was hell no -- but the reality is far more nuanced. You see, there are a lot of folks who live in places where their front entrance isn't secure.
New Search Tool Helps Firms Find the Best B2B Software Fit
October 27, 2017
Siftery on Thursday announced the launch of its new Product Alternatives search tool, which is designed to help companies find alternative B2B software products when replacements are needed. It allows users to search a database of more than 40,000 software options, Siftery said. Its AI technology not only helps find suitable alternative products, but also ranks the various options.
AWS Offers Aurora Cloud DB Service Compatible With PostgreSQL
October 26, 2017
Amazon Web Services on Tuesday announced the general availability of Amazon Aurora with PostgreSQL compatibility. The service is now fully compatible with both MySQL and PostgreSQL, the company said. AWS also announced that customers migrating to Amazon Aurora from another database can use the AWS Database Migration Service free of charge for the next six months.
Amazon to Let Delivery Drivers Open Your Front Door
October 26, 2017
Amazon has announced a new service that will allow Prime members to receive in-home delivery of packages with the help of high-tech smart locks that allow drivers to open their front doors. Amazon Key will launch officially on Nov. 8 in 37 U.S. cities and surrounding communities, with additional locations to be added over time. The service will be available at no extra cost to Prime members.
AI Integrations Help Sort Out Sales Signals
October 25, 2017
Clari, which develops software focusing on the opportunity-to-close, or OTC, process, on Wednesday announced integrations with DocuSign, Clearslide and Xactly. Clari's artificial-intelligence-powered OTC platform already integrates Google and Microsoft email and calendar activity, which gives sales teams immediate knowledge of sales reps' and prospects' behavior.
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What is the most consequential impact of social media on society today?
It has opened up valuable new channels for civil discourse.
It has destroyed the meaning of "truth" and "fact."
It has made people stronger by facilitating grass roots activism.
It has deepened divisions among groups with opposing views.
It has made it easier for people to support and help each other.
It has made it easier for people to humiliate and hurt each other.