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Content Analytics' VP Kenji Gjovig: There's Chum in the E-Commerce Waters
November 15, 2017
Content management is all about making sure that a product item page "has all of the information that a customer needs to buy an item or have a good experience with it afterwards," said Content Analytics VP Kenji Gjovig. "A content management system has the ability to set up new items, post images and video, and create a robust title and detailed item description."
Revisiting Show Season
November 14, 2017
Show season changes the CRM market. One day you're in the vanilla application software space, and a week later you understand the need to incorporate social media or analytics or machine learning, or you see a need for enhanced integration and development through platform services. It goes on. Today, in the wake of many companies' trade shows, we're again taking a look at the available suites.
IBM Adds 2 New Processors to Quantum Computing Ecosystem
November 13, 2017
IBM on Friday announced 20-qubit and 50-qubit quantum processors for its IBM Q early-access commercial systems. The 20-qubit processor -- featuring improvements in superconducting qubit design, connectivity and packaging -- has coherence times of 90 microseconds, which allows high-fidelity quantum operations, IBM said. The 50-qubit processor is an operational prototype.
Nvidia Containerizes GPU-Accelerated Deep Learning
November 7, 2017
We often talk about hybrid cloud business models, but virtually always in the context of traditional processor-bound applications. What if deep learning developers and service operators could run their GPU-accelerated model training or inference delivery service anywhere they wanted? What if they could do so without having to worry about which Nvidia graphics processor unit they were using?
New Relationship Marketing Hub Aims to Goose Conversion Rates
November 3, 2017
Optimove has released a new version of its relationship marketing hub. Optimove 6.0 lets users automate targeted marketing campaigns for new visitors as precisely as they can for current customers, the company said. It combines Web analytics with look-alike data, machine learning, and AI from its retention ecosystem to make accurate predictions of future spend before customers make a purchase.
Sony's Aibo Resurrected From Robot Pet Cemetery
November 2, 2017
Sony has revived its robot dog, Aibo, which it put down, so to speak, in 2006. The autonomous entertainment robot brings fun and joy to the entire family, Sony claimed. It can bond emotionally, give people love and affection, and let them experience the joy of nurturing and raising a companion. Aibo has ultra-impact 1- and 2-axis actuators that let it move smoothly and naturally along 22 axes.
Neural Nets Give Low-End Phone Pics DSLR Look
October 31, 2017
Researchers have found a way to use neural networks to create DSLR-quality photos from snapshots taken with low-end smartphones. A team of scientists at the ETH Zurich Computer Vision Lab recently published a paper describing a deep learning approach that uses neural networks to translate photos taken by cameras with limited capabilities into DSLR-quality photos automatically.
Oil Patch CRM
October 31, 2017
A recent story chilled me to the bone. The headline supplies all the reasons: "Saudi Arabia's Grand Plan to Move Beyond Oil: Big Goals, Bigger Hurdles." At first glance, this doesn't ring any CRM bells, but maybe it should. Why would any business or business-state contemplate moving out of its sweet spot if it weren't required to? What happens to the customers that have become dependent?
Noon Home Debuts New Way to Light Up Your Life
October 26, 2017
Noon Home officially launched on Thursday and simultaneously unveiled its Noon Smart Lighting System, after two years of raising funds and developing products in stealth mode. The Noon Smart Lighting System blends ambient, task and accent lights to layer lighting, improve the way a room looks. It consists of a Room Director switch and companion Extension Switches, which communicate via Bluetooth.
Amazon to Let Delivery Drivers Open Your Front Door
October 26, 2017
Amazon has announced a new service that will allow Prime members to receive in-home delivery of packages with the help of high-tech smart locks that allow drivers to open their front doors. Amazon Key will launch officially on Nov. 8 in 37 U.S. cities and surrounding communities, with additional locations to be added over time. The service will be available at no extra cost to Prime members.
Apple May Have Fudged iPhone X's Face ID
October 25, 2017
Apple reportedly has reduced the accuracy of the iPhone X Face ID feature to speed up production. It's not clear how much the new specs will reduce Face ID's efficacy, but if the reporting is accurate, there could be problems recognizing changes in facial hair, glasses and other ancillary features, suggested Gerrit Schneemann, senior analyst at IHS Markit. "That would be a real problem."
AI Integrations Help Sort Out Sales Signals
October 25, 2017
Clari, which develops software focusing on the opportunity-to-close, or OTC, process, on Wednesday announced integrations with DocuSign, Clearslide and Xactly. Clari's artificial-intelligence-powered OTC platform already integrates Google and Microsoft email and calendar activity, which gives sales teams immediate knowledge of sales reps' and prospects' behavior.
Fighting Off the Harvey Weinsteins of the World Through Technology
October 23, 2017
Harvey Weinstein just went from most powerful man in Hollywood to punching bag -- and while he deserved this, perhaps greater attention should go toward taking aggressive measures to prevent future Weinsteins -- and there will be future Weinsteins. We need to stop acting surprised when this stuff comes out and instead take stronger steps to prevent this kind of thing in the future.
Harman Kardon's Cortana-Powered Smart Speaker Underwhelms
October 21, 2017
Early reviews of the Harman Kardon Invoke with Cortana -- the smart speaker that features Microsoft's personal assistant -- have been lukewarm at best. The speaker will be available in the U.S. starting Sunday. Like Amazon's Echo line and Google's Home speakers, Invoke lets users play music, manage calendars, set reminders, check traffic, get news reports, and control other smart home devices.
Google's Pixel 2 Earns High Marks in Spite of Dull Design
October 18, 2017
As Google's new Pixel 2 smartphones get ready to hit the shelves, reviews of the models have begun mushrooming online. While the new phones generally have received positive grades, many reviewers found the their design boring. "The Pixel 2 hardware is ho-hum," observed Patrick Moorhead, principal analyst at Moor Insights and Strategy. "Google didn't take many risks in its design."
Microsoft Unveils Power-Packed Surface Book 2
October 17, 2017
Microsoft on Tuesday launched the Surface Book 2, positioning it as the laptop of the future. The device is powerful enough for the next wave of computing, characterized by mixed reality, artificial intelligence, machine learning and immersive gaming, said Microsoft Devices Corporate Vice President Panos Panay. Integration between the Surface Book 2 and the Adobe Creative Cloud has been improved.
Could HP and Dell Get Together Again?
October 16, 2017
Technology companies tend to have very fickle relationships. For instance, Microsoft helped launch Apple, worked to kill the company, provided money to save it, and then got its butt kicked by it. Dell first partnered with EMC, then competed with it, then bought it -- and the CEOs remained friends throughout. Dell and HP have had a rather interesting relationship as well.
Salesforce Reshuffles SaaS, PaaS in Internet of Things and AI
October 13, 2017
It can be a full-time job trying to keep up with Salesforce's newest cloud offerings. However, it is always worth the effort, because the company's pronouncements are often early bellwethers of the future direction of the software industry. This has become particularly true with respect to the company's evolving efforts to penetrate and gain a prominent position in the AI and IoT markets.
AWS, Microsoft Offer New Open Source AI Framework
October 13, 2017
AWS and Microsoft have announced the availability of Gluon, an open source deep learning library for building AI neural networks. Gluon will make it easier for researchers to define machine learning models using a collection of prebuilt, optimized neural network components. It will enable software developers and enterprise users to manipulate machine learning models like any other data structures.
Google Assistant Shines in Pint-Sized Home Mini
October 12, 2017
The first wave of reviews touting Google's Home Mini smart speaker surfaced this week, following reports that the company had to quash a top touch function to prevent the device from accidentally activating and recording conversations without users' knowledge. Google has promised to update the device by Oct. 15. The Home Mini can provide reports on weather, traffic, news, sports and more.
OpenWorld 2017
October 10, 2017
I spent last week at Oracle's OpenWorld 2017 in San Francisco. When I wasn't drinking from an information fire hose, it was alternately fascinating and exhausting. There were major announcements in database, blockchain, artificial intelligence, cybersecurity, and other stuff I'm associated with only tangentially. For instance, my eyes glaze over when they start talking about bare metal servers.
Zuckerberg Pays Virtual Visit to Hurricane-Ravaged Puerto Rico
October 10, 2017
Facebook CEO Mark Zuckerberg on Monday used virtual reality tech to "teleport" to hurricane-ravaged Puerto Rico and soon was dubbed a "heartless billionaire" by critics who felt he had exploited the dire situation in the U.S. territory. That likely isn't what Zuckerberg intended when he provided the Facebook Spaces video demonstration.
AI-Powered Mobile Chatbots Promise More Efficient Customer Service
October 9, 2017
Helpshift's new Web Chat application uses AI to help companies release scalable chatbots that can automate customer service through real-time interactions. The new AI-based tool, released last week, will boost Helpshift customers' ability to provide enterprise-grade support to their customers, according to Helpshift, which specializes in customer support for the gaming industry.
Gadget Ogling: Same Old Apple
October 6, 2017
Watching Apple's product announcement showcase is a bit like celebrating New Year's. People from all over the world are drawn to this annual event with the promise of something new and exciting, a vision of tomorrow and untold promise. Yet the more it comes around, the more disappointed we are. That promised kiss from a stranger at midnight is a dud. Our best intentions fall by the wayside.
AI Ripples Through Google's New Product Lineup
October 5, 2017
Google on Wednesday launched a bevy of new products into its growing hardware and software ecosystem at its Made by Google event. Many of the new devices are infused with artificial intelligence capabilities. "Since last year and since Google I/O, we've been working hard, continuing our shift from a mobile-first to an AI-first world," Google CEO Sundar Pichai told the gathering.
Anticipating the Smart World of 2027: A Billion Cameras and AI, Oh My...
October 2, 2017
Nvidia went to China last week and made a series of interesting announcements having to do with smart cities and autonomous cars. IBM made an announcement on advancements in tying the Weather Channel to its Watson artificial intelligence engine, and improvements in targeted marketing. We also found out about Oculus' Fall in Love VR project which is kind of like the The Bachelor.
When Quantum Computers Come, They May Speak Microsoft
September 27, 2017
Microsoft has been working on a language for a computer that doesn't exist. The company unveiled the language -- as yet unnamed -- at its Ignite conference in Orlando, Florida. Part of its Visual Studio product, it will run on a quantum simulator and quantum computer. "Quantum computing is the next phase in computing," said Jack E. Gold, principal analyst at J.Gold Associates.
Innovation Requires Market Enablement
September 26, 2017
In this age of tech industry consolidation, one has to wonder what will happen with the pace of innovation as a few large companies begin to dominate. In personal computers, the WinTel marriage continues to control the technology, while Dell, HP and Lenovo control the devices. Similarly, in smartphones, Apple and Samsung, which both design their own chips and devices, dominate the market, especially in North America.
Einstein Tries Sales Forecasting
September 25, 2017
When Salesforce unveiled sales forecasting with its artificial intelligence tool, Einstein, my immediate reaction was that it should have tried something easier -- like solving global warming. Really, a sales forecast that bears some resemblance to reality has been a grail quest for all of us for many years, and Salesforce is not the first software company to throw its hat in the ring.
Amazon's Alexa May Get Into Your Head
September 21, 2017
Developers at Amazon's secret Lab 126 reportedly have been working on audio-only smart glass technology that would allow users to communicate with its virtual assistant Alexa. The smart glasses would connect wirelessly to users' smartphones and transfer communications through a bone-conduction audio system that would negate the need for headphones. Amazon plans to release the device this year.
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Of the following CES 2018 crowd pleasers, which do you consider the most important or desirable new tech?
Google Assistant -- voice-activated AI on displays everywhere
Helite's Hip'Air - a hip-protecting airbag belt for seniors
HTC Vive Pro - a VR headset with way better resolution and sound
Samsung's 'The Wall' - a modular TV with MicroLED for consumers
Sony's Aibo -- a lovable AI-powered robotic pet dog
Toyota's e-Palette -- a self-driving van for deliveries and more