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Larry Page's Self-Flying Taxi Set for New Zealand Test Runs
March 15, 2018
A new air taxi service financially backed by Google cofounder Larry Page is set to take off in New Zealand. Page's Kitty Hawk company, the developer of a new autonomous flying machine called "Cora," will begin testing the service in rural Canterbury, according to Hayden Munro, press secretary for Megan Woods, New Zealand's minister of research, science and innovation.
I Have Seen Technology's Future
March 12, 2018
One of the most interesting parts of Nvidia's GPU Technology Conference, Inception, allows small focused startups to pitch their ideas in a Shark Tank-like atmosphere to compete for a significant cash prize. Two of the more compelling solutions were presented by companies run by women this year. However, the big news was a company that was well along the way to creating an electronic human/machine interface.
The VR Experience: Challenges for a Growing Market
March 10, 2018
Virtual reality devices, including headsets and peripherals, offer consumers and businesses new ways to experience and share immersive content for entertainment, educational, social and other purposes. VR's unique capability to promote user interaction through highly immersive content provides untapped potential in terms of storytelling, advertising, healthcare, business, travel and much more.
Pega Enlists AI to Coach Sales Teams
March 8, 2018
Pegasystems has launched Pega Sales Coach, an AI-powered addition to Pega Sales Automation. Pega Sales Automation targets business-to-business and business-to-consumer companies. It can benefit firms with 100 employees as well as Fortune 500 enterprises with revenues of US$500 million and up, according to Chris Benedetto, Pega's director of product marketing for sales automation.
Where Blockchain Tech Offers the Most Promise
March 7, 2018
"Blockchain" is on everyone's lips in the tech industry, with vendors pushing it for everything from banking and finance to retail and apparel. "We're going to continue to see tech vendors trying to push blockchain as the solution to problems that may exist," said Rebecca Wettemann, VP of research at Nucleus Research. However, it may not be "a privacy-effective or cost-effective solution."
Most Companies Have No Idea Where They Are Going
March 5, 2018
Dell recently collaborated with the Institute for the Future -- an interesting think tank largely driven by futurists, which focuses on helping firms ride future waves rather than being killed by them -- on a survey that creates a frightening view of 2030. It could be far closer to Terminator than the utopia we once hoped for. I think more companies should go through a process like this.
New AI-Powered Voice Tool Aims to Boost Sales
March 3, 2018
Zoho has unveiled Zia Voice, a conversational artificial intelligence chatbot for sales teams that works with Zoho CRM. Zia Voice lets sales teams analyze their Zoho CRM database for information such as new leads created, average deal revenue, or monthly forecasts. It analyzes interaction patterns and the progress of a lead or deal in the pipeline, and suggests the probability of closure.
Microsoft Gives Devs More Open Source Quantum Computing Goodies
March 2, 2018
Microsoft has announced the first major upgrade to its Quantum Development Kit since its introduction last year. It has added several new features designed to open the platform to a wider array of developers, including support for Linux and macOS, as well as additional open source libraries. Further, the kit will be interoperable with the Python computing language.
Camera, Audio Star in New Galaxy Phones
February 26, 2018
Samsung has raised the curtain on the latest models of its flagship Galaxy smartphones, the S9 and S9+, featuring improved imaging and audio performance. Two standout features in the 12-megapixel rear-facing camera are improved low light performance and super slow-mo video. By adding dual aperture capabilities to the camera, Samsung has boosted the unit's performance in challenging lighting conditions.
Customer Experience Revolution Ahead: Gartner
February 24, 2018
Enterprises have begun overhauling the way they handle customer experiences, suggested Gene Alvarez, managing vice president at Gartner, at the firm's customer experience event in Tokyo earlier this week. Twenty percent of brands will abandon their mobile apps by 2019, he predicted, choosing consumer messaging apps such as Facebook Messenger and WeChat instead.
AI's Malicious Potential Front and Center in New Report
February 22, 2018
As beneficial as AI can be, it has its dark side, too. That dark side is the focus of a new 100-page report. AI will be used by threat actors to expand the scale and efficiency of their attacks, it predicts. They will employ it to compromise physical systems and to broaden their privacy invasion and social manipulation capabilities. Novel attacks are to be expected.
Gadget Ogling: A Different Sort of Activity Tracker and a Smartwatch for Kids
February 21, 2018
More often than I'd care to admit, I feel the seconds, minutes, and hours of a day slip into the ether before I realize it's happening. When it's time for bed and I try to take stock of my day, it's difficult to recall exactly how I spent my time. As someone who would like to be more efficient and productive, I think Timeflip seems like a terrific way to keep track of where my time goes.
Are You Engineering the Customer Experience Out of Your Business?
February 20, 2018
Automation. Robots. Technology taking our jobs. I defy you to pick up a business magazine and avoid this topic -- it will be in there somewhere. Here's another theme you won't be able to avoid: the need to focus on the customer experience. These two trends are in tension much of the time. They don't have to be, but most businesses seem determined to focus on themselves instead of the customer.
Cleveland-Chicago Hyperloop Line Gets Feasibility Study
February 16, 2018
HTT has announced an agreement with an Ohio agency to launch a study on creating its first interstate hyperloop project in the U.S., connecting Chicago and Cleveland. The agreement with the Northern Ohio Area Coordinating Committee puts in motion a regional feasibility study, to be carried out in conjunction with the Illinois Department of Transportation.
Trending in CRM
February 14, 2018
It's uncertain how the CRM market will look in six months, given the stock market, the economy and the tax bill. Initial indications are that more money will be available for various corporate activities, like hiring and rewarding employees and investments in products and business processes. If so, a decent amount of cash might find its way into various CRM company coffers.
Oracle to Leverage AI, Machine Learning in Autonomous Cloud Platform
February 14, 2018
Oracle has demonstrated artificial intelligence and machine learning advances in the Oracle Cloud Platform at Oracle CloudWorld in New York. Autonomous capabilities for application development, mobile and bots, integration, analytics, security and system management are scheduled for availability in the first half of this year. Oracle announced a slew of new PaaS features and capabilities.
Microsoft to Use Blockchain to Create Decentralized ID System
February 14, 2018
Microsoft has announced a plan to use blockchain technology to develop decentralized identities, or DIDs. Microsoft formally joined the ID2020 Alliance last month as a founding member. The Alliance aims to develop a blockchain-based identity system for vulnerable populations -- one that can operate across various blockchains, cloud providers, government agencies and other organizations.
Account Scoring Tool Helps Companies Home In on Best Targets
February 13, 2018
DataFox has launched Account Scoring, a new product to help businesses and financial firms find and prioritize optimum target clients. DataFox offers clients data on more than two million companies to help them prioritize existing prospect accounts, as well as discover new companies to add to their CRM systems as potential high priorities, said CMO Mike Dorsey.
Intel's Fake 5G Olympic Hail Mary
February 12, 2018
If there ever were a time when perception Trumped reality, this would be it. So much of what we see these days that looks real just isn't. I can connect a lot of this back to Steve Jobs, who was the master at this in the tech world. However, I'm worried that too many people don't realize that there were several times Steve missed jail by the skin of his teeth, largely because he did amazing work under pressure.
EHang Shows Off Passenger Drone's Flight Successes
February 10, 2018
EHang this week released footage of the latest test flights of its EHang 184 personal Autonomous Aerial Vehicle. The EHang 184 can transport a single person at up to 130kph in Force 7 typhoon conditions, the company said. EHang plans to further improve the passenger experience and add an optional manual control so passengers with piloting experience can operate the AAV manually.
New MIT Project to Probe Mysteries of Human Intelligence
February 8, 2018
MIT last week launched the MIT Intelligence Quest, an initiative to find out how human intelligence works, in engineering terms, and how a deeper grasp of human intelligence can be applied to building wiser and more useful machines. Life scientists, computer scientists, social scientists and engineers will collaborate in the effort.
Five9 President Dan Burkland: Leveraging Tech for Great Customer Experiences
February 7, 2018
"We're seeing a digital transformation take place, where companies are moving their contact centers to the cloud," noted Dan Burkland, president of Five9. "There are two key criteria for a contact center -- there's the CRM and the contact center infrastructure, and those two really go hand-in-hand. You bring a call, chat, text or email into the center, and you have to look for an agent who's available and properly skilled to handle such an interaction."
Critics Love HomePod's Sound but Rap Its Smarts
February 7, 2018
Critics have begun weighing in on Apple's HomePod smart speaker, and they're loving the device's sound but don't have much affection for its smarts. The HomePod's sound outclassed top-shelf competitor SonosOne, according to Matthew Panzarino. "The HomePod was the 'best' sounding. It's nuanced and subtle with great separation and clarity across all kinds of music," he wrote.
Intel's Smart Peepers Look Smart, Too
February 6, 2018
Intel has designed a pair of smart glasses that won't make you look like a hopeless geek. Called "Vaunt," the peepers, which are still in the prototype phase, look like ordinary glasses, save for a faint, red glimmer that occasionally appears on the right lens. Information sent to the glasses appear to be displayed on a screen but in reality is beamed to the retina of a wearer's eye.
Amazon's Soaring Healthcare Ambition: The Promise and the Problem
February 5, 2018
Healthcare is a mess in the United States. Consumers pay more and get less than in most other developed countries. Strong comprehensive healthcare is unaffordable for most without substantial help, which is why putting the burden on the government really does not work. If people cannot afford something, individually aggregating it under what amounts to a tax is not really any better.
Alexa Now Can Dash Off Text Messages to Android Phones
January 31, 2018
Amazon on Tuesday introduced new functionality that enables its Alexa virtual assistant to send and receive SMS messages on devices running Android 5.0 or higher. Carrier charges may apply. Alexa, the software that powers the Echo line of smart speakers, can play and send personalized messages from contacts for users who have set up voice profiles.
Self-Service AI Aims to Grease the Wheels for B2B Sales Teams
January 26, 2018
SalesDirector.ai has released a self-service version of its artificial intelligence sales execution and sales forecasting platform for B2B sales teams. The system provides enterprise-grade AI to sales teams in less than five minutes, according to the company. Like the regular SalesDirector.ai platform, the self-service version is offered as a service.
New Google Service Makes Machine Learning More Accessible
January 18, 2018
Google on Wednesday released its Cloud AutoML Vision service in Alpha. It is the first in a planned series of Cloud AutoML services designed to help people with limited machine learning expertise build their own custom models using advanced techniques such as learning2learn and transfer learning. Learning2learn is a process for automating machine learning
Tech Takes Front Seat at Detroit Auto Show
January 17, 2018
In recent years, CES largely has usurped the Detroit Auto Show as the "first auto show of the year." Automakers have used the annual Las Vegas shindig to highlight the latest technology in vehicles. So perhaps it was fitting that this year the NAIAS looked a bit more like a technology trade show than a car show, featuring sessions on AI, autonomous vehicle systems, vehicle security and mobility.
Gadget Ogling: CES Edition
January 16, 2018
Roader's Time Machine Camera is designed to hang around your neck and, for up to seven hours of battery life, constantly capture what it sees. When you hit a button, it saves the last 10 seconds of footage and the following 10. You can send a low-resolution version of that 20-second clip to your smartphone immediately, and if you'd like to save a high-resolution version, you can grab that too.
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What should be done about UFOs?
World governments should cooperate to address a potential planetary threat.
The DoD should investigate -- they could signal a hostile nation's tech advances.
The government should reveal what it already knows.
The government probably has good reasons for secrecy and should be trusted on this.
Wealthy corporate space-age visionaries should take the lead.
Nothing. Studying UFOs is a waste of resources.
Keep the stories coming. People love conspiracy theories, and it's fun to speculate.