If you're an online retailer, congratulations are in order. Online holiday sales grew 18.8 percent in 2019 compared with 2018, according to Mastercard. Armed with new systems and processes -- as well as lessons from the past -- etailers were able to fulfill more orders than in previous years. E-commerce business leaders are already thinking ahead to the 2020 holiday season.

2019 was a milestone year for many in the payments industry, with contactless payments making up more than 50 percent of debit card transactions, and the good news doesn't end there. The consumer drive for seamless experiences is continuing to push the industry toward new innovations that will change the face of payments. So, what will 2020 hold for e-commerce and m-commerce?

We're only two months into a new year and already hundreds of millions of personal records have been compromised, including 123 million records from sporting retailer Decathlon and another 10.6 million records from MGM Resorts hotels. These announcements followed fuel and convenience chain Wawa's revelation that it was the victim of a nine-month-long breach of its payment card systems.

Firefox users in the United States are getting an extra measure of privacy protection starting this week, the Mozilla Foundation announced. Firefox Desktop Product Development Vice President Selena Deckelmann heralded the rollout of encrypted DNS over HTTPS, or DoH, by default in Mozilla's browser. The DNS, or Domain Name System, is one of the oldest parts of the Internet.

Eclypsium has released research that identifies and confirms unsigned firmware in WiFi adapters, USB hubs, trackpads and cameras used in Windows and Linux computer and server products from Lenovo, Dell, HP and other major manufacturers. Eclypsium also demonstrated a successful attack on a server via a network interface card with unsigned firmware used by each of the big three server manufacturers.

Ransomware hit at least 966 U.S. government agencies, educational establishments and healthcare providers in 2019, at a cost possibly exceeding $7.5 billion. The victims included 113 state and municipal governments and agencies; 764 healthcare providers; and 89 universities, colleges and school districts. Operations at up to 1,233 individual schools potentially were affected.

For the second time since Windows 7 reached the end of support on Jan. 14, a bug is causing trouble for users still clinging to the operating system. The first bug, related to setting a wallpaper image, turned desktops black. This new bug prevents Windows 7 users from shutting down or rebooting their computers. Microsoft's Windows 7 support now is limited to eligible paid plans.

A vulnerability in Philips Hue smart lightbulbs and their controller bridges could allow intruders to infiltrate networks with a remote exploit, Check Point Software Technologies has disclosed. The researchers notified the owner of the Philips Hue brand about the vulnerability in November, and it issued a patched firmware version through an automatic update.

Google misdirected a number of private videos that users of its Google Photos app intended to back up to Google Takeout, sending them instead to strangers' archives. The company emailed affected users to inform them that a technical issue caused the error. Google recommended that affected users back up their content again and delete their previous backup.

There is a problem with the Internet of Things: It's incredibly insecure. This is not a problem that is inherent to the idea of smart devices. Wearables, smart houses, and fitness tracking apps can be made secure -- or at least more secure than they currently are. The problem, instead, is one that largely has been created by the companies that make IoT devices.

We asked ECT News Network's roundtable of industry insiders to reflect on their own personal tech preferences, to speculate on what popular gadgets may vanish from use in the next decade, to consider the role of wearable health tools -- and then to expand the discussion to the health of the planet, tech advances in traveling on it, and the prospect of leaving it altogether.

All eyes are on the West Coast as California reins in the unfettered collection, use and sale of the personal data consumers share as part of the bargain for "free" online services. For years this bargain has been explained in privacy policies that few people read, because there is not a lot of negotiating in the personal data market. The CCPA gives consumers revolutionary rights.

A digital forensic analysis conducted by FTI Consulting concludes with "medium to high confidence" that Amazon CEO Jeff Bezos' smartphone was hacked through a malicious file sent from the WhatsApp account of Saudi Arabian crown prince Mohammed bin Salman. The malware was in an MP4 file attached to a WhatsApp message. UN special rapporteurs released technical elements of the report.

Cybersecurity and privacy threats aren't confined to the tech world. They've cast their pall on the world in general. Computer viruses, malware and data leaks have become commonplace, personal privacy has become a bad joke, and cyberwar looms like a virtual mushroom cloud. What sometimes gets lost in the gloom are the many ways security professionals have been working to shore up cyberdefenses.

Apple shelved plans to give iPhone users control over encrypted backups stored on the company's iCloud service over concerns raised by the FBI and internal sources, according to a report. The company made the decision to retain control over iCloud encryption around two years ago, but it came to light just recently. The plan would have removed Apple's ability to decrypt users' backups.

The United States Congress made some significant progress this session when it comes to data privacy, but cybersecurity remains a blind spot for lawmakers. Congress currently is considering a national privacy law that mirrors legislation enacted in the European Union. It would allow people to access, correct and request the deletion of the personal information collected from them.

Sundar Pichai, CEO of Google and parent company Alphabet, called for government regulation of artificial intelligence technology in a speech at Bruegel, a think tank in Brussels, and in an op-ed. There is no question in Pichai's mind that AI should be regulated, he said. The question is what will be the best approach. Sensible regulation should balance potential harm with potential good.

Cybersecurity is a very serious issue for 2020 -- and the risks stretch far beyond the alarming spike in ransomware. In addition to the daily concerns of malware, stolen data and the cost of recovering from a business network intrusion, there is the very real danger of nefarious actors using cyberattacks to influence or directly impact the outcome of the 2020 U.S. general election.

If you're a small business owner or a key member of an enterprise executive team, you want your firm to succeed. If you're a customer, you want to be treated well. Those goals are not diametrically opposed, but very often it seems that companies and customers are at cross-purposes. ECT News Network recently gathered together five technology experts who did some hard thinking on the subject.

Apple and the U.S. Justice Department are at it again. This time it's over cracking a brace of iPhones owned by the Saudi Air Force cadet who killed three sailors in a shooting spree last month at the naval air station in Pensacola, Florida. At a news conference on the findings of an investigation into the incident, U.S. Attorney General William Barr called out Apple for refusing to help the FBI.

After 10 years of fully supporting Windows 7, Microsoft ended its official support for the out-of-date Windows operating system on Tuesday. The popular classic Windows 7 OS still runs on some 200 million PCs around the globe, according to industry estimates. Users include small business owners, some larger companies, and hordes of consumers holding onto aging personal computers.

Getting around Las Vegas during CES is a nightmare. One evening I wanted to go to the In-N-Out Burger place, and even though it was only a mile or two from my hotel, the traffic was so bad that I doubted I'd make there and back before midnight -- and it was only 6 p.m. I used to try to walk CES, but the miles of fast walking on concrete ripped the soles off both my feet one year.

Ransomware tops the list of cybersecurity threats for 2020. While there have been efforts to convince individuals, corporations and municipalities not to pay ransoms, the simple fact is that whenever one is paid, the attack becomes a success that encourages cyberthieves to try again. Ransomware attacks increased 18 percent in 2019, up from an average 12 percent increase over the past five years.

If you're turned off by the mere thought of talking heads vying to speak the loudest or the longest in a TV "discussion" of some pressing issue of the day, read on for a refreshing dose of sanity. ECT News Network recruited five smart people with plenty to say about the state of technology, and we gave them plenty of time to say it. The result is a far-ranging intercourse.

We've recently seen much breathless news coverage of the Nightingale Project, Google's half-secret partnership with Ascension, the second-largest healthcare system in the U.S. The details of the project -- which involves sharing the healthcare data of tens of millions of unsuspecting patients -- have raised significant concerns. The concerns have centered around issues that by now are familiar.

Amazon, Apple, Google and the Zigbee Alliance are teaming up on a new Internet Protocol-based standard for smart home device connectivity. Connected Home over IP will be an open source project. A working group will define a specific set of IP-based networking technologies for device certification. The goal is to enable communication across smart home devices, mobile apps and cloud services.

Google has released an update to its Chrome browser with a slew of new features that are heavy on security. The new version has 51 security fixes. It offers improved password protection over earlier versions, real-time phishing protection, and predictive phishing tools. Google recognizes the issues and has taken steps to fix them, noted James McQuiggan, security awareness advocate at KnowBe4.

Facebook has rejected a request from the U.S., the UK and Australia for a "backdoor" in its encrypted messenger apps to help law enforcement agencies combat crime and terrorism. "Cybersecurity experts have repeatedly proven that when you weaken any part of an encrypted system, you weaken it for everyone, everywhere," wrote WhatsApp head Will Cathcart and Facebook Messenger head Stan Chudnovsky.

Cybercriminals have discovered ways to compromise smart TVs, the FBI recently warned. Smart TV owners should do their due diligence to secure the devices, the bureau urged. Smart TVs are just as accessible to unauthorized parties as computers or other Internet-connected devices. Because many TVs now feature microphones and cameras, predators could commit serious privacy intrusions.

The technology one-upmanship between the United States and China is fast becoming the new space race. There's been a lot of talk in the press about the competition to reach 5G, but little traction outside of the tech community about something more momentous: the dangers of computing in a post-quantum world. The recent news from Google about its quantum capabilities is exciting.