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The Rebirth of PCs, or Telling IT to Frack Off Again
April 15, 2013
I've been watching the horrid numbers surrounding the PC market with double digit declines and folks increasingly talking about the "death of the PC," but I don't think the PC is dying any more than computing was dying when the PC was created. What we are seeing is a rapid evolution of the platform -- a shift to where the calculations are made back to a centralized resource, but the end result is at least as personal as we have always had.
The Hidden Risks of Mobile CRM, Part 1
April 12, 2013
As mobile marketing evolves, so do its risks. The Federal Trade Commission last month released its updated "Dot Com" guidelines. An update long in coming -- the first since the report was released in 2000 -- the guidelines take special note of mobile. In short, they state that the same rules that apply to ads in newspapers, radio and television apply to mobile devices -- and social media too, for that matter.
Virtualization: An IT Prescription for Healthcare Providers
April 8, 2013
Healthcare providers know that technology can provide an answer to higher operating costs and ailing efficiencies within their organizations, but strict regulatory issues and other compliance matters have always proved to be tough obstacles. The security of patient health data, after all, must never be compromised in pursuit of greater efficiencies.
Feds Tiptoe Into Telecommuting Territory
March 12, 2013
Yahoo's recently adopted ban on telecommuting is designed to boost creativity and cooperation by having employees work on-site. That may work for the search company, but elsewhere employers regard telework as a useful and productive option. That includes the single largest U.S. employer -- the federal government.
Despite Security Issues, Pentagon Clears Android, iOS for Duty
February 27, 2013
The Department of Defense announced Tuesday it would be opening up its communications platform to allow Apple and Android tablets and smartphones, a move that acknowledges the impact of mobile technology in the civilian world while also increasing the potential for added security risks.
Flaws in iOS 6.1 May Bruise Apple's Business Appeal
February 15, 2013
Recent flaws found in Apple's mobile operating system, iOS 6.1, are raising questions about whether they could tarnish the iPhone's appeal in the enterprise. Since its arrival in January, Apple has had to push a number of updates to fix problems with the OS. It released a minor upgrade, version 6.1.1, to address a connectivity issue with devices using the software.
RIM Releases BYOD-Friendly IT Management Software
January 23, 2013
Research In Motion released a new version of its BlackBerry Enterprise Service mobile device management software on Wednesday. This comes just over a week before the official launch of the new BlackBerry 10 OS and compatible handsets, and just days after RIM CEO Thorsten Heins suggested the company might abandon the hardware market and sharpen its focus on software.
Securing BYOD Access With Single Sign-on
January 19, 2013
For enterprises, the collision of the mobile revolution with the cloud revolution represents a security train wreck. Tablets and smartphones are quickly becoming the productivity tool of choice for executives, sales professionals and remote workers. However, BYOD is making it difficult for IT departments to enforce security policies on private and public cloud applications accessed from personal devices.
Federal Agencies Face Mobile Tech Catch-22
January 8, 2013
The fast pace of mobile technology development can improve the ways we share information almost overnight, with new applications and more powerful devices rolling out on a regular basis. Federal agencies are trying to keep up with the times and have solidly embraced mobile IT but are stymied by having to meet federal operational requirements..
SMBs Can Be More Secure With Cloud, Virtualization, BYOD
December 21, 2012
If you're a technology professional in a small or mid-sized business, chances are pretty good that information security is something you've had on your radar for quite a while now. In a smaller shop, this is usually out of necessity. As well all know, SMBs usually don't have the luxury of an expansive technology budget that would allow for extensive resource specialization.
Avaya Puts More Eggs in BYOD Basket
November 26, 2012
Avaya IP Office joined the BYOD revolution with the release of version 8.1 earlier this year. Now the company is gearing up for more changes, including a forthcoming release that will integrate video functionality into its feature set. It will continue to expand its functionality around mobility in 2013, said SVP Tom Mitchell, president of Avaya Go to Market.
CRM's Eeny, Meeny, Miny Mobile Problem
November 20, 2012
In the beginning, there was Apple's iPad. For a long time, "tablet" meant the iPad and nothing but the iPad. Then competitors began to make an appearance in the tablet market. For CRM vendors, that state of affairs made developing mobile products and strategies much easier. Now, there are several tablets of varying sizes competing in the market.
Preventing a BYOD Free-for-All
November 19, 2012
The growing acceptance of bring-your-own-device use in the enterprise comes with promise and perils. Allowing users to own and maintain and work on computing and mobile devices of their choosing is starting to make sense for more organizations. The experiences of one company, Quest Software, which has begun supporting BYOD with the full blessing of IT, serve as an example.
Office on iOS, Android Could Spread MS' Enterprise Roots
November 7, 2012
Microsoft reportedly will release Office Mobile for devices running iOS and Android next year. The software will released in the form of free apps, for iOS first, in early February or late March. The Android version is scheduled for May. Office Mobile was first released to users of Windows Mobile 6.5 in 2010, and is available on Windows Phone 8.
Secure User Authentication: Might Makes Right
October 13, 2012
While the benefits of adopting Bring Your Own Device as your mobile policy are appealing -- from increased productivity to lower costs -- a BYOD policy can also leave your corporate network more vulnerable than ever. The breaches regularly featured in the news remind us that all networks, no matter how large or small, risk being exposed to unauthorized users every day.
Mobile Security: A Moving Target
October 2, 2012
The threat to enterprise security is increasing as the BYOD phenomenon gains ground in corporate America. The amount of Android malware out there has gone through the roof, and hackers are leveraging Twitter to create command and control servers for mobile botnets, according to McAfee's Q2, 2012 threats report. Existing approaches to security don't work well, and new solutions are required.
How Mobile Can Help CRM Get Past Its Adoption Issues
August 23, 2012
If Winston Churchill had been a CRM pundit, he may have penned the immortal turn of phrase, "never in the course of human events have so many paid so much to have so few use an application." That would have made him a pretty awful CRM writer. But give fictional Winston a break -- it is difficult to summarize the ongoing struggle with user adoption in a concise way.
The Cloud: It's Not Just a Technology - It's a Catalyst
August 13, 2012
"The word 'cloud' gets thrown around a lot, but when I drill into the topic, I find that customers are really talking about services and integrating different services, whether they are on-premises, in the public cloud arena, or even that gray land, which is called 'outsourcing,'" said HP's Paul Muller.
The Evolution of IT: BYOD and Consumerization
July 25, 2012
The BYOD, movement is a reality for most IT departments today. And it's generally accepted that it was spearheaded by the tremendous popularity of Apple consumer devices -- primarily iOS devices such as iPads and iPhones. Based on the Apple model, users are encouraged to purchase additional devices -- and they expect to use them in all aspects of their life, including professionally.
Avaya Beefs Up BYOD Support in Unified Communications
July 19, 2012
New mobility and security features are among the areas of focus in Avaya's latest iteration of Avaya IP Office 8.1, its unified communications platform for small and mid-sized enterprises. The company also built out the scale of the application; it is now able to serve 1,000 users in a single location, up from its previous support level of 384.
Cisco Systems Stumbles in the Cloud
July 13, 2012
In the stampede of established players and relative startups seeking to capture a piece of the rapidly expanding cloud market, it is inevitable there will be a few casualties. However, it is surprising which companies have failed to gain an edge in this "Cloud Rush" environment. A case in point is Cisco Systems, which can't seem to find its way in this brave new world of the cloud.
Samsung Makes Android SAFE for IT
June 19, 2012
Samsung's forthcoming Galaxy S III smartphone will be the company's first device to be officially branded and sold under its new SAFE program. SAFE stands for "Samsung Approved for Enterprise." The Galaxy S III will be available in the U.S. from Verizon Wireless, AT&T, Sprint, T-Mobile and U.S. Cellular in July.
Remodeling Corporate Culture for the Digital Era
June 16, 2012
While the Millennial generation drives the latest trends in technology, it's worth remembering that it was the Baby Boomers who put the "e" in email, e-learning and e-commerce. The foundations of the Digital Era that forever changed the way we work, shop, learn and play were built by innovators born from the mid-1940s through the 1950s.
The BYOD Maelstrom: Legal, Technical Issues Abound
June 13, 2012
When companies started issuing BlackBerry phones, the world changed. With the advent of the iPhone and Android, the world changed again. Employees started using the newer, hotter technologies, and many carried the company BlackBerry and the iPhone or an Android handset but did not like carrying one device for work and one for personal stuff.
5 Tips for Braving the BYOD Boom
June 8, 2012
On today's information technology landscape, one thing is glaringly obvious: Security concerns associated with employees bringing personal devices onto the corporate network -- both internal and external -- are keeping IT managers up at night. The "consumerization" of IT is having an enormous impact on IT security.
Windows to Throw Smartphone Market Wide Open
June 7, 2012
The worldwide mobile phone market will grow slightly more than 4 percent in 2012 -- the smallest year-over-year increase since 2009, according to IDC. The decline is attributed to a slowdown in feature phone shipments, which are projected to drop by 10 percent, and a lackluster global economy.
Encryption on the Go, Part 2
June 6, 2012
The growing consumerization of IT is turning into a security nightmare for many IT departments, but it's perhaps hitting the healthcare industry worst. "BYOD is an emerging issue in healthcare, as staff bring their latest and greatest devices and ask to use them in their work," said Christina Thielst, vice president at Tower Strategies.
RIM Searches for Saving Grace
May 30, 2012
For some time, the future of Research In Motion has been questionable, to say the least. Now, President and CEO Thorsten Heins has cast more doubt on the company's prospects with the announcement that RIM is likely to post its first operating loss in eight years.
Encryption on the Go, Part 1
May 30, 2012
The growth of the bring-your-own-device trend, in which employees use their personal devices in the workplace, is proving to be a huge headache for IT. Often underfunded, understaffed and overworked, IT now has to cope with a plethora of different devices running different operating systems -- or different versions of an operating system.
The Lighter Side of IT Consumerization
April 24, 2012
You've probably heard the term "consumerization of IT." Some of the network and security pros reading this probably think this is yet another meaningless industry buzzword with little or no value. However, to dismiss it as such is to potentially miss out on what is both a very powerful concept ... and one that information security practitioners ignore at their peril.
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salesforce commerce cloud
Would you move to a tech hub like San Francisco or Seattle if you were offered a high-paying, career-building job?
Absolutely. I already live in a tech center and I enjoy being where the action is.
No. I live in (or have lived in) a tech-forward city, and I'd rather live elsewhere.
I'd be tempted, but I'm worried about the cost of living.
I doubt it, as I don't like the reputation for decadence in those cities.
I would if I didn't have so many ties where I currently live.
Why bother? With telecommuting you can live and work anywhere.
salesforce commerce cloud
salesforce commerce cloud