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Cloud Gaming Revenues to Soar to $12B by 2025
September 22, 2020
According to gaming experts, 2021 is shaping up to be a big year for cloud gaming. When markets grow, it can be at the expense of others in the market. That won't be the case for cloud gaming, at least for the next five years. A proliferation of cloud gaming services will be launched next year, which is projected to brighten the sector's revenue picture.
Nvidia + Arm Will Dramatically Change the Technology Landscape
September 21, 2020
Nvidia last week announced they are buying Arm, which will result in some exciting changes. This merger will open up opportunities for the company to create new, innovative, and compelling products across the technology ecosystem. Let's talk about that this week, and we'll close with my product of the week -- a new business class notebook from HP, the EliteBook 840 G7.
Tech Job Market Hot for the Near Future
September 15, 2020
Computer systems design and related services added 13,000 jobs, according to the U.S. Department of Labor's August jobs report. IT employment in July was up by more than 203,000 positions since the COVID-19 outbreak; and there were more than 235,000 job postings by U.S. employers, according to the Computing Technology Industry Association.
TikTok Enlists Oracle to Evade Trump's Executive Order
September 14, 2020
A proposal to avoid the banning of the popular social media app TikTok was submitted to the U.S. Treasury Department over the weekend. The plan submitted by ByteDance, which owns TikTok, calls for the company to enlist Oracle as a "trusted technology provider" in order to address national security concerns raised about the video-sharing software by the Trump administration.
Most Tech and Finance Firms Delaying Office Returns Into 2021
September 2, 2020
Tech and finance professionals are joining the ranks of workers in other industries by delaying their return to in-person office work. According to thousands of employees and managers polled about their companies' plans regarding working from home, many U.S. employers have postponed return-to-office plans until as late as the third quarter of next year.
ROI on Salesforce
August 27, 2020
Deep in its DNA, Salesforce has always focused on a bigger picture. Its commitment to community issues is best expressed in the company's philanthropic orientation. At the same time, Salesforce has always had the customer at the heart of what it does -- and that transcends its customer relationships to include its customers' customers.
It's Still a Young CRM Market
August 20, 2020
The IDC CRM market share numbers are in for 2019. For the seventh consecutive year Salesforce leads the pack, this time with 18.4 percent of the market. Other big vendors trailing the leader include, SAP, Oracle, Microsoft and Adobe. After 25 years of competition, the runners-up have a combined share that is still less than that of Salesforce.
Amazon Eyeing Mall Anchor Stores as Fulfillment Centers
August 19, 2020
Amazon is huddling with the largest mall owner in the United States to turn anchor stores into fulfillment centers, and possibly retail outlets. The deal with Simons Property Group would give Amazon access to space formerly occupied by Sears and J.C. Penney, both of which have filed for bankruptcy.
The Critical Nature of Qualcomm's Appellate Court Win
August 17, 2020
Last week Qualcomm won its appeal long after settling with Apple, after Apple allegedly got caught fabricating evidence. This decision is critical to the long-term position of the U.S. in the technology market, and showcases that the U.S. legal system, while clearly under a lot of stress, still works.
5G Rollout Includes Challenges to Supply Chain, WFH Value
August 13, 2020
The growing work-from-home movement amid the coronavirus and its likely continuing challenges has created the need for additional broadband capacity in more places. Mobile telco and other service providers are rallying around 5G wireless as the most promising solution for reliably faster Internet connectivity. But the path to rolling out 5G has been rocky and spotty.
Website Development Contracts, Part 6: Lawsuit or Arbitration?
August 12, 2020
Like it or not, disputes do arise from time to time. So it's always a good idea to plan for the worst and hope for the best. A website development contract should identify how the parties will handle disputes. Nowadays, contractual disputes can be handled in a variety of ways, in more than one forum. The most obvious forum, of course, is the courthouse.
Apple, Microsoft, Facebook Rumble Over Game Streaming Apps
August 11, 2020
Apple's "Walled Garden" was built to protect consumers from malicious applications, but it can also protect the company from competition, as Microsoft and Facebook discovered recently. Late last week, Apple refused to allow Microsoft to offer its xCloud streaming gaming app for iOS and iPadOS at the Apple App Store. At the same time, it approved a scaled-down version of Facebook's gaming app, sans streaming gaming, into the store.
Oracle Marketing
August 10, 2020
The emergency caused by the novel coronavirus is causing deep structural changes to how we do business. We don't sell or market the way we did before the virus, and it may be some time before we return to that model -- if indeed we ever do. Oracle's strategy centers around the CX Unity Customer Intelligence Platform, a data management platform that's central to marketers' activities.
Anatomy of Failure: Why It's Problematic That Zuckerberg Is the Least Trusted Big Tech CEO
August 10, 2020
Last week we ran a survey asking people which of the CEOs that were questioned by Congress last month is the most trustworthy. Facebook's Mark Zuckerberg took the dubious prize for last place. Tim Cook of Apple was voted the most trustworthy. There shouldn't be any competition; Facebook has the tools and information access to assure it is beloved. Yet Apple, which doesn't have anywhere near that level of reach nor engagement, has a far better image. Let's talk about ironic incompetence.
Amazon Clears FCC Hurdle to Satellite Network
August 6, 2020
Amazon has cleared a major regulatory hurdle in its quest to deliver Internet service to unserved and underserved areas of the earth. The U.S. Federal Communications Commission has approved, with some conditions, Amazon's Kuiper Project, a US$10 billion low-orbit constellation made up of more than 3,000 satellites.
Google Bringing Cash, Nest to ADT
August 4, 2020
Google's Nest line of smart home products will be combined with ADT's security services in a partnership announced Monday by the two companies. As part of the agreement, Google will invest US$450 million into ADT to acquire a 6.6 percent interest in the security and smart home solutions provider. The deal gives Google access to an important channel for its smart home products.
Congress vs. Big Tech: Breaking Up Is Hard (and Stupid) to Do
August 3, 2020
Like a lot of you, last week I watched the congressional testimony from the CEOs of Amazon, Apple, Facebook and Google -- and there were a lot of apparent things that were problematic. One is that there are folks in Congress that likely shouldn't be in Congress, and another is that each company has some serious issues they haven't dealt with.
US Makes $57B Available to Small and Disadvantaged IT Providers
July 30, 2020
U.S. government agencies will remain active in the information technology market, despite the impact of COVID-19 on agency operations. In fact, there is evidence that the occurrence of the virus has spurred agencies to improve IT resources. For example, the General Services Administration in early July launched a new contracting vehicle offering a potential US$50 billion in federal acquisition of IT products and services.
Website Development Contracts, Part 5: Mediating Disputes
July 28, 2020
Contract disputes do arise from time to time. Whether the issue is early termination, delay of deliverables, breach of performance, or the like, it is best to plan for the worst and hope for the best. When there is a dispute, whether the contract contemplates this or not, either party should consider a legal process called mediation to avoid the time and cost of fighting in court or in arbitration.
The Essential Need for 5G in the COVID World
July 27, 2020
Our infrastructure wasn't set up to suddenly shift massive amounts of traffic from companies to homes. Exacerbating this are cable networks with shared capacity because they were built with the idea that most folks wouldn't be using them at the same time. 5G might be the only realistic way to deal with these issues on a sustained basis.
Panic Buying Sparks New E-Tail Strategies
July 23, 2020
Panic buying and competition for consumer attention between in-store and online transactions have created a brave new world of retail that is bound to continue into a post-pandemic reality. The E-Commerce Times reached out to several firms that guide brands on how to prepare for, and adapt to, changes in consumer behavior and product demand -- and what this means for the future of retail.
Rancher Labs and Fujitsu Form Kubernetes Partnership as Suse Readies Merger
July 21, 2020
Rancher Labs and Fujitsu on Tuesday announced an alliance to hasten the adoption of Kubernetes container orchestration technology industry-wide, starting within public sector institutions in the U.K. and Ireland. The alliance was forged partly in response to the growing requirement by the U.K.'s Government Digital Service for public organizations to embrace a 'cloud first' policy.
New E-Commerce Partnership Gives U.S. Merchants Access to LATAM
July 16, 2020
ShipStation on Wednesday announced a partnership with Mercado Libre, which is known as the "Amazon of Latin America" and has operations in 18 countries throughout the region. Mercado Libre is the fourth largest marketplace in the world in terms of visits per month, and the largest in Latin America. Its top markets are Brazil, Argentina, and Mexico.
Website Development Contracts, Part 4: Indemnification
July 13, 2020
A well-drafted indemnity clause can protect you in litigation ensuing from your violation of a website development contract which results in third-party claims against you and/or your vendor. Whether it is your vendor or a third party that initiates the lawsuit, you will want to know where the proverbial "buck" stops when the legal bills start to roll in.
Building Supply Chain Resilience During a Global Disruption
July 8, 2020
As a result of the severe business disruptions brought about in recent months by the pandemic, many businesses have been reconsidering how to retool their supply chain to build in more resiliency. From digitizing the supply chain to developing more local and regional components, businesses are finding new and innovative ways to strengthen their capacity to keep moving forward during crisis.
Uber Eats Postmates for $2.6B, Bolsters Ground Game
July 7, 2020
Uber is looking to food delivery for rescue from falling revenues caused by people staying at home because of the pandemic. Gross bookings for Uber Rides have decreased by three percent year over year, the company noted in its Q1 2020 financial report. On July 6, Uber announced that it's acquiring on-demand food delivery service PostMates for $2.65 billion. The deal is expected to close in Q1 2021.
New DoD Security Regulations Have Ramifications for IT Contractors
July 7, 2020
With billions of dollars of federal contracts at stake, information technology providers are being swept up in the tide of a new U.S. Department of Defense information security requirement that will become mandatory for IT providers and other companies doing business with DoD. While IT companies already incorporate data protection elements in the products and services they provide to DoD, the department is raising the bar on the way vendors should handle information security.
E-Commerce Dominates 'New Normal' Retail
June 30, 2020
Shoppers are starting to come back to their favorite brick and mortar storefronts as the pandemic restrictions allow consumers to exit from lockdown. But the impact of COVID-19 has etched some far-reaching changes in the retail industry that will not set back the strides online shopping has gained since March. That is a conclusion clearly visible in research published last week by TrustRadius.
Website Development Contracts, Part 3: Important Cloud and SLA Considerations
June 25, 2020
The cloud is an essential component of all e-commerce sites. Not all clouds, however, are created equal. The key thing here is reliability. Making sure that the cloud service and Service Level Agreement (SLA) are right for your business may not be clear before you enter into a website development contract.
Nintendo to Retreat From Mobile Gaming: Report
June 24, 2020
Nintendo seems to be uncomfortable with the dominant business model in the mobile-gaming market, which allows players to download and start playing a game for free, then entices them to spend money on the software through in-app purchases. Those tactics have come under the increased scrutiny of regulators, which also concerns Nintendo, a brand with a family-friendly image.
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Forrester names NICE inContact CXone a leader in cloud contact center software