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Erika Morphy
Bizness CRM Homes In on SMB Prospects
10/05/12 5:00 AM PT | CRM Buyer | 434 Words

There are countless of CRM apps for small businesses, Bizness Apps CEO Andrew Gazdecki readily admits. (click image to enlarge)

Erika Morphy
Lithium Social Web Nudges Customers in the Right Direction
10/12/12 5:00 AM PT | CRM Buyer | 443 Words

Lithium Technologies acquired Social Dynamx this week and moved immediately to bring a combined product to market: Lithium Social Web...

Erika Morphy
Waiting for B2B Mobile CRM
10/16/12 5:00 AM PT | CRM Buyer | 791 Words

It is not hard at all to find an example of a mobile B2C CRM app -- all one has to...

Erika Morphy
Nimble CRM 2.0 Adds to the Social Whirl
10/22/12 5:00 AM PT | CRM Buyer | 441 Words

The name of the product is "Nimble CRM," but the "CRM" part is almost a misnomer -- if you accept the...

Erika Morphy
Mobile CRM Strikes Geolocation Gold
10/23/12 5:00 AM PT | CRM Buyer | 554 Words

Increasingly, CRM vendors are incorporating geofunctionality into their offerings. It is a must-have marketing technique for brick-and-mortar retailers competing with e-commerce...

Erika Morphy
StrongMail Lifts Weight Off Burdensome Marketing Operations
10/26/12 5:00 AM PT | CRM Buyer | 446 Words

StrongMail has upgraded the latest version of its flagship email marketing product, Message Studio, now available in version 7.1. (click...

Erika Morphy
Instagram Makes Nudge a Lot Nudgier
11/02/12 5:00 AM PT | CRM Buyer | 428 Words

Nudge , a marketing application designed for the real estate space, has released an update that incorporates Instagram into its...

Erika Morphy
Following the Mobile CRM Money Trail
11/09/12 5:00 AM PT | CRM Buyer | 588 Words

Mobile CRM and its related technologies have intrigued developers and users alike for years. However, it wasn't until Facebook announced it...

Erika Morphy
Demandbase Finely Hones B2B Targeted Marketing
11/12/12 5:00 AM PT | CRM Buyer | 408 Words

Demandbase is extending beyond its Web analytics and sales roots with a new platform that allows B2B advertisers to target...

Erika Morphy
Getting Your Mobile CRM Mojo Working
11/13/12 5:00 AM PT | CRM Buyer | 687 Words

As companies rush to offer mobile CRM apps to their customers, they are in danger of repeating the same mistake made...

Erika Morphy
Genesys One Gives Mid-Market a Second Shot
11/16/12 5:00 AM PT | CRM Buyer | 447 Words

Genesys is making a play for the middle market with the release of Genesys One. The last time the company...

Erika Morphy
CRM's Eeny, Meeny, Miny Mobile Problem
11/20/12 5:00 AM PT | CRM Buyer | 621 Words

In the beginning, there was Apple's iPad. For a long time, "tablet" meant the iPad and nothing but the iPad. Then...

Erika Morphy
Avaya Puts More Eggs in BYOD Basket
11/26/12 5:00 AM PT | CRM Buyer | 431 Words

Avaya IP Office joined the BYOD revolution with the release of version 8.1 earlier this year. Now the company is...

Erika Morphy
The Mobile Retailer's Multi-Screen Challenge
11/27/12 5:00 AM PT | CRM Buyer | 658 Words

Based on recent statistics, one would think Houston is the mobile-commerce capital of the United States. Shortly before the Thanksgiving holiday,...

Erika Morphy
Blazeloop Collects Customer Feedback on the Spot
11/30/12 5:00 AM PT | CRM Buyer | 477 Words

Benbria has launched Blazeloop, a customer engagement platform that revolves around one pointed question aimed at the consumer: How did...

Erika Morphy
Mobile CRM's Lofty and Contagious Expectations
12/04/12 5:00 AM PT | CRM Buyer | 748 Words

The mobile experience has clearly changed consumers' expectations of the shopping experience, creating higher expectations for service, selection and convenience. Want...

Erika Morphy
YouStand Offers Safe Haven for Discussing Tinderbox Topics
12/14/12 9:53 AM PT | TechNewsWorld | 766 Words

I am a Left Leaning Authoritarian -- a person characterized as submissive to authority and who advocates significantly more government regulation,...

Erika Morphy
Microsoft Dynamics Aims to Pull All the Pieces Together
12/07/12 5:00 AM PT | CRM Buyer | 455 Words

Microsoft next month will roll out a service update for Microsoft Dynamics CRM that will have a new user interface...

Erika Morphy
Mobile CRM Apps: Easy In, Easy Out
12/11/12 5:00 AM PT | CRM Buyer | 643 Words

It is a truism that consumers' smartphones, armed with a slew of sophisticated apps, function as mini computers. That being the...

Erika Morphy
Coremotives Connects the Marketing Dots
12/14/12 5:00 AM PT | CRM Buyer | 455 Words

CoreMotives , a Silverpop company, has launched a new integration that ties revenue-tracking capabilities embedded in its CRM system to...

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