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Erika Morphy
Desktop PCs May Be Poised for a Comeback
09/26/14 6:52 AM PT | E-Commerce Times | 519 Words

Desktop computer users are more satisfied with their devices than laptop and tablet owners, according to a recent American Customer Satisfaction...

Erika Morphy
Where Apple Watch Leads, CRM Will Follow?
09/25/14 5:58 PM PT | CRM Buyer | 613 Words

CRM system users are a versatile bunch. Some 29 percent of participants in a recent survey accessed CRM through four...

Erika Morphy
iPhone 6 Bendgate: The End of Tight Jeans?
09/24/14 1:58 PM PT | TechNewsWorld | 574 Words

Another new Apple product, another "-gate" debacle. This time, it's bendgate. On the heels of the release of the new iPhone...

Erika Morphy
Will the Beats Go On?
09/23/14 2:10 PM PT | E-Commerce Times | 585 Words

Apple appears to be planning changes for the Beats Music streaming service, following its US$3 billion acquisition of Beats Electronics in...

Erika Morphy
Jive Software Tightens Its Connections
09/22/14 7:31 PM PT | CRM Buyer | 535 Words

Jive Software recently unveiled the latest series of upgrades to its Summer Cloud release of its two flagship products --...

Erika Morphy
EMC Swings Its Partners in Rumored Deal Talks
09/22/14 5:30 PM PT | E-Commerce Times | 670 Words

Intrigue is thick surrounding EMC these days. The story line, pieced together from various reports, goes something like this: An activist...

Erika Morphy
Ellison Hands One Rein to Catz, the Other to Hurd
09/19/14 1:01 PM PT | E-Commerce Times | 648 Words

Larry Ellison, founder and CEO of Oracle since 1977, has passed the leadership to not one but two successors: copresidents Mark...

Erika Morphy
Sony's Mobile Malaise Lands It in Deep Ditch
09/18/14 5:20 AM PT | E-Commerce Times | 620 Words

Sony on Wednesday announced that it will post a loss of US$2.14 billion for the fiscal year, far outpacing the loss...

Erika Morphy
FCC Chews on the Mobile Net Neutrality Question
09/17/14 1:37 PM PT | E-Commerce Times | 709 Words

The U.S. Federal Communications Commission on Tuesday hosted a roundtable discussion on the possibility of Net neutrality rules being applied to...

Erika Morphy
Microsoft Dynamics CRM 2015 Tears Down Sales, Marketing Walls
09/16/14 11:28 AM PT | CRM Buyer | 509 Words

Microsoft on Tuesday unveiled Microsoft Dynamics CRM 2015, along with updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing. All...

Erika Morphy
Facebook Asks Users to Bare Souls Over Ad Hiding
09/12/14 1:09 PM PT | E-Commerce Times | 545 Words

Facebook on Thursday updated its ad policy with two changes. One gives users the option of explaining why they don't want...

Erika Morphy
Salesforce Issues Dyre Warning
09/10/14 12:55 PM PT | CRM Buyer | 567 Words

Salesforce.com this week notified its customers that the Dyre malware, which typically targets customers of large financial institutions, might have been...

Erika Morphy
Amazon's Hot Sale Stokes Fire Phone Interest
09/09/14 5:02 PM PT | E-Commerce Times | 669 Words

Amazon on Monday dropped the price of its 32-gigabyte Fire Phone to a mere 99 US cents from its original $199,...

Erika Morphy
Twitter Cautiously Experiments With Buy Button
09/09/14 6:34 AM PT | E-Commerce Times | 599 Words

Twitter on Monday began testing a new Buy button with a small percentage of its users in the U.S. -- one...

Erika Morphy
Salesforce's Investment Bodes Well for the Mobile IoC
09/08/14 6:25 PM PT | CRM Buyer | 589 Words

Salesforce.com's vision of the Internet of Customers is getting clearer, and it has a decidedly mobile orientation. The company on Monday...

Erika Morphy
YouTube Does Social Media Marketing Best
09/08/14 7:23 AM PT | E-Commerce Times | 591 Words

It is a given that a marketing campaign must include a social media element -- especially when a brand is rolling...

Erika Morphy
Alibaba's IPO Will Blast Mobile Retail Into Hyperdrive
09/03/14 7:26 PM PT | CRM Buyer | 539 Words

By all indications, the long-awaited, much anticipated initial public offering of Chinese e-commerce giant Alibaba Group Holding is imminent. Granted, similar...

Erika Morphy
Home Depot All But Confirms Doozy of a Data Breach
09/03/14 4:27 PM PT | E-Commerce Times | 867 Words

Home Depot may have experienced a massive security breach -- possibly on a greater scale than last year's Target breach, which...

Erika Morphy
Xactly Unlocks Storehouse of Insights
09/02/14 8:17 PM PT | CRM Buyer | 571 Words

Following years of development, Xactly has made Xactly Insights generally available. The product compiles the compensation data of all the companies...

Erika Morphy
How to Make a Drone Delivery: Google's Winging It
08/29/14 4:06 PM PT | E-Commerce Times | 600 Words

Google on Thursday introduced Project Wing, a drone-based delivery project it has been working on quietly for the past two...

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Ekata Pro Insight Identity Review
Social media benefits my company the most by...
Allowing us to "control the narrative" by telling our own story.
Being able to target demographics that matter to us and nurturing those relationships.
Giving us a way to monitor our competitors.
Increasing our brand awareness.
Providing ways to advertise with a small budget.
None of the above. Social media is useless to my company.
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Contact Center AI Explained by Pop Culture