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Richard Adhikari
Customer Experience Revolution Ahead: Gartner
02/24/18 11:00 AM PT | CRM Buyer | 680 Words

Twenty percent of brands will abandon their mobile apps by 2019, he predicted, choosing consumer messaging apps such as Facebook Messenger and WeChat instead.

By 2020, Alvarez said, we can expect to see the following changes: 25 percent of customer service and...

Richard Adhikari
New AI-Powered Voice Tool Aims to Boost Sales
03/03/18 11:00 AM PT | CRM Buyer | 611 Words

Users can chat with Zia Voice using the "Ask Zia" button at the bottom of their desktop screens or by using the Zia app on their mobile devices. Zia Voice also is accessible on Zoho CRM's iOS and Android mobile apps .

Richard Adhikari
Salesforce Offers SMBs a Bunch of Essentials
03/16/18 5:00 AM PT | CRM Buyer | 671 Words

... this week launched Salesforce Essentials, a collection of intelligent apps targeting small and mid-sized businesses. Built on the Salesforce Lightning framework, Essentials offers a consumer-like experience optimized for any device. Relevant information is displayed on one unified console, and Lightning enables drag-and-drop...

Richard Adhikari
5 Effective Ways SMB Etailers Can Battle Fraud
02/26/18 1:57 PM PT | E-Commerce Times | 766 Words

"Products such as Apple Pay and [Google] Pay or other apps that anonymize payment are a great way for consumers to keep their credit cards offline and out of harm's way," she said.

Apple and Google ascertain the identities of users...

Richard Adhikari
Voice Shopping Set to Skyrocket
03/06/18 5:00 AM PT | E-Commerce Times | 697 Words

Currently, there are only 39 such apps within the voice shopping category.

Voice Shopping Pros and Cons
Voice shopping is best for reordering products that need regular replenishment, noted Ben Fisher, CEO of Magic + Co.

"It's a lot...

David Jones
Google Pay to Challenge Apple, Amazon
02/21/18 12:48 PM PT | E-Commerce Times | 697 Words

Google on Tuesday officially launched its long anticipated Google Pay app, which combines the features of the former Android Pay and Google Wallet into one platform, with new benefits designed to accelerate mobile payment use and retailer participation. The change, originally announced last...

Jack M. Germain
Endless OS Helps Tear Down Linux Wall
02/22/18 2:31 PM PT | LinuxInsider | 1518 Words

Endless Mobile released this latest version, 3.3.10, on Feb. 10. Its features include automatic updates, improved launch speed for applications, and some Flatpak programs from the Flathub community repository rather than Endless' custom repository.

With this release, the developers have begun...

John P. Mello Jr.
NICE Alliance Aims to Get Smart Cameras to Play Well Together
03/06/18 3:17 PM PT | TechNewsWorld | 714 Words

The NICE Alliance, unveiled Monday, aims to create a new smart camera ecosystem, along the lines of the mobile ecosystems that have become so familiar. The "NICE" acronym stands for "Network of Intelligent Camera Ecosystem." The idea is to create a shared set...

Richard Adhikari
Nimble Mobile CRM Gets Desktop Browser Features
02/15/18 2:46 PM PT | CRM Buyer | 632 Words

... on Wednesday released Nimble Mobile CRM 3.0, its contact and pipeline manager for mobile sales teams and professionals. It is available for iOS now. A version for Android device users will be released in the spring. Nimble Mobile CRM 3.0 unifies contacts...

Richard Adhikari
6 Ways to Boost Your Mobile Commerce Performance
12/30/17 9:00 AM PT | E-Commerce Times | 840 Words

... thing the latest holiday sales season made crystal clear is that mobile commerce is on the rise. On Cyber Monday -- which set an all-time-high overall sales record of US$6.6 billion -- mobile shopping totaled 47.4 percent of visits to retailers' websites,...

Peter Suciu
2017 in Tech: The Year of Foreshadowing Big Things to Come
12/29/17 7:00 AM PT | TechNewsWorld | 1480 Words

"Whenever it emerges, it will be the holy grail of data mining for companies, since however much value they skim by convincing us to carry around mobile trackers and share all our documents, the value pales in comparison to what companies will...

Peter Suciu
Tech to Watch in 2018: Cryptocurrency, AI, Wearables
01/02/18 1:55 PM PT | TechNewsWorld | 1499 Words

The annual international trade show, as well as other industry events following one after another -- including ITExpo, Gitex, Mobile World Congress and Techspo -- means there will be no shortage of product announcements, technology unveilings, and proclamations about the tech of the...

Kristen Hanich
Top 5 Data-Driven Mobile Services for a Competitive Edge
01/12/18 12:37 PM PT | E-Commerce Times | 870 Words

... mobile data market has been approaching saturation in major industrialized nations. Mobile data consumption has increased steadily over the past several years, but consumers have found new ways to avoid paying extra for services they don't need or use -- and intense...

John P. Mello Jr.
Google Offers New Mobile Story Tech to Publishers
02/14/18 5:00 AM PT | TechNewsWorld | 795 Words

Google on Tuesday rolled out a developer preview of its new AMP story format, which is designed to give content publishers an easy way to deliver news and information on mobile devices with visually rich, tap-through stories. "On mobile devices, users browse lots...

Richard Adhikari
Apple May Be Gearing Up to Crack E-Books
01/31/18 9:55 AM PT | E-Commerce Times | 618 Words

"Amazon and Google are redesigning their book and/or audiobook apps and portals this year as well," he told the E-Commerce Times.

Consumers can purchase Kindle titles from Amazon using the Safari browser and deliver those titles to the Kindle reader on...

Peter Suciu
Google's Ad Mute Option Could Be a Valuable Messaging Tool
01/26/18 12:22 PM PT | E-Commerce Times | 610 Words

Google on Thursday announced a new feature that will let users mute so-called "reminder ads" in third-party apps and websites that are powered by its ad engine. It plans to expand this feature to its own services, including Gmail, YouTube and Google Search,...

Jack M. Germain
SoftMaker for Linux Is a Solid Microsoft Office Alternative
12/27/17 7:00 AM PT | LinuxInsider | 1179 Words

The Linux OS has its share of lightweight word processors and a few nearly worthy standalone spreadsheet apps, but very few high-end integrated office suites exist for Linux users. Generally, Linux office suites lack a really solid slide presentation creation tool.

John P. Mello Jr.
Apple Skirts Tech Addiction Issue in Response to Worried Investors
01/10/18 5:00 AM PT | TechNewsWorld | 1014 Words

The company's operating system has built-in controls in its operating system that enable parents to control and restrict content, Apple said, including apps, movies, websites, songs and books.

Parents also can block or restrict cellular data usage, control passwords, and...

Jack M. Germain
Open Source Software Turns 20-Something
02/03/18 11:00 AM PT | LinuxInsider | 1724 Words

"Today, Free Software and Open Source as a synonym are being used in almost every device -- from remotes to washing machines, and mobile phones to aircraft and the International Space Station," he told LinuxInsider.

Indisputable Heritage
Large enterprises,...

David Jones
Feds to Probe Apple's iPhone Performance Disclosures
02/01/18 1:14 PM PT | E-Commerce Times | 752 Words

The company said that customers might experience longer-than-expected load times for apps, along with other performance issues.

The company also acknowledged that iPhone 6 and iPhone 6s batteries might have become less effective due to chemical slowing. However, the company further...

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How do you feel about accidents that occur when self-driving vehicles are being tested?
Self-driving vehicles should be banned -- one death is one too many.
Autonomous vehicles could save thousands of lives -- the tests should continue.
Companies with bad safety records should have to stop testing.
Accidents happen -- we should investigate and learn from them.
The tests are pointless -- most people will never trust software and sensors.
Most injuries and fatalities in self-driving auto tests are due to human error.