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John P. Mello Jr.
Study: Community-Owned Broadband Beats Commercial ISPs on Price
01/16/18 5:00 AM PT | E-Commerce Times | 780 Words

However, "by and large, most communities don't want to get into the telecommunications business," she told the E-Commerce Times, "so they look for outside operators to partner with them."

Net Neutrality Hedge
"In general, well-run municipal systems -- including...

Richard Adhikari
New Google Service Makes Machine Learning More Accessible
01/18/18 1:46 PM PT | E-Commerce Times | 566 Words

Learning2learn is a process for automating machine learning, while transfer learning "takes a fully trained model for a set of categories and retrains it from the existing weights for new classes," a Google Cloud spokesperson told the E-Commerce Times in a statement provided...

David Jones
Facebook's Move to Dial Back News Ratchets Up Drama
01/17/18 11:51 AM PT | E-Commerce Times | 669 Words

"My own view is that the move is more of a copout than a solution on hate speech and truly fake news," he told the E-Commerce Times. "Facebook couldn't find a way to differentiate that from quality journalism and tossed the baby...

Peter Suciu
Google to Ding Sluggish Sites in Mobile Search Rankings
01/19/18 5:00 AM PT | E-Commerce Times | 621 Words

"The point of that effort was to speed Web browsing processes, and download results for mobile device users with a mechanism Google created for predicting what sites a user would visit, and then preloading site data into cache," he told the E-Commerce ...

John P. Mello Jr.
Google Device Bug Chokes Home WiFi Networks
01/18/18 10:16 AM PT | TechNewsWorld | 798 Words

A bug in the software used by Google Cast devices such as Chromecast and Home can slow down or crash WiFi...

John P. Mello Jr.
Big Players Scored in the E-Commerce Battles of 2017
01/02/18 11:45 AM PT | E-Commerce Times | 928 Words

... that allowed major e-commerce players to jockey for position both off and on the Internet made headlines in 2017. "The year was a triumph for market leaders," said Mike Comstock, a senior adviser at GrandCanals .

"Leading companies like Amazon, Target...

John P. Mello Jr.
E-Commerce Trends in 2018: Voice, Subscriptions, Personalization
01/04/18 10:53 AM PT | E-Commerce Times | 1008 Words

... mushrooming popularity of smart speakers like Amazon Echo and Google Home will fuel e-commerce in the coming year. "You're going to have a whole new frontier of commerce space driven through voice and brand recognition," said Michael Levine, marketing vice president at...

Vivian Wagner
Namogoo CEO Chemi Katz: Malware Can Ruin the Customer Journey
01/12/18 1:59 PM PT | CRM Buyer | 831 Words

Chemi Katz: The customer journey is the journey that e-commerce customers go on when they come to a site, and hopefully it ends with buying a product. Hijacking interferes with the customer's journey. It can be a pop-up that the company didn't...

Vivian Wagner
7 Tips for Powerful Product Photos
01/09/18 3:53 PM PT | E-Commerce Times | 1118 Words

... photos are a vital part of e-commerce . Because they provide the central connection between customers and products, photos can make or break an e-commerce business. "You can have a great looking website and user interface, but if you don't have great...

Richard Adhikari
5 Ways E-Commerce SMBs Can Cool Social Media Complaints
01/06/18 5:00 AM PT | E-Commerce Times | 523 Words

Companies must streamline support systems to resolve issues faster and more efficiently, she told the E-Commerce Times. An up-to-date knowledge base enables instant self-service , "but SMBs must also offer channels for customers to communicate directly with support agents to cover all...

John K. Higgins
Consumers Win Some, Lose Some in Privacy Legal Tussles
01/03/18 5:00 AM PT | E-Commerce Times | 1163 Words

"The Ninth Circuit has provided some clarity to what types of data do not trigger a VPPA violation, such as device identifiers, and established a test for the district courts to follow when analyzing whether other types of data constitute PII," Crowell & Moring's Wood told the E-Commerce ...

Richard Adhikari
6 Ways to Boost Your Mobile Commerce Performance
12/30/17 9:00 AM PT | E-Commerce Times | 840 Words

"Traditional mobile sites aren't designed for the way people want to discover new products," Cooke told the E-Commerce Times.

Following are some steps SMB etailers can take to improve their mobile performance.

1. Get the Basics Right

...

Pam Baker
Winning Tactics for Marketing in the Micro-Moment
01/10/18 11:58 AM PT | E-Commerce Times | 1158 Words

"These quick check-ups can easily make or break a sale, so it's imperative that you optimize your site's speed," he told the E-Commerce Times. "If a micro-moment passes before a customer can even load up the information they need, you could lose...

David Jones
Germany Cracks Whip Against Hate Speech on Social Media
01/03/18 9:59 AM PT | E-Commerce Times | 706 Words

Facebook last month published a post in Germany saying that it shared the German government's goal to fight hate speech and that it had made great progress in that fight, according to a translation of the text provided to the E-Commerce Times...

Richard Adhikari
5 Ways Etailers Can Fight Chargeback Fraud
12/26/17 7:00 AM PT | E-Commerce Times | 841 Words

In this case, one shadow will be cast by chargeback fraud, which can occur when shoppers make purchases with a credit card and then request chargebacks from the issuing bank instead of from the merchant. "Merchants bleed (US)$227 for every dollar lost to e-commerce ...

Denis Pombriant
CRM in 2018
01/03/18 12:08 PM PT | CRM Buyer | 994 Words

If you sell via e-commerce , you're a time optimizer and your efforts need to be focused there. That means, especially, using mobile technology, analytics and machine learning to keep online customers in the moment, and leveraging tools like community to keep...

John P. Mello Jr.
Apple Skirts Tech Addiction Issue in Response to Worried Investors
01/10/18 5:00 AM PT | TechNewsWorld | 1014 Words

Apple on Monday responded to an open letter from investors who called for the company to address the negative impact of...

Jeff Kagan
Verizon's Reawakening
01/05/18 7:00 AM PT | E-Commerce Times | 808 Words

Will it be a telephone company? A wireless company? An e-commerce network like Amazon? How will AOL and Yahoo, two companies that have seen their peak, help Verizon get to where it wants to be?

After years of mostly negative coverage, I...

Vivian Wagner
LSQ Software Engineer Ishita Mandhan: Find Your Community
01/05/18 5:00 AM PT | TechNewsWorld | 840 Words

Ishita Mandhan is a software engineer at LSQ and program director for Girls in Tech . In this exclusive interview, Mandhan...

John P. Mello Jr.
New Lens Tech Can Shrink Cameras, VR and AR Gear
01/03/18 1:55 PM PT | TechNewsWorld | 655 Words

Scientists at Harvard University on Monday unveiled a metalens that has the potential to shrink the size of any device that...

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Of the following CES 2018 crowd pleasers, which do you consider the most important or desirable new tech?
Google Assistant -- voice-activated AI on displays everywhere
Helite's Hip'Air - a hip-protecting airbag belt for seniors
HTC Vive Pro - a VR headset with way better resolution and sound
Samsung's 'The Wall' - a modular TV with MicroLED for consumers
Sony's Aibo -- a lovable AI-powered robotic pet dog
Toyota's e-Palette -- a self-driving van for deliveries and more