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The Rise of Digital Ad Taxes Could Impact Online Marketplaces
October 20, 2021
For years, affiliate marketers, social media companies, online marketplace platforms, and search engines alike have enjoyed the seemingly ubiquitous tax-free landscape from their digital activities afforded to them by the United States' Internet Tax Freedom Act of 1998. However, that could all be changing soon.
Apple Unveils New Muscular MacBooks, Refreshes AirPods, Adds $5 Music Service
October 19, 2021
Two new processors were also unveiled by Apple. The M1 Pro supports up to a 10-core CPU and 16-core GPU, as well as up to 32 GB of unified memory. The M1 Max supports a 10-core CPU, up to 32-core GPU, and 64GB of unified memory. Apple claims that the new Macs can get up 21 hours of battery life.
Fixing Customer Service Will Require Better Tech
October 18, 2021
This is not good. A new report commissioned by Replicant tells a story of customers frustrated when service fails or is way too slow. That's not new -- and Replicant is not the only vendor to ring the alarm. For many years Oracle has reminded vendors that one bad service encounter is enough to make customers switch. But poor service seems to be a festering wound.
BlackBerry IVY and the Future of Electric Vehicles
October 18, 2021
BlackBerry's automotive initiatives are increasingly focused on electric vehicles that need help to reach their full potential. Last week the company highlighted the coming experience with EVs. I found the description compelling and worth covering here because it will make a massive difference. We'll close again with my product of the week, the new Huawei Watch 3.
Canonical Launches Ubuntu 21.10 With Few Surprises
October 14, 2021
Canonical has released Ubuntu 21.10, Impish Indri. The new version of its flagship OS has a heavy focus on cloud-native, AI/ML, and Ubuntu developers on Windows. This is not a major distro upgrade. Nonetheless, Ubuntu 21.10 does play catch up with the latest Wayland improvements and GNOME 40 -- finally.
Tile Product Line Refresh Heats Up Competition in Smart Tracker Market
October 13, 2021
Item tracker maker Tile refreshed its product line Tuesday and announced it will be introducing a new ultra-wideband product in 2022. "With a longer finding range, louder ring and voice-enabled finding through Amazon Alexa and Google Assistant, we're making it even easier for people to quickly find what they need," Tile CEO CJ Prober said in a statement.
NICE Platform Answers Call for Hyper-Personal CX Tools
October 12, 2021
When a complex need arises, customers expect to be connected to a well-prepared agent who can quickly resolve the situation. That fix must be applied in a way that leaves both the customer and agent feeling great about the outcome. Fortunately, the technologies now exist that allow contact centers to deliver superior service levels that scale on every channel, noted Chris Bauserman, vice president at NICE CXone.
Amazon Super Smart Fridge Is Reportedly in the Works
October 6, 2021
"Amazon has always played a role in the ecosystem of replenishment for appliances," noted Patrice Samuels, a senior analyst with Parks Associates. "The fact that it's building its own appliance now with replenish capabilities is going to impact this market and give them a competitive edge."
E-Commerce Bounce Rates Triggered by Shoppers' Expectations of Top-Notch CX
October 5, 2021
New research suggests that retailers may not be fully prepared to handle the expected increase in online shopping and risk considerable shopper bounce to their competitors. Nearly three-quarters of respondents to a survey of 1,500 consumers said their reason for "bouncing" off an e-commerce site results from difficulty finding the products they want.
Chip Shortages Likely To Linger Through 2022
October 5, 2021
"Companies are realizing that supply chain issues could cause problems, and so many companies shifted more from the just-in-time method of manufacturing to building up a lot of inventory," said IDC Research Director Phil Solis. "Everyone started ordering more chips than they needed which is a big part of the problem," he told TechNewsWorld.
Imagining the Future Smart City
October 4, 2021
At the Qualcomm Smart Cities Accelerate 2021 event last week they talked about the advantages that those living in a smart city would enjoy. Smart cities are coming, though I agree with Qualcomm that most will likely be done poorly and need to be redone due to the lack of city and state expertise in smart technology. Let's talk about smart cities. Then we'll close with the product of the week: a new household robot from Amazon.
The Challenge and Promise of Quantum Computing
September 30, 2021
Despite becoming increasingly viable, many people don't understand what quantum computing is, and how it differs from classical or binary computing. TechNewsWorld spoke with experts in the field of quantum computing to help explain; and get their assessment of how this emerging technology could eventually change the world.
Botify SEO Platform Helps Brands Navigate Organic Search Rankings
September 29, 2021
Botify is not a typical search engine optimization tool. It is a platform to fix a company's indexing issues that helps its customers' businesses rank better, get more traffic, and generate more revenue. Botify's technology turns organic search into an efficient, measurable, and sustainable channel for both traffic and revenue growth.
Microsoft Finally Has Truly Competitive Alternatives to Apple Products
September 27, 2021
Microsoft last week launched its new Surface line, and elements of it better target Apple's weaknesses than any prior effort. Let's talk about the new Surface PC product that best showcases how Microsoft can compete with Apple. We'll close with the product of the week, the Surface Duo 2, which has become a viable alternative to the iPhone.
Will Mistrust Jeopardize the Survival of Facebook?
September 20, 2021
Trust in sources that we depend on for business and personal decisions is critical. A platform that aggregates opinion and news should be held to the highest standard of trust and honesty. Last week we heard that Facebook's moderating system XCheck gives special privileges to some celebrities and politicians. This adds to a growing list of questionable activity by the social media giant that many people consider to be a monopoly.
Domotics Brings Home Sweet Home Automation
September 17, 2021
Smart home technology is quickly becoming more mainstream than niche. As people monitor and control so many aspects of their lives through apps and smart devices, they expect to do the same with their homes. TechNewsWorld spoke with experts in the field of domotics -- or information technology in the home -- to get their take on the growing popularity and the evolution of smart home technologies.
Lenovo Steps Forward With a Vision To Redefine Personal Computing
September 13, 2021
Last week at Lenovo Tech World 2021, the company announced a vision for a wearable solution that could not only transform how we work, but where we work. Let's talk about this new wave that Lenovo is driving. Then we'll close with my product of the week, the new ThinkReality A3 Smart Glasses.
The Esports Evolution: Out of the Basement, Into Arenas
September 10, 2021
Esports has grown into a major industry that shows no signs of slowing momentum. Indeed, the esports ecosystem is on pace this year to surpass $1 billion in revenue for the first time. We spoke with several esports aficionados to hear what they had to say about the evolution of esports, what's driving its popularity, and what to expect from this burgeoning industry going forward.
E-Learning Platforms: The New Academy for Business Training and Education
September 7, 2021
Organizations are taking advantage of online learning platforms to provide fast and cost-effective knowledge transfer, to and from anywhere in the world. We spoke with several experts in the field of learning management systems to get a sense for what's happening with e-learning in the business sphere, and where it'll be trending from here.
Kuo Predicts 'iPhone 13' Will Support Satellite Calls and Texting
August 31, 2021
The next generation of iPhones expected to be launched in September will include support for satellite communication, according to numerous news reports based on a research note released by insightful Apple analyst Ming-Chi Kuo. He predicted in the note that Apple will include hardware in the iPhone 13 that allows the mobile to connect to low-earth-orbit satellites.
Tech Weapons We Need To Combat Global Warming
August 30, 2021
What if we applied the military's capacity to build weapons to develop ways to save people from natural disasters? Let's talk about some of the inventions that could be used to make us all safer, and switch our focus from harming to helping. We'll close with the product of the week, arguably the coolest Tesla-like electric-powered hydrofoil boat that's trying to transition boating away from fossil fuels.
Unsupported IoT Devices Are Cyber-Trouble Waiting To Happen
August 27, 2021
Imagine finding out that your neighbor's identity was stolen and their life savings cleaned out by criminals who entered through their 'smart' washing machine. Ridiculous, you say? Well, have you checked your home Wi-Fi network lately? You might have several connected household gadgets and other devices tethered wirelessly through a misconfigured router with no firewall settings.
30 Years Later, the Trajectory of Linux Is Star Bound
August 25, 2021
Today the Linux community is estimated to be 86 million users strong. It has become the backbone of large enterprises and is installed in government systems and embedded in devices worldwide. As people around the world celebrate and discuss 30 years of Linux, the focus, rightly so, is on supercomputers, Martian helicopters and many other developer-centric initiatives, noted GigaOm analyst Chris Grundemann.
The Irony of Facebook's VR Collaboration Debacle
August 23, 2021
Facebook is misclassified as a social media company. If it wasn't, bringing out a VR product like Horizon Workrooms, reviews of which have not been kind, would have been better received. Collaboration is a social process where people get together to collectively solve problems. But Facebook sucks at social.
The Endless Possibilities of Robotic Process Automation
August 20, 2021
With more amounts of data to manage, organize, and make sense of, robotic processes are becoming increasingly valuable to businesses seeking to save time and be more efficient. Not everything needs to be done by a human, especially when the tasks are repeated and predictable. It's here that RPA comes into play and has become an important component to businesses operations and serving customers.
Tesla Autopilot Probe Opened by US Highway Safety Agency
August 17, 2021
The probe, to be conducted by the NHTSA's Office of Defects Investigation, will evaluate the Autopilot systems in Tesla Models Y, X, S, and 3, for the years 2014 through 2021. Technologies and methods used to monitor, assist, and enforce a driver's engagement with driving during Autopilot operation will be under scrutiny by the investigators.
Autonomous Driving's Missing Link
August 16, 2021
Autonomous driving now forms the core of most of the efforts to create autonomous robotics. However, up until now there's been one rarely talked about but critical problem that remains unsolved: What do we do with those things that will share the roads with these self-driving cars and trucks that are not autonomous?
Think Tank Calls for Policymakers To Grow AI, Not Choke It
August 10, 2021
Policymakers should be fostering the use of artificial intelligence in making workforce decisions, not inhibiting it, according to the Center for Data Innovation. In a report released Monday, the global think tank called on governments to encourage AI adoption and establish guardrails to limit harms.
The Metaverse Comes to Life
August 9, 2021
Much of what you are going to see at Siggraph this week has to do with creating the Metaverse, which is conceptually very similar to the artificial world that the movie "The Matrix" showcased. This technology will not only have a massive impact on lower-cost and far better movie graphics, but also our ability to translate what is in our imaginations to real-world events.
The Edge Ecosystem Puts Computing Where It Counts
August 5, 2021
Even as operations as diverse as factories and hospitals are moving at least portions of their daily computational processes out of the centralized cloud and into various edges, edge computing for many people remains a mysterious concept. To provide some clarity and insight, we spoke with several experts to detail what edge computing is, why it's needed, and where it's going.
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