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Denis Pombriant
Zuora Takes It to the Big House
04/17/18 11:00 AM PT | CRM Buyer | 710 Words

... now you're likely familiar with the rough outlines of the story. After nearly a decade of company building, Zuora last week went public, valuing itself on the open market at roughly US$2 billion after gaining 43 percent on its first day of...

Jeffrey M. Kaplan
Salesforce's Latest Big Gamble: APIs
03/25/18 6:00 AM PT | E-Commerce Times | 697 Words

... who has attempted to adopt Salesforce cloud solutions in an enterprise environment knows that it may not be as easy as expected because of the additional effort typically required to integrate various data sources. This is a common problem that has plagued...

John K. Higgins
FTC Signals Tougher Stance on Mobile Privacy Protection
03/29/18 7:00 AM PT | E-Commerce Times | 1163 Words

"Consumers use their mobile devices for a wide range of activities and want to have confidence that when they use them they will be secure," said Tom Pahl, acting director of the commission's Bureau of Consumer Protection.

"Our report found, however,...

John P. Mello Jr.
Standards Milestone Could Mark Beginning of End for Passwords
04/11/18 10:59 AM PT | TechNewsWorld | 744 Words

... Web standards milestone announced Tuesday could point to the end of the road for pesky passwords. The new standard, WebAuthn, has won near-final approval from the World Wide Web Consortium , which establishes Web standards.

WebAuthn defines a standard Application Program...

Richard Adhikari
Smart Homes: The Power, the Pleasure and the Pain
03/28/18 5:00 AM PT | TechNewsWorld | 811 Words

... seen the ad: A family is vacationing out of town and the parents suddenly wonder if the house is locked up properly. They use their smartphone to remotely activate the smart locks and security system. Or this one: Someone rings the doorbell...

Richard Adhikari
Facebook Declares Open Season on Russian Trolls
04/05/18 11:02 AM PT | E-Commerce Times | 655 Words

... has taken down more than 270 pages and accounts operated by the Internet Research Agency, a Russian troll farm, CEO Mark Zuckerberg announced Tuesday. IRA trolls and ads were involved in Russia's attempts to interfere with the 2016 United States presidential elections,...

Pam Baker
How to Safeguard Your Firm's Online Reputation
03/28/18 7:00 AM PT | E-Commerce Times | 1271 Words

That doesn't mean you are helpless as a victim of false accusations, ratings, or wrongful attacks on your company's character, however. Following are some things you can do to manage your company's reputation when things go awry despite your best efforts.

The...

Jeffrey M. Kaplan
To Win in the New Delivery Economy, Go to the Cloud
02/12/18 3:10 PM PT | E-Commerce Times | 861 Words

These rising demands have been fueling the growth of a new generation of cloud-based, Software as a Service solutions to provide end-to-end product delivery and fulfillment capabilities more cost-effectively. They also have been forcing nearly all software vendors in this market to expand...

Chris Bucholtz
The Top 20 CRM Blogs of 2017: Countdown, Part 1
01/22/18 2:58 PM PT | CRM Buyer | 2374 Words

... very interesting is happening in the world of CRM blogs: CRM is becoming less and less of a subject. Oh, it's in there -- it's just being elbowed to the back of the stage by a whole host of other related disciplines...

John P. Mello Jr.
NICE Alliance Aims to Get Smart Cameras to Play Well Together
03/06/18 3:17 PM PT | TechNewsWorld | 714 Words

The NICE Alliance, unveiled Monday, aims to create a new smart camera ecosystem, along the lines of the mobile ecosystems that have become so familiar. The "NICE" acronym stands for "Network of Intelligent Camera Ecosystem." The idea is to create a shared set...

Richard Adhikari
3 Cybersecurity Threats SMB Etailers Should Not Ignore
02/16/18 12:23 PM PT | E-Commerce Times | 878 Words

... small e-commerce website operators may think their relative obscurity offers protection, but the fact is that SMBs are especially vulnerable to cyberattacks and malware. "Very often small businesses don't feel vulnerable to cyberthreats because they assume cybercriminals prefer to launch attacks on large companies," said Stephanie Weagle, VP of ...

Jack M. Germain
Skype Comes to Linux in a Snap
02/02/18 1:17 PM PT | LinuxInsider | 741 Words

Canonical on Thursday announced the availability of Skype as a Snap file, the universal Linux app packaging format. The release means that Skype can deliver its communication service to a wider range of Linux users, not just those who run Canonical's Ubuntu Linux...

David Jones
Amazon Buys Ring to Make Homes, Deliveries More Secure
03/02/18 1:08 PM PT | E-Commerce Times | 614 Words

The Ring acquisition is Amazon's latest step to secure deliveries to homes and businesses through the use of smart tech.

Amazon last fall launched Amazon Key, a service to allow indoor package delivery to customers who are not at home. It...

Denis Pombriant
To Fix Healthcare, Fix IT First
03/01/18 3:07 PM PT | CRM Buyer | 816 Words

... spend a great deal of time and effort trying to make healthcare more affordable and to ensure better outcomes. Too often, the upshot is to reduce all problems and challenges to a singularity in search of a silver bullet. It never works,...

David Jones
AT&T Raises Eyebrows With Call for Internet Bill of Rights
01/25/18 3:20 PM PT | E-Commerce Times | 695 Words

... an open letter and a series of full-page ads in major newspapers, AT&T CEO Randall Stephenson on Wednesday urged Congress to enact an Internet Bill of Rights and to bring the Net neutrality debate to an end. Although AT&T supported the Federal...

Edward Block, Peter Vogel & Eric Levy
German Court's Privacy Ruling Against Facebook Will Have Far-Reaching Effects
03/14/18 3:49 PM PT | E-Commerce Times | 818 Words

... has millions of users in the European Union, and a German court recently ruled against the company in a case involving its Privacy Policy. Few ever read privacy policies except judges, who must examine them when challenges arise. The new EU General...

Jack M. Germain
Open Source Software Turns 20-Something
02/03/18 11:00 AM PT | LinuxInsider | 1724 Words

... marks the 20th Anniversary of open source, sort of. Open source led to a new software development and distribution model that offered an alternative to proprietary software. No single event takes the prize for starting the technology revolution. However, Feb. 3, 1998,...

Denis Pombriant
Trending in CRM
02/14/18 11:46 AM PT | CRM Buyer | 736 Words

If so, a decent amount of cash might find its way into various CRM company coffers. But which ones? At this point in the cycle, the CRM market is especially robust, and that can be a happy problem of too much. Businesses are...

David Jones
SpaceChain, Arch Aim to Archive Human Knowledge in Space
03/13/18 2:35 PM PT | LinuxInsider | 610 Words

SpaceChain on Monday announced that it has entered a partnership with the Arch Mission Foundation to use open source technology to launch an ambitious project involving the storage of large data sets in spacecraft and on other planets. Arch Mission will load large...

David Jones
Are Smart TV Designs Taking Home Security for Granted?
02/15/18 10:54 AM PT | TechNewsWorld | 933 Words

... of smart TVs from Samsung and some streaming devices from Roku recently were found to be vulnerable to cyberattacks, allowing intruders to take control and remotely change channels and volume settings, among other things, according to Consumer Reports research. Vulnerabilities were discovered...

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Why is Facebook taking so much more heat about data privacy than Google?
Google actually manages personal data more responsibly.
It's Facebook's turn now -- Google is next.
Google's data collection and sharing activities are less obvious.
Facebook is a scapegoat for the entire tech industry.
Google is more powerful than Facebook.