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John P. Mello Jr.
Aussies Mull State-Run Alternative to Facebook, Google
10/20/20 4:00 AM PT | TechNewsWorld | 1146 Words

... warning by Facebook and Google that they may have to curb service to Australia if a controversial law takes effect this year has the Aussies reviewing their options, including setting up a publicly-funded social network. The idea of setting of a publicly-funded...

Richard Adhikari
Whom Can We Trust to Safeguard Healthcare Data?
10/20/20 12:06 PM PT | TechNewsWorld | 1832 Words

Big Tech in Healthcare
Google, Microsoft and Apple have all entered the healthcare field, while Facebook has announced plans to do so.

Google's efforts include the Google Cloud for healthcare and life sciences ; signing a 10-year strategic partnership...

John P. Mello Jr.
DoJ to Google: Try This Antitrust Suit on for Size
10/21/20 4:00 AM PT | TechNewsWorld | 1120 Words

Many of the world's most popular apps aren't preloaded, he wrote, such as Spotify, Instagram, Snapchat, Amazon and Facebook.

"We understand that with our success comes scrutiny, but we stand by our position," he asserted. "American antitrust law is designed to...

Richard Adhikari
The Big Tech Regulation Rigamarole
10/15/20 5:00 AM PT | TechNewsWorld | 1657 Words

... of three of the five "Big Tech" firms -- Facebook, Twitter, and Google's parent company Alphabet -- are expected to testify Oct. 28 at a Senate hearing on their control over hate speech and misinformation. The Big Tech companies, which also...

John P. Mello Jr.
Apple, Microsoft, Facebook Rumble Over Game Streaming Apps
08/11/20 5:00 AM PT | TechNewsWorld | 1144 Words

... "Walled Garden" was built to protect consumers from malicious applications, but it can also protect the company from competition, as Microsoft and Facebook discovered recently. Late last week, Apple refused to allow Microsoft to offer its xCloud streaming gaming app for iOS...

Rob Enderle
Anatomy of Failure: Why It's Problematic That Zuckerberg Is the Least Trusted Big Tech CEO
08/10/20 4:00 AM PT | TechNewsWorld | 1628 Words

I'll skip over the prominent political examples and jump right into social media and drill down to focus on Facebook. Last week we ran a survey asking people which of the CEOs that were questioned by Congress last month is the most...

Rob Enderle
Congress vs. Big Tech: Breaking Up Is Hard (and Stupid) to Do
08/03/20 4:00 AM PT | TechNewsWorld | 1407 Words

... a lot of you, last week I watched the congressional testimony from the CEOs of Amazon, Apple, Facebook and Google -- and there were a lot of apparent things that were problematic. One is that there are folks in Congress that likely...

Richard Adhikari
Google's E-Commerce Push to Fill the 'Messy Middle'
07/31/20 4:00 AM PT | E-Commerce Times | 1277 Words

Search ads -- a mainstay of Google's revenues in the United States -- are trending lower; but Amazon's and Facebook's digital ad revenues will grow, according to a recent forecast by eMarketer .

This may have driven Google to accelerate its...

John P. Mello Jr.
TikTok Enlists Oracle to Evade Trump's Executive Order
09/14/20 4:24 PM PT | E-Commerce Times | 1102 Words

Oracle will be part of the "fun tech" conversations, he continued, part of FAANG -- which will now need to change its name -- Facebook, Amazon, Alibaba, Netflix and Google .

"More challenging for that group than finding a new...

John P. Mello Jr.
Google's New Phone App Feature ID's Legit Business Calls
09/09/20 4:14 AM PT | TechNewsWorld | 1034 Words

Google on Tuesday took a step toward controlling spam voice calls on Android devices with a new addition to its phone...

Rob Enderle
Applying AI to Bring a 'Better You' to Video Meetings
09/07/20 5:00 AM PT | TechNewsWorld | 1644 Words

This problem isn't an easy fix because, thanks to streaming, folks aren't watching TV commercials as much as they used to, and Google and Facebook have made marketing and advertising far more difficult in terms of large-scale awareness. Although they have made...

Vivian Wagner
In-Store Commerce Kicked to the Curb
08/13/20 4:00 AM PT | E-Commerce Times | 995 Words

"It's important for businesses to automate their curbside experience on a mobile-native channel that customers already use, like SMS, iMessage, Facebook Messenger, or WhatsApp," explained Starr.

"From these messaging apps, customers can initiate fulfillment conversations upon arrival by simply scanning a...

Jack M. Germain
Automated CX Strategies to Revitalize Customer Relations
08/11/20 4:30 AM PT | CRM Buyer | 1530 Words

For example, Whole30 saw a 10 percent increase in revenue by personalizing its Facebook messages based on customer behavior, VandeBoom noted.

A third method is using predictive content to recommend the right product at the right time. This lets customers easily add...

Kas Andz
10 Types of Social Proof and What Makes Them Effective
08/03/20 4:00 AM PT | E-Commerce Times | 1463 Words

Celebrities, experts, users, communities, friends, and other clouts are prevalent on Facebook, Twitter, Instagram, Reddit, and other social platforms.

If you have a business, you should engage in social media to gain more leads and conversions.

People believe...

Laura DiDio
Beyond the Blame Game: Can Facebook Be Fixed?
05/26/12 5:00 AM PT | E-Commerce Times | 1500 Words

... honeymoon is over for Facebook and Mark Zuckerberg. In fact, it ended before it began. Facebook's long-awaited and much-hyped IPO is just over a week old, and the blame game is on as the company has lost 16 percent of its value...

Richard Adhikari
Facebook Shops Seeks to Cash In on Online Bonanza
05/21/20 11:48 AM PT | E-Commerce Times | 988 Words

... on Tuesday announced Facebook Shops, which will let small businesses set up a single online store accessible from both Instagram and Facebook. Businesses can choose products they want to feature and customize the look and feel of their online shop.


Thibaud Clement
For Brands the Future Is Facebook
06/07/19 8:48 AM PT | E-Commerce Times | 1609 Words

So, that's why I believe that the future is private." While this vision includes Facebook's much-anticipated answers to users' concerns in terms of privacy (which are beyond the scope of this article), it also raises new questions for brands and businesses relying...

Peter Suciu
Dodging Facebook's 'Like' Trap for Small Businesses
06/07/19 5:00 AM PT | TechNewsWorld | 2205 Words

... complaints about user privacy and the sharing of personal data, Facebook remains the de facto powerhouse in the world of social media . It may have started out as a place to connect with friends, but with 2.23 billion users worldwide it...

Richard Adhikari
Zuckerberg's Take on Facebook's History Raises Eyebrows
02/06/19 11:25 AM PT | E-Commerce Times | 988 Words

... a post musing about Facebook's 15 years of existence, CEO Mark Zuckerberg positioned the platform as a David confronting a Goliath composed of hierarchical institutions. Facebook gives the masses a voice, he wrote. It brings communities together and provides businesses with...

John P. Mello Jr.
Apple Banishes Facebook Data Reaper From iPhones
01/31/19 9:12 AM PT | TechNewsWorld | 1029 Words

... on Tuesday blocked a Facebook app that paid users for total access to all network data passing through their mobile phones. The controversy over use of the Facebook Research app first was reported by TechCrunch, which revealed that Facebook was paying users...

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