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Vivian Wagner
5 Steps to a Painless Checkout Process
03/21/18 10:53 AM PT | E-Commerce Times | 731 Words

Checking out is the heart and soul of the e-commerce experience. When it goes well, you've got happy customers who are...

Vivian Wagner
5 Podcast Pluses for E-Commerce SMBs
02/28/18 12:20 PM PT | E-Commerce Times | 673 Words

Podcasting is one of the hottest media trends in the last several years. Almost everyone, it seems, has a podcast these...

Vivian Wagner
FutureProof Retail President Di Di Chan: Combine Your Strengths
02/27/18 12:09 PM PT | TechNewsWorld | 1037 Words

Di Di Chan is cofounder and president of FutureProof Retail . In this exclusive interview, Chan talks about time, trust, and...

Vivian Wagner
NYC Data Science Academy CTO Vivian Zhang: Do the Difficult Things First
01/26/18 1:42 PM PT | TechNewsWorld | 790 Words

Vivian Zhang, Chief Data Scientist
NYC Data Science Academy

TechNewsWorld: What is the mission of the NYC Data Science Academy, and why is it an important institution?

Vivian Zhang: We teach data scientists. We train companies and their employees, since...

Vivian Wagner
Five9 President Dan Burkland: Leveraging Tech for Great Customer Experiences
02/07/18 4:18 PM PT | CRM Buyer | 939 Words

Dan Burkland is president of Five9 . In this exclusive interview, Burkland talks about using the latest cloud-based contact center technologies...

Vivian Wagner
3 Reasons Your E-Commerce Biz Should Have a Blog
02/05/18 2:10 PM PT | E-Commerce Times | 819 Words

Blogging might seem a difficult task to many e-commerce retailers, but the effort you put into it likely will pay off....

Vivian Wagner
HighGround CEO Andee Harris: Find Your People
02/02/18 5:00 AM PT | TechNewsWorld | 776 Words

Andee Harris is the CEO of HighGround . In this exclusive interview, Harris discusses the ins and outs of human capital...

Vivian Wagner
Namogoo CEO Chemi Katz: Malware Can Ruin the Customer Journey
01/12/18 1:59 PM PT | CRM Buyer | 831 Words

Chemi Katz is CEO of Namogoo . In this exclusive interview, Katz discusses the threat of online customer journey hijacking and...

Vivian Wagner
7 Tips for Powerful Product Photos
01/09/18 3:53 PM PT | E-Commerce Times | 1118 Words

Product photos are a vital part of e-commerce . Because they provide the central connection between customers and products, photos can...

Vivian Wagner
LSQ Software Engineer Ishita Mandhan: Find Your Community
01/05/18 5:00 AM PT | TechNewsWorld | 840 Words

Ishita Mandhan is a software engineer at LSQ and program director for Girls in Tech . In this exclusive interview, Mandhan...

Vivian Wagner
Globant CTO Diego Tartara: Building Trust Moment by Moment
12/29/17 5:00 AM PT | CRM Buyer | 795 Words

Diego Tartara is CTO Latin America at Globant . In this exclusive interview, Tartara lays out a road map for companies...

Vivian Wagner
3 Ways to Buff Up Your Website and Do More Business
12/04/17 3:31 PM PT | E-Commerce Times | 789 Words

Let's face it: Your website is central to your e-commerce business. There's no way around that. Upgrading your website is one...

Vivian Wagner
Content Analytics' VP Kenji Gjovig: There's Chum in the E-Commerce Waters
11/15/17 3:12 PM PT | CRM Buyer | 887 Words

Kenji Gjovig is VP of partnerships and business development at Content Analytics . In this exclusive interview, Gjovig offers his insights...

Vivian Wagner
5 Innovative Ways to Inspire Customer Loyalty
11/06/17 2:41 PM PT | CRM Buyer | 1040 Words

Getting customers -- and keeping them -- is the name of the game in e-commerce . "The e-commerce market is crowded...

Vivian Wagner
7 Tips for Highly Effective Content Marketing
10/23/17 1:35 PM PT | E-Commerce Times | 1164 Words

Content is king, and nowhere is that more true than in content marketing. Content marketing, which bridges the divide between marketing...

Vivian Wagner
Helpshift VP Tushar Makhija: Not All Customers Will Help You Make Money
10/17/17 2:21 PM PT | CRM Buyer | 798 Words

Tushar Makhija is vice president of revenue at Helpshift . In this exclusive interview, Makhija underscores the importance of establishing effective...

Vivian Wagner
LogicHub CPO Monica Jain: Focus on Results
10/11/17 5:00 AM PT | TechNewsWorld | 799 Words

Monica Jain is the chief product officer and cofounder of LogicHub . In this exclusive interview, Jain shares her insights on...

Vivian Wagner
3 Timely E-Commerce Shipping Tips
10/04/17 3:55 PM PT | E-Commerce Times | 652 Words

Shipping has become a key part of success in the online shopping revolution. Amazon has raised consumer expectations dramatically when it...

Vivian Wagner
5 Ways to Use Snapchat to Target Millennials
09/18/17 3:20 PM PT | E-Commerce Times | 718 Words

Once just a hangout for teenagers, Snapchat has matured into an engaging and effective social media platform. If you're trying to...

Vivian Wagner
5 Ways to Give E-Commerce Shopping That Personal Touch
09/05/17 2:13 PM PT | E-Commerce Times | 872 Words

Shopping online can feel a bit impersonal. It's all about looking at screens and filling virtual carts, and not so much...

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How do you feel about accidents that occur when self-driving vehicles are being tested?
Self-driving vehicles should be banned -- one death is one too many.
Autonomous vehicles could save thousands of lives -- the tests should continue.
Companies with bad safety records should have to stop testing.
Accidents happen -- we should investigate and learn from them.
The tests are pointless -- most people will never trust software and sensors.
Most injuries and fatalities in self-driving auto tests are due to human error.