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Jeffrey M. Kaplan
Reshaping the Software and Services Marketplace
06/11/18 8:36 AM PT | E-Commerce Times | 849 Words

In the old information technology world, systems integration and consulting companies flourished, helping enterprises of all sizes across nearly every industry...

Jeffrey M. Kaplan
Salesforce's Latest Big Gamble: APIs
03/25/18 6:00 AM PT | E-Commerce Times | 697 Words

Anyone who has attempted to adopt Salesforce cloud solutions in an enterprise environment knows that it may not be as easy...

Jeffrey M. Kaplan
To Win in the New Delivery Economy, Go to the Cloud
02/12/18 3:10 PM PT | E-Commerce Times | 861 Words

As Amazon sets consumer expectations for rapid delivery to the home, companies in nearly every industry have been recognizing that they...

Jeffrey M. Kaplan
Cloud Training to Boost Competitive Advantage Strategies
01/11/18 3:24 PM PT | E-Commerce Times | 1038 Words

One of the biggest challenges facing organizations of all sizes trying to move to the cloud is finding and retaining the...

Jeffrey M. Kaplan
Driving Digital Transformation by Making Citizen Developers Heroes
11/10/17 1:09 PM PT | E-Commerce Times | 967 Words

My Oh My
This shift was clearly on display at this year's Dreamforce conference, Salesforce's annual lovefest in San Francisco. Salesforce has taken a two-pronged approach to accelerating the digital transformation process and bolstering its sales growth to continue to...

Jeffrey M. Kaplan
Salesforce Reshuffles SaaS, PaaS in Internet of Things and AI
10/13/17 12:18 PM PT | E-Commerce Times | 856 Words

It can be a full-time job trying to keep up with Salesforce's newest cloud offerings and messaging. However, it is always...

Jeffrey M. Kaplan
Is SaaS Slipping Into the Legacy App Abyss?
07/07/17 11:09 AM PT | E-Commerce Times | 750 Words

Everywhere you look, organizations are shifting their software acquisition preferences and policies away from traditional, on-premises legacy applications to a new...

Jeffrey M. Kaplan
Seeding the Next Generation of Consultancies
06/06/17 1:02 PM PT | E-Commerce Times | 624 Words

Although the potential business benefits that can be derived from AI, ML and automation are obvious, attaining these benefits requires highly specialized skills that most organizations currently lack.

Salesforce sees the demand for this unique set of consulting skills rising and has...

Jeffrey M. Kaplan
Reinventing Online Marketplaces in the Cloud
05/05/17 9:54 AM PT | E-Commerce Times | 552 Words

One of the cornerstones of a successful software business has been to build as big a partner ecosystem as possible. In...

Jeffrey M. Kaplan
Next Downturn Could Have Silver Lining for IoT
04/07/17 5:00 AM PT | E-Commerce Times | 656 Words

Although nearly every research study and industry survey suggests the Internet of Things market is growing rapidly, plenty of companies are...

Jeffrey M. Kaplan
What Do the Academy Awards, AWS and AI Have in Common?
03/10/17 8:38 AM PT | E-Commerce Times | 774 Words

Now, plenty of people are lamenting that the accelerated pace of AI, ML and automated system deployment is calling into question what roles will be left for mere mortals.

What's a Human to Do?
The question about the proper...

Jeffrey M. Kaplan
Is Salesforce Getting Serious About the Back Office?
02/08/17 12:58 PM PT | E-Commerce Times | 788 Words

Even as Salesforce aggressively seeks to consolidate its position as the leader of cloud-based front-office applications via a series of acquisitions,...

Jeffrey M. Kaplan
The Crystallization of Salesforce's IoT Strategy
01/12/17 9:45 AM PT | E-Commerce Times | 691 Words

While the general public's fascination with technology largely has been focused on the latest connected products unveiled at the recent CES...

Jeffrey M. Kaplan
How Amazon Could Reshape More Industries in 2017
12/07/16 5:00 AM PT | E-Commerce Times | 737 Words

By my count, AWS made approximately 30 new product announcements at the event. There probably were two or three times as many partner announcements surrounding the conference.

The new offerings were aimed not only at fortifying AWS' existing capabilities, but also at...

David Jones
AWS Announces AI, Hybrid Cloud Innovations
12/03/16 10:35 AM PT | E-Commerce Times | 688 Words

"AWS has always been the innovation leader in the IaaS market," noted Jeffrey Kaplan, managing director of ThinkStrategies .

It "has put considerable pressure on its competitors by also providing the best prices and ease of use for its service," he...

Jeffrey M. Kaplan
Coping With Software Licensing Challenges in the Cloud
11/15/16 1:01 PM PT | E-Commerce Times | 505 Words

Show Me the IoT Money
Those challenges also have had a detrimental impact on the ISVs' ability to monetize their software solutions. More than half of the survey respondents (54 percent) reported they had lost revenue due to licensing issues.

Jeffrey M. Kaplan
Rethinking Business Process Reengineering in the Cloud
10/12/16 7:00 AM PT | E-Commerce Times | 764 Words

Nearly 25 years ago, Michael Hammer and James Champy coauthored one of the most influential business books of the period, Reengineering...

Jeffrey M. Kaplan
Deconstructing the Software Business
09/09/16 10:19 AM PT | E-Commerce Times | 812 Words

The disruption of the IT and software industry by the rapid rise of cloud and Software as a Service continues to...

Jeffrey M. Kaplan
The Maturation of the Cloud ERP Market
08/05/16 10:01 AM PT | E-Commerce Times | 524 Words

Oracle's acquisition of NetSuite is a clear indication that the rapid adoption of cloud alternatives to traditional on-premises applications is...

Jeffrey M. Kaplan
Leveraging IoT to Redefine Your Business
07/08/16 8:48 AM PT | E-Commerce Times | 650 Words

While most businesses are focusing their efforts to capitalize on the Internet of Things in areas that will generate immediate cost-savings...

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