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Jeffrey M. Kaplan
To Win in the New Delivery Economy, Go to the Cloud
02/12/18 3:10 PM PT | E-Commerce Times | 861 Words

As Amazon sets consumer expectations for rapid delivery to the home, companies in nearly every industry have been recognizing that they...

Jeffrey M. Kaplan
Cloud Training to Boost Competitive Advantage Strategies
01/11/18 3:24 PM PT | E-Commerce Times | 1038 Words

One of the biggest challenges facing organizations of all sizes trying to move to the cloud is finding and retaining the...

Jeffrey M. Kaplan
Driving Digital Transformation by Making Citizen Developers Heroes
11/10/17 1:09 PM PT | E-Commerce Times | 967 Words

My Oh My
This shift was clearly on display at this year's Dreamforce conference, Salesforce's annual lovefest in San Francisco. Salesforce has taken a two-pronged approach to accelerating the digital transformation process and bolstering its sales growth to continue to...

Jeffrey M. Kaplan
Salesforce Reshuffles SaaS, PaaS in Internet of Things and AI
10/13/17 12:18 PM PT | E-Commerce Times | 856 Words

It can be a full-time job trying to keep up with Salesforce's newest cloud offerings and messaging. However, it is always...

Jeffrey M. Kaplan
Seeding the Next Generation of Consultancies
06/06/17 1:02 PM PT | E-Commerce Times | 624 Words

Although the potential business benefits that can be derived from AI, ML and automation are obvious, attaining these benefits requires highly specialized skills that most organizations currently lack.

Salesforce sees the demand for this unique set of consulting skills rising and has...

Jeffrey M. Kaplan
Reinventing Online Marketplaces in the Cloud
05/05/17 9:54 AM PT | E-Commerce Times | 552 Words

One of the cornerstones of a successful software business has been to build as big a partner ecosystem as possible. In...

Jeffrey M. Kaplan
What Do the Academy Awards, AWS and AI Have in Common?
03/10/17 8:38 AM PT | E-Commerce Times | 774 Words

Now, plenty of people are lamenting that the accelerated pace of AI, ML and automated system deployment is calling into question what roles will be left for mere mortals.

What's a Human to Do?
The question about the proper...

Jeffrey M. Kaplan
Is Salesforce Getting Serious About the Back Office?
02/08/17 12:58 PM PT | E-Commerce Times | 788 Words

Even as Salesforce aggressively seeks to consolidate its position as the leader of cloud-based front-office applications via a series of acquisitions,...

Jeffrey M. Kaplan
The Crystallization of Salesforce's IoT Strategy
01/12/17 9:45 AM PT | E-Commerce Times | 691 Words

While the general public's fascination with technology largely has been focused on the latest connected products unveiled at the recent CES...

Jeffrey M. Kaplan
How Amazon Could Reshape More Industries in 2017
12/07/16 5:00 AM PT | E-Commerce Times | 737 Words

By my count, AWS made approximately 30 new product announcements at the event. There probably were two or three times as many partner announcements surrounding the conference.

The new offerings were aimed not only at fortifying AWS' existing capabilities, but also at...

Jeffrey M. Kaplan
Coping With Software Licensing Challenges in the Cloud
11/15/16 1:01 PM PT | E-Commerce Times | 505 Words

Show Me the IoT Money
Those challenges also have had a detrimental impact on the ISVs' ability to monetize their software solutions. More than half of the survey respondents (54 percent) reported they had lost revenue due to licensing issues.

Jeffrey M. Kaplan
Rethinking Business Process Reengineering in the Cloud
10/12/16 7:00 AM PT | E-Commerce Times | 764 Words

Nearly 25 years ago, Michael Hammer and James Champy coauthored one of the most influential business books of the period, Reengineering...

Jeffrey M. Kaplan
Deconstructing the Software Business
09/09/16 10:19 AM PT | E-Commerce Times | 812 Words

The disruption of the IT and software industry by the rapid rise of cloud and Software as a Service continues to...

Jeffrey M. Kaplan
The Maturation of the Cloud ERP Market
08/05/16 10:01 AM PT | E-Commerce Times | 524 Words

Oracle's acquisition of NetSuite is a clear indication that the rapid adoption of cloud alternatives to traditional on-premises applications is...

Jeffrey M. Kaplan
Leveraging IoT to Redefine Your Business
07/08/16 8:48 AM PT | E-Commerce Times | 650 Words

While most businesses are focusing their efforts to capitalize on the Internet of Things in areas that will generate immediate cost-savings...

Jeffrey M. Kaplan
Redefining the Vendor-Customer Relationship in the IoT
06/17/16 5:00 AM PT | E-Commerce Times | 555 Words

The advent of a brave new world of connected products and services in the Internet of Things is forcing organizations of...

Jeffrey M. Kaplan
The Emergence of Managed IoT Services
05/13/16 10:32 AM PT | E-Commerce Times | 566 Words

With every market forecast predicting rapid growth of the overall Internet of Things , industry and investor focus shifts to specific...

Jeffrey M. Kaplan
Disrupting Software Development in an On-Demand World
04/08/16 11:06 AM PT | E-Commerce Times | 639 Words

The idea that software is eating the world has become a generally accepted dictum since Marc Andreessen penned his milestone op-ed...

Jeffrey M. Kaplan
Mainstream Industries Form IoT Vanguard
03/09/16 7:00 AM PT | E-Commerce Times | 620 Words

Aria has seen a significant rise in the number of industrial companies seeking help to implement pricing and billing systems to track and monetize transactions and data flows generated by IoT networks, Brendan told me. The company just received an additional...

Jeffrey M. Kaplan
The Internet of Things' Big Software Challenge
02/09/16 5:00 AM PT | E-Commerce Times | 487 Words

More than half of major new business processes and systems will incorporate some element of the Internet of Things by 2020,...

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