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Erika Morphy
American Airlines Veers Out of Orbitz
08/28/14 3:39 PM PT | E-Commerce Times | 691 Words

American Airlines this week withdrew its flight content from Orbitz Worldwide's websites, which include Orbitz.com, ebookers.com and CheapTickets.com. The companies are...

Erika Morphy
Salesforce.com Engulfs Communities in Community Cloud
08/27/14 12:39 PM PT | CRM Buyer | 711 Words

Salesforce.com on Wednesday announced the debut of the Salesforce1 Community Cloud. The product is launching as a new division for Salesforce.com,...

Erika Morphy
Qvidian Upgrades Help Sales Pros Pick Up the Pace
08/25/14 7:26 PM PT | CRM Buyer | 579 Words

Qvidian has updated its Sales Playbooks & Analytics platform with features that help reps do a better job of gleaning...

Erika Morphy
Amazon Pulls a Twitch on Google
08/25/14 4:34 PM PT | E-Commerce Times | 603 Words

Amazon on Monday announced an agreement to acquire Twitch Interactive, a real-time video platform for gamers. Prior to the disclosure, rumors...

Erika Morphy
Nextdoor Offers Digital Path to Neighborliness
08/25/14 12:14 PM PT | TechNewsWorld | 764 Words

A mother in Walnut Creek, California, recently placed an expensive order for baby formula and diapers that never arrived. Subsequent investigation...

Erika Morphy
Salesforce Stock Climbs on Great Expectations
08/22/14 1:13 PM PT | CRM Buyer | 597 Words

Salesforce.com on Thursday reported a second-quarter loss of about 10 US cents per share -- but hey, who's counting? Not investors,...

Erika Morphy
It's Time Companies Put Mobile First
08/21/14 7:13 PM PT | CRM Buyer | 565 Words

A growing number of consumers are becoming mobile-first or even mobile-only, so why not businesses? Granted, it is hard to image...

Erika Morphy
Ballmer Leaves Microsoft for Hoop Dream
08/20/14 2:20 PM PT | E-Commerce Times | 626 Words

Steve Ballmer on Tuesday severed the last of his official ties with Microsoft -- he resigned from the board of directors....

Erika Morphy
Google Straps On Jetpac to Take Search to New Heights
08/19/14 1:25 PM PT | TechNewsWorld | 603 Words

Google has acquired Jetpac , according to a statement that appeared Friday on the Jetpac website. Jetpac is the creator...

Erika Morphy
Gryphon Sales Intelligence Analyzes KPIs
08/18/14 2:05 PM PT | CRM Buyer | 569 Words

Gryphon Networks has had a presence in the sales intelligence and marketing compliance space for several years, primarily working through...

Erika Morphy
Infor Aims to Fill a Gap With Saleslogix
08/15/14 4:41 PM PT | CRM Buyer | 610 Words

Infor , a provider of business application software and cloud services, has agreed to acquire Saleslogix, a CRM application that...

Erika Morphy
The Many Faces of Multivariate Testing
08/14/14 6:02 PM PT | CRM Buyer | 604 Words

When Facebook and OKCupid recently admitted they had been tinkering with headlines and content to see how users reacted, many consumers...

Erika Morphy
Amazon Flows Into Mobile Payments Territory
08/13/14 5:29 PM PT | E-Commerce Times | 588 Words

Amazon on Tuesday introduced Amazon Local Register to the mobile payment market, taking on such companies as Square and PayPal Here....

Erika Morphy
Smartphone Kill Switch Law Reaches California Governor's Desk
08/12/14 3:53 PM PT | E-Commerce Times | 849 Words

California is poised to enact a consumer-friendly law requiring smartphone manufacturers to install "kill switches" -- that is, antitheft technology that...

Erika Morphy
Desk.com Support: Video Is the New Manual
08/11/14 11:26 AM PT | CRM Buyer | 528 Words

Salesforce.com has debuted a new feature for its Salesforce Desk.com Support Center: video support for knowledge-based self-service offerings. Desk.com Video Support...

Erika Morphy
Beacons Hit the Retail Spotlight
08/07/14 6:11 PM PT | CRM Buyer | 618 Words

It was just six months ago that we saw what beacon technology could do on a wide scale. For Super Bowl...

Erika Morphy
Qstream Runs Broader and Deeper
08/05/14 7:22 PM PT | CRM Buyer | 547 Words

Qstream , a company that has developed a gamification-based app to help sales reps learn complex sales-related content, has broadened...

Erika Morphy
Target Adds a Ripple to Image-Recognition Pool
07/31/14 10:56 AM PT | E-Commerce Times | 570 Words

Target last week introduced In a Snap, a new image-recognition app that lets users buy products from the pages of select...

Erika Morphy
Twitter Claims Legions of Uncounted 'Users'
07/30/14 1:47 PM PT | E-Commerce Times | 559 Words

Twitter posted healthy revenue for the second quarter -- US$312 million, up 124 percent year-over-year. Its profit? Not there yet. However,...

Erika Morphy
The Retail Channel Is Dead - Long Live the Omnichannel
07/29/14 6:55 PM PT | CRM Buyer | 721 Words

As Amazon's Fire Phone finds its way into consumers' hands, brick-and-mortar retailers are on guard. Amazon's new device is equipped with...

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