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Erika Morphy
Tellwise's Smart Messages Creates Buyer-Friendly Collaborative Environment
07/28/14 6:56 PM PT | CRM Buyer | 588 Words

Tellwise , a two-and-a-half year old startup , has introduced a new collaboration platform for sales reps to target prospects....

Erika Morphy
What, Bezos Worry?
07/25/14 2:53 PM PT | E-Commerce Times | 613 Words

Amazon may wow customers with its extraordinary array of products and customer services, but its shareholders are less-than-impressed at the moment....

Erika Morphy
Attentive.ly's Social Marketing Taps Customer Interests
07/21/14 3:11 PM PT | CRM Buyer | 658 Words

Attentive.ly recently released its application on the Eloqua platform, digging a deeper foothold for itself in the CRM enterprise space....

Erika Morphy
Amazon Unlocks Vast E-Book Library for $10 a Month
07/18/14 2:37 PM PT | E-Commerce Times | 798 Words

Amazon on Friday introduced Kindle Unlimited, a new subscription service for e-books. The service allows customers to download and read as...

Erika Morphy
SAP, Esri Beat the Clock With Native Integrations
07/17/14 10:34 PM PT | CRM Buyer | 633 Words

SAP and its long-standing partner Esri have developed a native product integration that debuted this week at the at the...

Erika Morphy
Amazon Risks Customer Loyalty in Fight Over Kids' In-App Purchases
07/11/14 3:21 PM PT | CRM Buyer | 602 Words

Amazon has been synonymous with excellent customer service since its inception. That stellar reputation could become tarnished, however, if its current...

Erika Morphy
Apple Fails to Get Little I Robot Off Siri's Back
07/09/14 3:41 PM PT | E-Commerce Times | 515 Words

The Beijing First Intermediate Court ruled against Apple in a case that pitted it against a Shanghai-based firm and the country's...

Erika Morphy
Marketing to Mobile Millennials: Misperceptions and Myths
07/08/14 5:53 PM PT | CRM Buyer | 591 Words

Despite their financial burdens -- unconscionably high levels of college education debt and a lackluster job market -- everyone wants to...

Erika Morphy
Blackbaud Weaves New Data Services Into eTapestry
07/07/14 7:09 PM PT | CRM Buyer | 529 Words

Blackbaud recently upgraded its cloud-based eTapestry fundraising application with tools addressing what seems to be a perennial problem in CRM...

Erika Morphy
Reading Rainbow Finds Pot of Gold
07/07/14 11:13 AM PT | TechNewsWorld | 651 Words

Reading Rainbow's Kickstarter campaign hit a significant milestone last week: It not only raised the US$1 million it originally sought...

Erika Morphy
Zendesk Illuminates Customer Data
07/02/14 9:17 AM PT | CRM Buyer | 566 Words

Zendesk has rolled out a new analytics and data visualization tool that sits on top of its flagship customer service...

Erika Morphy
Twitter Taps TapCommerce for Mobile Retargeting
07/02/14 6:25 AM PT | E-Commerce Times | 616 Words

Twitter is deepening its mobile advertising capabilities with the acquisition of TapCommerce , a retargeting and re-engagement provider. Twitter announced the...

Erika Morphy
California Embraces Bitcoin
07/01/14 12:36 PM PT | E-Commerce Times | 483 Words

California Gov. Jerry Brown on Saturday signed a measure that legalizes the use of bitcoins and other virtual currencies in the...

Erika Morphy
Google Glass Service Could Make All Customers Feel Special
06/30/14 10:46 AM PT | CRM Buyer | 590 Words

Virgin Atlantic recently announced the expansion of a pilot project in which flight attendants use Google Glass to meet and greet...

Erika Morphy
In 'The Internet's Own Boy,' the Good Guy Doesn't Win
06/27/14 4:34 PM PT | TechNewsWorld | 639 Words

The Internet's Own Boy: The Story of Aaron Swartz , a documentary directed and produced by Brian Knappenberger, is opening...

Erika Morphy
Barnes & Noble Gives Its Nook the Hook
06/26/14 5:27 PM PT | E-Commerce Times | 555 Words

Barnes & Noble finally bit the bullet. The company on Wednesday announced its board of directors had approved a proposal...

Erika Morphy
Five9 Adds Social, Mobile to Its Cloud Call Center Repertoire
06/23/14 5:52 PM PT | CRM Buyer | 657 Words

Five9 has introduced Summer Release 2014, the latest version of its cloud contact center software. The company's first major release...

Erika Morphy
The Amazon Fire Phone's Mayday Effect
06/20/14 11:09 AM PT | CRM Buyer | 561 Words

Amazon unveiled its Fire Phone this week, sparking wide interest, if not acclaim. The Fire Phone comes with some innovative features:...

Erika Morphy
Dems Push Net Neutrality Against the Odds
06/19/14 7:17 AM PT | TechNewsWorld | 587 Words

Congressional Democrats this week took another go at Net neutrality. Sen. Patrick Leahy, D-Vt., chairman of the Senate Judiciary Committee, and...

Erika Morphy
Apple Gains an Inch in E-Book Price-Fixing Scrap
06/18/14 10:01 AM PT | E-Commerce Times | 571 Words

Apple has reached a settlement with plaintiffs in 33 states regarding allegations that it colluded with five major U.S. book publishers...

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