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Denis Pombriant
Oracle's Earnings Angst
09/22/18 5:00 AM PT | E-Commerce Times | 853 Words

OK, this is looking somewhat predictable. Oracle has beat earnings estimates in seven of the past eight quarters, according to Forbes...

Denis Pombriant
A Good Storm
09/20/18 10:22 AM PT | CRM Buyer | 770 Words

With less than a week to go, Dreamforce continues to bear down on the world like a hurricane slowly approaching from...

Richard Adhikari
7-Eleven Gives Nod to Apple Pay, Google Pay
09/12/18 10:37 AM PT | CRM Buyer | 840 Words

It offers Apple Pay as a payment option. 7Rewards, an app-based customer loyalty program that lets consumers earn and redeem points on checkout. It also offers an assortment of customer experiences in and out of stores. 7-Eleven Bot on Facebook Messenger lets consumers chat...

Denis Pombriant
Sign of the Times
09/11/18 9:49 AM PT | CRM Buyer | 621 Words

Well, here's one Dreamforce idea I never heard of. A group of groups opposed to the Trump administration's immigrant detention and...

Denis Pombriant
Dreamforce Considerations
08/28/18 12:40 PM PT | CRM Buyer | 948 Words

The Salesforce people whom I speak with are all heads down and breathing hard in the big push to Dreamforce. In...

Denis Pombriant
Blockchain (Re)Emerges
09/17/18 11:36 AM PT | E-Commerce Times | 934 Words

More often than you might think, disruptive innovations travel in pairs -- at least until they are separated by the markets,...

Denis Pombriant
Salesforce Philanthropy Cloud at Dreamforce
09/13/18 11:18 AM PT | CRM Buyer | 758 Words

At the last Dreamforce, Salesforce introduced a new cloud dedicated to philanthropy, and the company began delivering on a three-part strategy...

Denis Pombriant
Wheat and Chaff
07/31/18 11:25 AM PT | CRM Buyer | 1128 Words

The CRM industry spent the better part of a decade building up the social aspect of CRM. Back in about 2004,...

Peter Suciu
The Pain and Potential of Making a 180-Degree Policy Shift
07/20/18 5:00 AM PT | TechNewsWorld | 1502 Words

"Overall, it's important to understand that customer trust is foundational to developing long-term customer loyalty , and without establishing this trust after a blunder or backlash, you cannot successfully bring back loyal users or customers," he suggested.

Photobucket could be an example...

Denis Pombriant
Did Salesforce Need to Buy Datorama?
07/17/18 11:33 AM PT | CRM Buyer | 617 Words

Salesforce on Monday announced a definitive agreement to acquire the marketing analytics company Datorama. The acquisition will give Marketing Cloud a...

Denis Pombriant
Oracle Confronts Lawsuit on Its Path to the Cloud
08/18/18 5:00 AM PT | E-Commerce Times | 1102 Words

The City of Sunrise Firefighters' Pension Fund recently filed a lawsuit alleging that Oracle executives lied about the company's successes in...

Denis Pombriant
The Social Utility 2
08/07/18 11:49 AM PT | CRM Buyer | 858 Words

I have been writing a lot about social media becoming a utility -- in my last piece , for example --...

Denis Pombriant
Cloud Transition State
07/24/18 11:23 AM PT | CRM Buyer | 812 Words

A confusing dynamic has been emerging in the software industry, caused by the inexorable shift to the cloud. Even before you...

Denis Pombriant
Pulling a Thread
08/25/18 5:00 AM PT | CRM Buyer | 651 Words

There's an emerging theme in sales and marketing that I expect will be important for a while and could influence some...

Denis Pombriant
Oracle's Bad Boy Image
08/21/18 11:19 AM PT | E-Commerce Times | 913 Words

No one at Oracle will ever be nominated for sainthood, and that's probably OK with them. Over the years the company...

Denis Pombriant
JEDI Mind Games
08/15/18 10:31 AM PT | CRM Buyer | 861 Words

During the same week it was sued by irate investors over progress moving its customer base to the cloud, Oracle protested...

Denis Pombriant
Oracle Releases Second Half of Autonomous DB
08/10/18 11:07 AM PT | CRM Buyer | 653 Words

A lot of people might have thought Oracle's announcement of the autonomous database at last year's OpenWorld and its subsequent release...

Denis Pombriant
What I Learned at the Conferences
07/07/18 5:00 AM PT | CRM Buyer | 1132 Words

The close of the second quarter ends the first wave of vendor customer events. Still to come this fall are Salesforce...

Denis Pombriant
Oracle's Nice Numbers
06/30/18 5:00 AM PT | CRM Buyer | 752 Words

Significant Q4 wins and earnings numbers reflect the strength of Oracle's resurgence as a cloud company. At its earnings call earlier...

Denis Pombriant
Sugar's New Shot Clock
08/16/18 12:26 PM PT | CRM Buyer | 552 Words

SugarCRM has agreed to acquisition by Accel-KKR, a leading technology-focused private equity firm. Although Wednesday's announcement calls the deal "a...

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Should more CEO positions be held by women?
Yes, qualified women have been excluded due to gender discrimination.
No, companies should not hire CEOs based on affirmative action.
Yes, women tend to have better temperaments and skills for the role.
No, few women are strong enough leaders for the role.
More women should be CEOs of companies that cater to women.
Women should not be CEOs of companies in male-dominated industries.
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