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Richard Adhikari
Salesforce IoT Insights Could Turbocharge Field Service
12/06/18 11:49 AM PT | CRM Buyer | 910 Words

Salesforce launched Field Service Lightning in 2016, and Gartner ranked it as a Challenger in its 2017 Gartner Magic Quadrant for Field Service Management.

The Size of the Market
Salesforce's move was influenced by Gartner's prediction that there would...

John P. Mello Jr.
How to Choose a B2C E-Commerce Suite
11/27/18 10:11 AM PT | E-Commerce Times | 1576 Words

Hands On or Hands Off?
How much the business should be involved in the technical implementation and operation of the platform is one of the first questions a commerce platform shopper should consider, Gartner analyst Mike Lowndes suggested in a...

John P. Mello Jr.
AI Meets VR in New Nvidia Tech
12/04/18 5:00 AM PT | TechNewsWorld | 1001 Words

"This is cool because it's using deep learning to cut down on what has traditionally been a very manual and resource-intensive activity," said Tuong Nguyen, an analyst with Gartner , a research and advisory company based in Stamford, Connecticut.

"This has...

Michael FitzGerald
Transforming Customer Insights Into Actionable Intelligence
11/28/18 12:14 PM PT | CRM Buyer | 951 Words

CRM became the largest software market in 2017, according to Gartner , and it is tipped to see a further 16 percent growth by the end of this year.

The insights captured and stored within these tools are key to building a...

John P. Mello Jr.
Apple Watch Goes All-In With Health and Fitness Focus
09/18/18 5:00 AM PT | TechNewsWorld | 1032 Words

FDA Selling Point
FDA clearance of the watch is something consumers may find compelling, observed Tuong Nguyen, senior principal analyst at Gartner , a research and advisory company based in Stamford, Connecticut.

"Although the technical FDA terminology -- 'cleared'...

Chris Bucholtz
For Great Customer Experiences, Design Great Employee Experiences
10/16/18 11:25 AM PT | CRM Buyer | 1037 Words

Four out of five CX professionals predicted their brand would compete with rivals completely (or nearly completely) on CX by late 2019, Gartner reported .

Within businesses, there are metrics, surveys and evaluations aplenty when it comes to CX. The problem...

Marton IllÚs
Why You Should Manage Your IoT Devices Like Employees
09/15/18 5:00 AM PT | E-Commerce Times | 988 Words

An estimated 20.4 billion Internet of Things devices will be deployed by 2020, according to Gartner , in what some have dubbed "the fourth industrial revolution." These connected devices are being manufactured to streamline everything we do. Smart fridges will be capable...

Louis Columbus
Gartner's Magic Quadrant May Need New Pixie Dust
04/15/05 5:00 AM PT | CRM Buyer | 1067 Words

... Gartner Group's Magic Quadrant is one of the most referenced research tools in the IT industry. During the boom years of the late 1990s nearly every company that received funding or even hoped to get an IPO completed had to get a...

Keith Regan
Gartner Buying Meta Group in $162 Million Deal
12/27/04 10:00 AM PT | E-Commerce Times | 819 Words

... a well-worn trend of consolidation in the information technology analysis industry, Gartner has said it would acquire Meta Group in a deal worth US$162 million. The all-cash deal, which Gartner said it would fund with money it has on hand and a...

Erika Morphy
Gartner Summit: State of CRM Is Strong
09/25/07 4:00 AM PT | CRM Buyer | 646 Words

... Gartner provided welcome news to the CRM industry earlier this month when it released estimates that overall CRM revenue would rise by about US$1 billion annually through 2011; for this year, CRM software revenues were projected to exceed $7.4 billion -- a...

Erika Morphy
Ruminations on CRM Following Gartner's Industry Bash
09/16/08 4:00 AM PT | CRM Buyer | 992 Words

"Over the last four or five years, people in this industry have been talking about the customer experience as though it were some kind of fad," he told CRM Buyer. Gartner's focus on it throughout the conference signaled that the industry...

Jim Offner
Gartner Predictions: Apple Doubles Market Share, Laptops Lose Ground
02/01/08 12:07 PM PT | TechNewsWorld | 673 Words

... Gartner proves prescient, there could be some heady times ahead for Apple . The Cupertino, Calif.-based firm figures prominently in a list Gartner released Thursday of predictions on 2008 and beyond. The predictions focus on specific areas in which IT leaders will...

Jeff Meisner
2009 Chip Sales Will Be Far Worse Than Expected, Says Gartner
12/17/08 8:58 AM PT | E-Commerce Times | 511 Words

... technology industry was rocked by more dismal news Tuesday with a Gartner report predicting sales of semiconductors will drop by 16.3 percent to US$219.2 billion in 2009 due to the recession and lower consumer spending. The decline in chip sales in 2009...

Jeff Meisner
Virtualization, Cloud Computing Top Gartner's Tech Trends List
10/16/08 9:41 AM PT | E-Commerce Times | 895 Words

... research giant Gartner released a list on Wednesday of the top 10 technologies that will dominate the landscape for the next three years. The release comes at a jittery time for technology stocks and early stage startups alike. The tech-heavy Nasdaq National...

ECT News Business Desk
Gartner: Worldwide Mobile Phone Sales Grow 35 Percent
09/03/04 9:40 AM PT | E-Commerce Times | 528 Words

... mobile phone sales surpassed 156.4 million units in the second quarter of 2004, a 35 percent increase from the second quarter of 2003, according to Gartner . Gartner analysts said all regions experienced healthy sales of mobile phones in the second quarter.

Erika Morphy
IT Spending Will Inch Ahead in 2014, Gartner Says
01/08/14 5:00 AM PT | E-Commerce Times | 625 Words

... IT spending will reach US$3.8 trillion this year, Gartner predicted this week, representing a 3.1 percent increase over spending in 2013, which clocked in at $3.7 trillion. The rate of growth between 2012 and 2013, by contrast, was a negligible 0.4 percent.

Erika Morphy
Gartner Dims Growth Expectations for Global IT Spending in 2012
01/06/12 9:07 AM PT | E-Commerce Times | 647 Words

... Gartner has released its global IT spending projections for 2012: It is forecasting a 3.7 percent increase from 2011 to US$3.8 trillion. This forecast is a downward revision from its earlier 2012 outlook of 4.6 percent growth. Last year, IT spending clocked...

Nora Macaluso
Stock Watch: Silver Lake Investment Boosts Gartner
03/23/00 12:00 AM PT | E-Commerce Times | 124 Words

... Group, Inc. (NYSE: IT) rose 5 1/2 to 21 Wednesday after the technology consulting firm said Silver Lake Partners LP would invest $300 million. Gartner will issue Silver Lake a convertible subordinated note, and plans to use the proceeds to repay senior...

ECT News Business Desk
Gartner: Semiconductor Vendors Will Consolidate
09/13/04 11:52 AM PT | TechNewsWorld | 603 Words

However, within 10 years, 40 percent of today's semiconductor vendors are likely to leave the industry, according to new research from Gartner . Gartner analysts have identified five trends that the firm believes will lead to significant changes in the industry. These trends...

Tim Gray
Gartner: Software Users Must Fight for Open Source
05/18/07 4:00 AM PT | LinuxInsider | 427 Words

... an effort to clear up some confusion over the ongoing debate regarding open source and what exactly it means, research firm Gartner is suggesting vendors figure out a consistent definition to ease confusion among many buyers. An underlying current of confusion reigns...

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