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ECT News Community   »   CRM Buyer Talkback   »   Re: Your Social Media Manager Needs to Know Your Business



Re: Your Social Media Manager Needs to Know Your Business
Posted by: Christopher J. Bucholtz 2013-06-24 03:26:57
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We all know by now that social media is important for business success. It plays a role in sales, marketing and support. Then there's the idea of social CRM -- on a basic level, the inclusion of social media-generated data in the customer record -- which can help shift the way a business interacts with customers to a more intimate and effective level. That's common knowledge. So, who do you have working to make this transition? Choosing these people isn't easy, if only because businesses have never had to hire them before.


Re: Your Social Media Manager Needs to Know Your Business
Posted by: operion 2013-06-24 03:35:26 In reply to: Christopher J. Bucholtz
This is such as nice post. Thanks for the guide and information.
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How does the tech industry compare to other industries when it comes to diversity?
Tech firms have been working much harder than others to achieve diversity.
Tech is rife with sexism, racism, homophobia and other forms of discrimination.
The tech industry would be more inclusive if there were more qualified applicants.
Tech firms have made superficial efforts but they're mainly for show.
The push for diversity is a cultural fad, and there is no real problem.