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ECT News Community   »   CRM Buyer Talkback   »   Re: Your Social Media Manager Needs to Know Your Business



Re: Your Social Media Manager Needs to Know Your Business
Posted by: Christopher J. Bucholtz 2013-06-24 03:26:57
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We all know by now that social media is important for business success. It plays a role in sales, marketing and support. Then there's the idea of social CRM -- on a basic level, the inclusion of social media-generated data in the customer record -- which can help shift the way a business interacts with customers to a more intimate and effective level. That's common knowledge. So, who do you have working to make this transition? Choosing these people isn't easy, if only because businesses have never had to hire them before.


Re: Your Social Media Manager Needs to Know Your Business
Posted by: operion 2013-06-24 03:35:26 In reply to: Christopher J. Bucholtz
This is such as nice post. Thanks for the guide and information.
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What best describes your attitude toward social networks and politics?
The value of engaging in serious political discourse outweighs the negatives.
Most of the political conversations seem overheated and ignorant.
Social networks provide a lot of very good political information from reliable sources.
Almost every political post I see is skewed or totally fake.
Political interactions on social networks simply mirror those in the real world.
Social networks remove inhibitions, bringing out the worst in people and politics.