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Friday - November 10, 2017
salesforce-dreamforce-developers
Corporate executives know that if they don't transform their companies into digital enterprises they're going to be at a significant competitive disadvantage. Yet many corporate leaders have been unable to make significant progress transforming their organizations. Many executives have found that changing their corporate cultures is a lot harder than adopting cloud-based applications and services. [More...]

Thursday - November 9, 2017
Microsoft has partnered to integrate threat detection products from Bitdefender, Lookout and Ziften into Windows Defender, extending security to macOS, iOS, Linux and Android devices. No additional infrastructure will be required, Microsoft said. Once the integration is set, new events from onboard macOS, iOS, Android and Linux devices will begin surfacing on the Windows Defender ATP console. [More...]

Wednesday - November 8, 2017
online-shopping-security
At least 145 million Americans were impacted by a data breach at Equifax that netted thieves personal information such as names, addresses, birthdates, Social Security Numbers and driver's license numbers. That pales in comparison to the earlier Yahoo breaches, which affected more than 1 billion accounts. However, those incidents may be just the tip of a very large iceberg. [More...]

Tuesday - November 7, 2017
amazon-third-party-seller-discounts
Amazon recently began reducing prices on merchandise sold by third-party sellers, ratcheting up its market share competition with discount stores, including Walmart. The company has started to display a new tag, "Discount Provided by Amazon." Price cuts so far have been a little less than 10 percent on goods sold by independent retailers. Amazon has been absorbing the losses itself. [More...]

Monday - November 6, 2017
black-friday-deals
Black Friday falls on Nov. 23 this year, but retailers already have begun to promote the huge discounts they plan to offer in its name. Some deals already are available to shoppers. Although Cyber Monday has grown in significance, Black Friday "is still significant as the kickoff to the holiday season," said Ray Wang, principal analyst at Constellation Research. [More...]

Friday - November 3, 2017
ibm-private-cloud
IBM has announced IBM Cloud Private, a software platform that allows enterprise customers to run applications and store critical data in an on-premises, private cloud environment. The new service employs a Kubernetes-based container architecture that supports both Docker containers and Cloud Foundry. IBM also introduced new container-optimized versions of core enterprise software. [More...]

Thursday - November 2, 2017
google-self-driving-car
A decade ago, there wasn't much talk about self-driving cars or autonomous-cars, but Toyota and Lexus were setting the stage with their self-parking cars. They aired television commercials showing how cars magically parallel-parked themselves. At the time, it seemed amazing, but that was nothing compared to what's coming next. The self-parking revolution is now expanding. [More...]

Wednesday - November 1, 2017
customer-service
Keeping customers satisfied is the No. 1 priority of any retail business. Technological advances such as interactive voice response systems, chatbots, omnichannel accessibility and robotics have helped many large e-commerce companies improve customer satisfaction rates. However, these options require financial and manpower resources that small and mid-sized firms often don't have. [More...]

Tuesday - October 31, 2017
amazon-health
The rumor that Amazon has set its sights on disrupting the pharmaceutical industry has gained greater currency recently, just months after the company set the grocery business on fire with its acquisition of Whole Foods, and in the midst of its widely publicized search for a second U.S. headquarters location. Amazon reportedly has taken major steps toward becoming a drug distributor and seller. [More...]

Friday - October 27, 2017
b2b-software
Siftery on Thursday announced the launch of its new Product Alternatives search tool, which is designed to help companies find alternative B2B software products when replacements are needed. It allows users to search a database of more than 40,000 software options, Siftery said. Its AI technology not only helps find suitable alternative products, but also ranks the various options. [More...]

Thursday - October 26, 2017
amazon-delivery
Amazon has announced a new service that will allow Prime members to receive in-home delivery of packages with the help of high-tech smart locks that allow drivers to open their front doors. Amazon Key will launch officially on Nov. 8 in 37 U.S. cities and surrounding communities, with additional locations to be added over time. The service will be available at no extra cost to Prime members. [More...]

Wednesday - October 25, 2017
facebook-news-feed
A new feature that Facebook recently has been testing in a handful of countries could hurt publishers everywhere if it should roll out globally. The feature removes users' Liked pages from their main News Feed and aggregates them in a separate space called "Explore." In the six countries where Facebook has been testing the idea, traffic to news outlets reportedly has dropped 60-80 percent. [More...]

Tuesday - October 24, 2017
privacy-policy
The Federal Trade Commission regulates privacy in the United States, and under the FTC rules, a website need not have a privacy policy at all. However, a website must comply with and not violate its policy if it has one. ifeLock learned that lesson the hard way when " target="_blank">the FTC sued it for failing to abide by its privacy policy. How do other countries' privacy laws apply to U.S. businesses? [More...]

Tuesday - October 24, 2017
pay-with-google
Google on Monday rolled out an online payment service that's designed to accelerate the online checkout process. While the new offering isn't quite Amazon One-Click, it will eliminate many of the annoying steps that can slow down the online purchase process and often result in abandoned shopping carts. Pay with Google uses address and credit or debit card information users provide to Google to speed them through checkout. [More...]

Monday - October 23, 2017
content-marketing
Content marketing, which bridges the divide between marketing and storytelling, is vital to attracting and keeping e-commerce customers. "Content marketing is the practice of sharing information your target audience will find helpful and valuable with the intention of creating a profitable customer relationship," said Ardath Albee, CEO of Marketing Interactions. [More...]

Friday - October 20, 2017
PayPal has announced the immediate availability of its peer-to-peer payment service on Facebook Messenger, making it easy to exchange money between friends and family. PayPal also introduced its first-ever customer service bot. Payments can be made in Messenger by pressing the blue plus icon when composing a message and then tapping the green payments button. [More...]

Thursday - October 19, 2017
google-home-mini
There's a lot of excitement about all the new artificial intelligence technology hitting the market -- like Amazon's Echo and Google's Home smart speakers, among many other products. However, there's also growing concern over how these devices may invade our privacy. Despite the companies' assurances to the contrary, some people worry that they could be listening to every word we utter. [More...]

Wednesday - October 18, 2017
b2b-b2c
Epicor this week released Epicor Commerce Connect, a cloud-based application designed to help wholesale distributors quickly deploy e-commerce sites that will automate many of the steps required to move product to their customers. The Commerce Connect software is now available for Epicor Eclipse, a cloud-based platform geared toward helping companies deploy rich B2B and B2C solutions. [More...]

Tuesday - October 17, 2017
In-home broadband has become "the fourth utility" in United States households, many of which have multiple connected devices and viewing screens. More than 85 percent of U.S. homes have broadband service, according to Parks Associates, 93 percent of those have DSL, fiber or cable high-speed, fixed-line Internet services. Fixed broadband demand is a key contributor to operators' ongoing profits. [More...]

Monday - October 16, 2017
retail-customer-omnichannel
Most retailers don't have the in-store technology to view customer information across various touchpoints, suggests a new study from Kibo. Fifty-eight percent of retailers who participated in the study, released last Thursday, acknowledged they did not have that capability. The study was based on questions posed to 115 retail executives during the Future Stores 2017 conference. [More...]

Friday - October 13, 2017
salesforce-cloud-services
It can be a full-time job trying to keep up with Salesforce's newest cloud offerings. However, it is always worth the effort, because the company's pronouncements are often early bellwethers of the future direction of the software industry. This has become particularly true with respect to the company's evolving efforts to penetrate and gain a prominent position in the AI and IoT markets. [More...]

Thursday - October 12, 2017
social-media-marketing
Social media influencer advertising has become a major factor in e-commerce. Marketers of both big and small brands long have committed large chunks of their advertising budgets to endorsements by well-known personalities. Social media influencer campaigns are based on that tried-and-true formula, but the implication is that the endorsements are voluntary. [More...]

Wednesday - October 11, 2017
walmart
Walmart on Tuesday outlined plans to grow its critically important e-commerce business in the U.S. by 40 percent over the next fiscal year. The company intends to leverage a series of key acquisitions and its more than 4,600 brick-and-mortar locations to mount a direct challenge to Amazon for millennial customers. Walmart is the largest retail operation in the world and the leading U.S. challenger to Amazon. [More...]

Tuesday - October 10, 2017
cyberattack-small-companies
Nearly 60 percent of small businesses have been the victims of a cyberattack over the past year, but the vast majority didn't realize that they had been attacked, according to Nationwide's third annual survey of 1,069 businesses with fewer than 299 employees. Initially, only 13 percent of the participating companies said they had been victims of a cyberattack. [More...]

Monday - October 9, 2017
apple-iphone-x-face-id
Apple's use of facial recognition to unlock its iPhone X may open the gates for developers champing at the bit to bring the technology to the Android world. Face ID, which will replace fingerprint scanning in Apple's new iPhone X, uses Apple's TrueDepth 3D camera to verify the owner of a phone. Android developers have been working on similar systems, said Sensible Vision CEO George Brostoff. [More...]

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What effect is social media having on the current discussion of sexual misconduct?
It's enabling many more people to engage in serious discussions.
It's functioning mostly as an echo chamber.
It's giving everyone a voice.
It's creating much more divisiveness.
It's enabling a cultural re-education.
It's making my news feed so unpleasant I'm staying away.