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ECommerceTimes.com
Friday - February 23, 2018
One fundamental element of building a brand relationship with customers is consistency. Widely franchised companies like Starbucks compromise consistency, however. They employ several different business models instead of sticking to one. This approach confuses customers and hurts the master brand, since customers never really know what to expect. [More...]

Friday - February 23, 2018
net-neutrality
The Federal Communications Commission on Thursday officially published its Net neutrality rollback order in the Federal Register, triggering a flurry of legal actions and Capitol Hill scrambling to stop it before it takes hold. The order, which goes into effect on April 23, reverses an Obama era rule requiring that broadband access be regarded as a utility. [More...]

Thursday - February 22, 2018
artificial-intelligence
As beneficial as AI can be, it has its dark side, too. That dark side is the focus of a new 100-page report. AI will be used by threat actors to expand the scale and efficiency of their attacks, it predicts. They will employ it to compromise physical systems and to broaden their privacy invasion and social manipulation capabilities. Novel attacks are to be expected. [More...]

Wednesday - February 21, 2018
Google has launched its long-anticipated Google Pay app, which combines the features of the former Android Pay and Google Wallet into one platform, with new benefits designed to accelerate mobile payment use and retailer participation. The change, first announced last month, represents a bid to expand the use of Google's growing ecosystem to take on both Apple and Amazon in the e-commerce space. [More...]

Tuesday - February 20, 2018
government-telecom-contracts
The U.S. government has modernized telecom and supporting IT twice within the last 20 years -- but not without controversy, delays and costly project management. A third modernization currently is under way, under the direction of the federal GSA. The potential value of contracts issued to vendors under the Enterprise Infrastructure Solutions program is $50 billion over 15 years. [More...]

Friday - February 16, 2018
e-commerce-website-security
Some small e-commerce website operators may think their relative obscurity offers protection, but the fact is that SMBs are especially vulnerable to cyberattacks and malware. "Very often small businesses don't feel vulnerable to cyberthreats because they assume cybercriminals prefer to launch attacks on large companies," said Stephanie Weagle, VP of Corero. [More...]

Thursday - February 15, 2018
Google's Chrome Web browser has begun blocking some of the Net's most annoying types of ads. Chrome's built-in ad filter blocks ads based on standards devised by the Coalition for Better Ads, an industry group whose membership roster includes Google, Facebook, Microsoft, Procter & Gamble, Unilever and The Washington Post. The group aims to improve consumer experiences with advertising. [More...]

Wednesday - February 14, 2018
platform-as-a-service
Oracle has demonstrated artificial intelligence and machine learning advances in the Oracle Cloud Platform at Oracle CloudWorld in New York. Autonomous capabilities for application development, mobile and bots, integration, analytics, security and system management are scheduled for availability in the first half of this year. Oracle announced a slew of new PaaS features and capabilities. [More...]

Wednesday - February 14, 2018
blockchain-decentralized-id-microsoft-authenticator
Microsoft has announced a plan to use blockchain technology to develop decentralized identities, or DIDs. Microsoft formally joined the ID2020 Alliance last month as a founding member. The Alliance aims to develop a blockchain-based identity system for vulnerable populations -- one that can operate across various blockchains, cloud providers, government agencies and other organizations. [More...]

Tuesday - February 13, 2018
amazon-shipping
Amazon has been plotting its next big move to control its logistics chain, with a new service called "Shipping with Amazon" in the works and reportedly scheduled to launch within weeks. It initially will pick up goods from third-party sellers that already work with Amazon and deliver them to customers. The service eventually will expand to merchants that currently do not work with Amazon. [More...]

Monday - February 12, 2018
supply-chain-management-cloud
As Amazon sets consumer expectations for rapid delivery to the home, companies in nearly every industry have been recognizing that they must move to the cloud to keep pace. This means revamping their transportation and logistics systems to meet their customers' escalating delivery expectations. These rising demands have been fueling the growth of a new generation of cloud-based, SaaS solutions. [More...]

Friday - February 9, 2018
amazon-whole-foods-market-prime-deliveries
Amazon has begun offering same-day delivery of grocery items from Whole Foods Market to Prime members in four select markets. For a minimum order of $35, Prime members get free two-hour delivery between 8 a.m. and 10 p.m. One-hour delivery is available for a $7.99 fee. Among the items customers can order for delivery are fresh produce, meat and seafood; flowers; and some alcoholic beverages. [More...]

Thursday - February 8, 2018
customer-experience
Companies are run by people. Some do a great job of putting the customer first and growing, which ultimately rewards investors. Others don't. Some first focus on investors and numbers, simply not caring about or taking care of the customer. That approach can have a serious and long-term negative impact on the company. Following are several examples of what some companies are doing right and wrong. [More...]

Wednesday - February 7, 2018
cryptocurrency
Federal securities regulators and Senate Banking Committee members on Tuesday signaled that additional regulation may be necessary in the rapidly growing area of virtual currency. "The cryptocurrency and ICO markets, while new, have grown rapidly, gained greater prominence in the public conscience and attracted significant capital from retail investors," said SEC Chairman Jay Clayton. [More...]

Tuesday - February 6, 2018
supreme-court-online-sales-tax
The United States Supreme Court recently decided to revisit Quill Corp. v. North Dakota, which basically allowed states to collect taxes on online sales only from sellers that had a physical presence within their boundaries. Brick-and-mortar retailers for years have argued that the ruling puts them at a competitive disadvantage. At least 35 states have been urging a reconsideration of Quill. [More...]

Monday - February 5, 2018
blog
Blogging might seem a difficult task to many e-commerce retailers, but the effort you put into it likely will pay off. With some forethought and commitment, blogging can become part of your overall strategy for e-commerce success. If you're still on the fence, here are three reasons to consider getting started with a blog. First, it will improve your SEO. [More...]

Friday - February 2, 2018
podcasts
User engagement with podcasts has been steadily increasing, and many listeners actually prefer longer-format content, based on results of Apple's Podcast Analytics reported this week. The service, which Apple launched late last year, gives podcasters a way to track performance metrics including number of listeners, total time listened and time per device. [More...]

Thursday - February 1, 2018
apple-iphone-6-6s-plus-performance-battery-throttling
Both the Department of Justice and the Securities and Exchange Commission have launched investigations into Apple. The company has said that it will respond to the federal inquiries. Apple faces allegations that it may have misled investors when it decided to throttle performance on older iPhone models while introducing two pricey new ones, including the thousand-dollar iPhone X. [More...]

Wednesday - January 31, 2018
apple-ebook-app
Apple reportedly has been working on a redesign of its e-book app for iPhones and iPads, in what could be the biggest upgrade to its e-book service in years. The new app reportedly is undergoing testing and will be released in the next few months. It will have a simpler interface that better highlights books currently being read in a section called "Reading Now." [More...]

Tuesday - January 30, 2018
hacker-ransomware
If you follow security news, you may have noticed a disturbing trend. Last year, we learned that Uber paid attackers $100,000 to keep under wraps their stealth of the personal information of 50 million Uber riders. More recently, we learned that Hancock Health paid approximately $55,000 in bitcoin to bring hospital systems back online. The payment of ransoms could be more common than it appears. [More...]

Friday - January 26, 2018
online-advertising
Google on Thursday announced a new feature that will let users mute so-called "reminder ads" in third-party apps and websites that are powered by its ad engine. It plans to expand this feature to its own services, including Gmail, YouTube and Google Search, in the coming months. The new tool is the latest addition to Google's dashboard for ad controls. [More...]

Thursday - January 25, 2018
net-neutrality-bill-of-rights
In an open letter and a series of full-page ads in major newspapers, AT&T CEO Randall Stephenson has urged Congress to enact an Internet Bill of Rights and to bring the Net neutrality debate to an end. Although AT&T supported the FCC's December vote to repeal its Net neutrality rules, the company has called on legislators to establish new laws to regulate the Internet. [More...]

Wednesday - January 24, 2018
b2b-purchasing
TechTarget has launched Deal ScoreCard, a quarterly report designed to help B2B technology executives make better purchasing decisions. Deal ScoreCard covers 20 technology product market segments across the storage, data center, cloud, and end-user computing enterprise technology markets. It leverages proprietary buyer-generated data across four categories. [More...]

Tuesday - January 23, 2018
steve-jobs-apple-customers
What accounts for the amazing success of Apple and Starbucks? They both connect with users on an emotional level. This "secret" is evident to anyone who looks closely, and you can apply it to succeed with your own company and improve your own life. Apple was a struggling computer maker until the 1990s, when Steve Jobs returned. Jobs connected with the user base in a new way. [More...]

Monday - January 22, 2018
ecommerce-federal-government
Online retail has been booming, with consumers flocking to the Internet to shop for almost anything. Online retail revenues in the U.S. would reach a projected $445 billion in 2017 and jump to $600 billion by 2020, according to FTI Consulting. The U.S. government has begun developing a program that would allow agencies to utilize e-commerce portals for purchases of COTS products. [More...]

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Why is Facebook taking so much more heat about data privacy than Google?
Google actually manages personal data more responsibly.
It's Facebook's turn now -- Google is next.
Google's data collection and sharing activities are less obvious.
Facebook is a scapegoat for the entire tech industry.
Google is more powerful than Facebook.