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ECommerceTimes.com
Digital River - Talk to the Experts
Tuesday - March 16, 2021
what brands need to know to compete selling on Amazon
Today, more than 60 percent of consumers start their online shopping searches on Amazon. That trend is unlikely to change, as consumers have grown accustomed to the new normal of digital purchasing. As we look ahead into 2021 and beyond, here is what will take place in the Amazon e-commerce ecosystem that every brand needs to know. [More...]

Thursday - March 11, 2021
CFOs have doubts about Cryptocurrencies
An increasing number of businesses and even public companies are showing interest in Bitcoin. However, not all chief financial officers of these institutions are convinced to invest in the digital currency as a corporate asset any time soon. According to a recent survey of finance executives by Gartner, 84 percent say they have no plans to purchase Bitcoin as a corporate reserve any time soon. [More...]

Tuesday - March 9, 2021
U.S. spending on artificial intelligence and machine learning
The United States government is trying to get smarter about getting smart. Throughout the federal government, and especially in defense and national security, artificial intelligence is getting an increased amount of attention, including the adoption of hefty AI budgets. That should lead to increasing contract opportunities for information technology vendors with high competence in AI. [More...]

Thursday - March 4, 2021
For brands that haven't yet tried social selling, 2021 is the time to start. Social commerce offers brands the ability to reach new audiences on platforms consumers already use and trust. Moreover, because it streamlines the sales process by allowing people to discover your brand and make purchases without leaving the platform, social commerce can boost revenue. [More...]

Tuesday - March 2, 2021
work from home office ergonomics
Now that so many people work from home, ergonomic workspaces, furniture, and design have become a key concern when setting up a home workplace or company offices of the future. Alongside this demand is an escalation of online sales in the home furnishings industry. The E-Commerce Times spoke with several ergonomic and e-commerce experts to get their perspective on this trend. [More...]

Friday - February 26, 2021
Apple Privacy logo
Apple's plan to release its App Tracking Transparency (ATT) privacy enhancement feature in early spring has set the ad industry on its ear. ATT requires apps to get a consumer's authorization before tracking them or the devices they are using. Ray Wang, principal analyst and founder at Constellation Research, told the E-Commerce Times that "at least 40 percent of consumers will say no." [More...]

Thursday - February 25, 2021
retail shopper experience report
Shopping trends are expanding as the pandemic's effect on e-commerce continues, forcing retailers to adapt their marketing strategies to meet new consumer expectations and demands, according to a new report. Consumer adoption of digital shopping is driving increased use of user-generated content, new private labels, and access to product sampling. [More...]

Tuesday - February 23, 2021
contactless package delivery at automated locker
Retailers are finding new ways to retool their customer experiences to conform with the new contactless "everything" supply chain; and artificial intelligence and computer vision technologies are lending a notable hand. Out are the bulky metal lockers where customers had to open doors that many other people have come in contact with to retrieve their items staged from online purchases. [More...]

Thursday - February 18, 2021
online review rating stars
Online shoppers beware: a fast-selling marketplace of fake reviews is trying to lure you into buying products on major digital store sites and social media outlets. This latest review scam involves an under-wrap false review network operating among Amazon sellers. Trading in phony reviews may or not be legal, but such practices are clearly unethical and will have repercussions if discovered, warns Amazon. [More...]

Wednesday - February 17, 2021
organizing wfh spaces
Decluttering has become a popular pastime of late. With everything from online consultants to organizing apps available, those who want to clean up their act have never been in a better position to do so. Similar to other traditionally in-person services, home organizing practitioners have set up virtual shops to connect with clientele in the new normal. [More...]

Friday - February 12, 2021
How to build an SEO strategy
The E-Commerce Times discussed with Steve Wiideman, president and CEO of Wiideman Consulting Group, the essentials of how to build an SEO strategy for 2021. Wiideman designed and teaches the Website Optimization and Strategic Search Engine Marketing online course for California State University Fullerton and the SEO Tools and Analytics course at University of California San Diego. [More...]

Wednesday - February 10, 2021
e-commerce investment
When the COVID-19 pandemic hit, many investors began to hold their funds back and we're waiting to see how things unfold. But at the same time, crisis often precedes opportunity -- and while M&A activity was down overall last year, when you look at the data more closely you will see a flurry of activity in one sector: e-commerce. [More...]

Tuesday - February 9, 2021
false declines more costly than fraud to some e-tailers
Is your list of new business customers falling short due to issues with their rejected credit approvals? New User Missed Opportunity or "NUMO" is a growing problem for e-commerce vendors. It is caused by false payment declines based on a lack of access to current consumer data by the rating agencies. But you can fix this problem. [More...]

Friday - February 5, 2021
business payments trends
At the start of 2020, it's doubtful that anyone would have guessed how much the pandemic would change almost everything. With that mindset, it almost seems ironic to make predictions. Still, some clear trends in B2B payments have emerged from the events of the past year that are likely to unfold over the next twelve months. Here are some payment automation trends to watch for this year. [More...]

Wednesday - February 3, 2021
Jeff Bezos and Andy Jassy
Amazon gets a new chief executive this summer. Jeff Bezos plans to step down from that role and transition into a new job -- executive chair of Amazon. The chief of Amazon's cloud computing division, Andy Jassy, will become Amazon's new chief executive. Jassy served in that post in a temporary capacity along with another Amazon executive in recent years. The change will be effective in the third quarter, which starts in July. [More...]

Ekata Pro Insight Identity Review
What do you think about artificial intelligence systems that can outperform humans?
They are revolutionary tools for solving problems facing humanity.
They won't change the world, but they have many practical, beneficial applications.
There's a danger that humans will lose control of AI and there will be grave consequences.
Some of their so-called big accomplishments, such as beating humans at games, are trivial and overhyped.
AI is one more reason to consider living completely off the grid.
Waylay IO
Contact Center AI Explained by Pop Culture