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ECommerceTimes.com
February 25, 2020
success of ai tools for e-commerce depends on a strong underlying architecture
We've been promised, repeatedly, that AI would revolutionize e-commerce. Think about it for a moment. Has it lived up to expectations for you? If not, the problem may lie not in the technology you've deployed on your site, but in the architecture and data that support it. The effectiveness of AI-powered features ultimately depends on a high level of discipline about data and architecture. [More...]

February 24, 2020
california's new privacy regulations offer opportunities for businesses to improve cx
With the introduction of the CCPA this year and GDPR in 2018, the age of data privacy has begun, bringing the opportunity for businesses to harness it to gain competitive advantage. There are both challenges and opportunities for those that aim to deliver superior CX while adhering to data privacy regulations. Data privacy protection concerns are driving new regulations around the world. [More...]

February 22, 2020
small businesses are most vulnerable to security threats but document management can offer strong protection
There's a major myth about "going paperless." A paperless office doesn't mean that paper is outright banned. There likely will be a need for physical paper in business for a long time, so don't throw out your printer just yet. Rather, being paperless means being able to embrace a shift from traditional paperwork processes to those that take advantage of documents that can be in a digital state. [More...]

February 20, 2020
the right balance of product audience and value proposition is key to long-term e-commerce success
You've heard all the reasons why businesses fail: lack of capital, poor product execution, or too much competition seem to be the most frequent excuses. Lately, it's become more common to hear about retail stores closing due to competition with online stores and marketplaces such as Amazon. However, what makes an e-commerce store successful in the long term? [More...]

February 20, 2020
microsoft has introduced a slew of new artificial intelligence tools for its dynamics 365 offerings
Microsoft has unveiled several new AI capabilities across Dynamics 365 applications and a new solution to help project-centric services organizations transform their operations. The AI enhancements include first- and third-party data connections in Dynamics 365 Customer Insights, Microsoft's customer data platform. The company also unveiled new manual and predictive forecasting capabilities. [More...]

February 19, 2020
jeff bezos has committed $10 billion to start a fund to combat climate change
Amazon CEO Jeff Bezos has announced a commitment of $10 billion of his personal money to the newly launched Bezos Earth Fund to fight climate change. "Climate change is the biggest threat to our planet," Bezos wrote. "This global initiative will fund scientists, activists, NGOs -- any effort that offers a real possibility to help preserve and protect the natural world." [More...]

February 18, 2020
amazon vendors can exercise leverage in negotiating agreements
That time of year is upon us once again, and stress levels for Amazon vendors are starting to build. The arrival of spring means renegotiating your vendor terms with Amazon, which seem to grow stricter year-after-year. However, with more than 50 percent of all Amazon sales coming from third-party sellers, the pressure is also on for the other side of the table. [More...]

February 15, 2020
tech solutions are available to help every e-commerce business go global
The Internet has made convenience a top consideration for consumers when it comes to browsing and making purchases. This trend has led to more consumers opting to shop online. As a result, retailers are racing to make their products readily available. With U.S. e-commerce sales increasing by 17 percent in Q3 2019, it's clear that the competition for online dollars has become intense. [More...]

February 13, 2020
a federal court ruling has bolstered sprint and t-mobile's merger plans
A U.S. District judge has ruled that Sprint and T-Mobile, the nation's third- and fourth-largest mobile carriers, can go forward with a $25 billion merger. The deal will not close until the California Public Utilities Commission approves the transaction, but clearing this latest hurdle moves the two companies one step closer to a merger that has been years in the making. [More...]

February 12, 2020
all businesses are vulnerable to ransomware attacks
Ransomware hit at least 966 U.S. government agencies, educational establishments and healthcare providers in 2019, at a cost possibly exceeding $7.5 billion. The victims included 113 state and municipal governments and agencies; 764 healthcare providers; and 89 universities, colleges and school districts. Operations at up to 1,233 individual schools potentially were affected. [More...]

February 12, 2020
effective customer engagement is necessary to head off churn and improve retention
Brightback recently published a report on customer churn and what more than 400 subscription companies say they're doing about it. Its findings are in line with many other sources, and the data deserves an examination. First of all, we're way past the point where subscription companies can expect to sign all of the new customers they need to replace those that decide to end their relationships. [More...]

February 11, 2020
shoppable posts are the latest trend in e-commerce engagement
There were 4,521,480,071 Internet users as of Dec. 1, 2019. A month later it was closer to 5 billion users. A decade ago there were fewer than a billion social network users. That's worldwide. That user growth has been a leading indicator of the rise of alternative social networking platforms. Marketers -- and consumers -- are always on the lookout for the newest thing with which to engage. [More...]

February 11, 2020
the latest windows 7 bug prevents users from shutting down or rebooting their computers
For the second time since Windows 7 reached the end of support on Jan. 14, a bug is causing trouble for users still clinging to the operating system. The first bug, related to setting a wallpaper image, turned desktops black. This new bug prevents Windows 7 users from shutting down or rebooting their computers. Microsoft's Windows 7 support now is limited to eligible paid plans. [More...]

February 8, 2020
savvy brands will take advantage of the many ways to optimize sales on amazon
Over the last quarter-century, Amazon has transformed itself from an online bookseller into an e-commerce behemoth that's reshaping retail economics. In 2018, Amazon reported more than $232 billion in revenue -- a number that's sure to jump once 2019's final figures are released. Those eye-popping returns mean the online seller accounts for nearly 50 percent of all e-commerce revenue. [More...]

February 6, 2020
researchers were able to exploit a vulnerability in philips hue lightbulbs to infiltrate networks
A vulnerability in Philips Hue smart lightbulbs and their controller bridges could allow intruders to infiltrate networks with a remote exploit, Check Point Software Technologies has disclosed. The researchers notified the owner of the Philips Hue brand about the vulnerability in November, and it issued a patched firmware version through an automatic update. [More...]

How do you feel about your use of the Internet?
I spend a lot of time online and it's mostly high value.
I spend a lot of time online and much of it is wasted.
I'd like to experience more immersive online activities, like VR.
I'd like to spend more time in the real world.
I'd like to be always connected, perhaps with eyewear.
It's important to disconnect from the Web at regular intervals.
I go online as little as possible and I intend to keep it that way.
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