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Results 1-10 of 10 for Corinne S. Bernstein.
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KnowledgeBase.Net 3.0 Set To Debut

KnowledgeBase Solutions is jockeying for position in an emerging market with the release this month of version 3.0 of its Web-based self-help and knowledge-management suite. Contenders in this arena need to address such pain points as ease of use, maintenance and improved integration between CRM and...

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ChannelWave 5 Takes Middle Ground

ChannelWave 5 focuses on the action in the middle by providing Web-based CRM and partner relationship management (PRM) technology for organizations that sell through such intermediaries as alliance partners, value-added resellers, systems integrators, and agents and brokers. The end-to-end offering ...

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Maximizer Enterprise 7.5 Targets Small, Mid-Size Firms

Maximizer Enterprise 7.5, from Maximizer Software, is designed to address a CRM challenge that looms large for most small and mid-size companies: identifying customer needs rapidly without having to make huge capital outlays. The new version of the CRM suite, introduced late last year, integrates cu...

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SupportSoft Service and Support Automation

SupportSoft continues to make inroads into a crucial yet often-overlooked area -- support automation -- as customers increasingly expect solutions to their problems that are fast, effortless and personalized. Looking to lower support costs and improve services to clients, enterprises are shifting aw...

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MarketSoft’s Cross-Sell Hub

MarketSoft's Cross-Sell Hub, an enterprise-wide business-process engine designed to connect opportunities with the line of business and channel best able to close the deal, targets a much sought-after niche. The lead-management tool links people, processes and data to help users sell more to current...

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Onyx Enterprise CRM 4.0

Onyx this month announced the general availability of its next-generation customer and partner portals, which -- in conjunction with the company's employee portal -- are designed to fully mirror customer interactions. The three portals comprise Onyx Enterprise CRM 4.0, a Web services offering that i...

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Epiphany’s E.6 CRM Suite

E.piphany says that with its E.6 application, it offers a full set of intelligent applications for marketing, sales, service and enterprise analytics. By melding analytical and operational CRM capabilities, the Web-based technology helps drive effective and personalized interactions with customers, ...

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SAS Enterprise Miner and Text Miner

SAS has designed Enterprise Miner 4.1 to cull the gems from a vast assortment of enterprise data by unearthing trends, explaining known outcomes, predicting future results, and identifying factors that will ensure a desired effect. When combined with SAS data warehousing and OLAP technologies, Enter...

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Siebel Sales Force Automation

Focusing on information, not just automation, Siebel Systems' sales force automation suite helps users share data across sales teams, manage sales pipelines, rapidly create customer quotes and proposals, configure products and services to meet the needs of each customer and provide after-sales servi...

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i2’s Supply Chain Management Suite

i2 Technologies' Supply Chain Management suite is designed to function as an end-to-end solution that spans planning, execution, collaboration and event management. The suite comprises strategic planning, demand and supply planning, and supply-chain execution. Although i2 touts its industry-specific...

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