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Results 1-4 of 4 for Andrew Petty.
EDITOR'S POST

Compensating SaaS Sales: Turning Hunters Into Farmers

Software as a Service was designed to be a more convenient way for businesses to implement enterprise applications. However, on the vendor side, the new distribution approach complicates matters in the sales department. Traditionally, a salesperson would sell clients on-premise software packages tha...

EDITOR'S POST

Banging on the Boardroom Door: Let Customer Service In!

Was it the "Year of the Frustrated Customer?" Here are a few highlights: Airline passenger complaints to the U.S. Department of Transportation were up 70 percent, as last summer saw the worst delays in 13 years of record-keeping; Verizon was ordered to pay $1 million to customers the company termina...

EXCLUSIVE INTERVIEW

Motorola Ops Director Chip Yager: Mesh Networks on the Move

Look closely next time you stop at a traffic light -- it could contain an access point for a wireless mesh network. Multiple applications are being developed for wireless mesh networks to enable users in the vicinity to bounce video, audio, text and other signals among their devices. Public utilitie...

Mesh Networks: The Future of Police Patrolling

The Los Angeles Police Department has come a long way from relying on walkie-talkies to hear descriptions of suspects on the run -- now they can watch video of crimes in progress in real time. Last year, the department installed 10 surveillance cameras and a multi-radio wireless broadband network, a...

Will Elon Musk ultimately purchase Twitter?
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