Welcome | Sign In
ECommerceTimes.com
Law

Senator Demands Explanation for Skyrocketing Text Message Rates

Print Version
E-Mail Article
Reprints
Senator Demands Explanation for Skyrocketing Text Message Rates

The chairman of a U.S. Senate subcommittee dealing with antitrust issues smells something fishy in the wireless communications arena. Why have all the major carriers doubled their rates for text messaging in the past three years, when the service itself costs so little to provide?


eMarketer Whitepaper: Optimizing the E-Commerce Experience
From the Web to the Contact Center, are you prepared to proactively engage and keep your savvy customers? Read how e-commerce leaders are optimizing their sites with ratings, reviews, live help, Web analytics, mobile and more.

With the exception of unlimited plans, major wireless carriers have raised their prices for text messaging almost in tandem by more than 100 percent over the last three years, a fact that caught the attention of U.S. Senator Herb Kohl, D-Wis., chairman of the Senate Antitrust Subcommittee.

Kohl sent a letter to the chief executives of the four largest providers, Verizon Wireless, AT&T (NYSE: T), Sprint (NYSE: S) and T-Mobile, requesting an explanation. It isn't the official start of an antitrust investigation, but the senator's wording suggests that he's wondering whether a probe might be warranted.

Costs Don't Justify Prices

"I am writing to express my concern regarding what appear to be sharply rising rates your companies have charged to wireless phone customers for text messaging," he wrote, an increase that could be a "reflection of a decrease in competition, and an increase in market power, among your four companies."

In 2005, text messages were commonly priced at 10 US cents per message, whether sent or received, Kohl pointed out. Last fall, Sprint raised its rate to 20 cents, and the other providers quickly followed suit -- conduct that "is hardly consistent with the vigorous price competition we hope to see in a competitive marketplace," Kohl wrote.

The cost of sending text messages does not justify the price points now in place, he continued. However, a change in the competitive landscape may have had a bearing, he allowed, noting the industry's consolidation from six national providers to four in recent years.

"As Chairman of the Antitrust Subcommittee, I am concerned with whether this consolidation, and increased market power by the major carriers, has contributed to this doubling of text messaging rates over the last three years," wrote Kohl.

By October 8, he wants the four wireless companies to provide the following:

  • an explanation of the cost, technical, or any other factors that justify a 100 percent increase in the cost of text messaging from 2005 to 2008;
  • data on the utilization of text messaging during that time period;
  • a comparison of prices charged for text messaging compared to prices for other services from 2005 to the present -- e.g., prices per minute for voice calling, prices for sending e-mails, and prices charged for data services such as Internet access over wireless devices; and
  • an explanation of how a carrier's text messaging pricing structure differs in any significant respect from that of its competitors, if it does.

Circumstantial Evidence

Based on the pricing data, one can see why Kohl is suspicious, said Keith Hylton, a law professor at Boston Unversity and author of the textbook, Antitrust Law: Economic Theory and Common Law.

"Four firms increasing their prices 100 percent at roughly the same time would raise suspicions among antitrust enforcers and potential litigants," he told the E-Commerce Times. "To prove a violation of Section 1 of the Sherman Act, you have to prove conspiracy -- but you can prove conspiracy with circumstantial evidence. Unusual coincidence, like all firms hiking prices at the same time, is considered a factor that would suggest that the firms are colluding."

To fight such charges, the carriers will have to explain the timing and how it was that they independently reached the same price point, he continued. "The most important factor in inferring conspiracy is the existence of acts that appear to be inconsistent with individual self interest."

Out of Whack

One argument that the carriers are unlikely to make is that the costs associated with text messaging have risen, thus prompting a price increase. "It costs very little for a text message to be sent," explained Jim Keller, CEO of Context Technology Solutions.

Small packets of data between a cell phone and the control tower constantly transfer whether the phone is in use or not. Text messages are included with the control data, which means the associated infrastructure costs are negligible. Because text messages are very small, the data transfer fees are minimal, Keller said.

"The cost of text messaging for the carriers is very disproportionate to what they charge their customers," he concluded.


Print Version E-Mail Article Reprints More by Erika Morphy


More by Erika Morphy

Ballmer Gives Shareholders - and Dell - Cause for Optimism
November 20, 2009
Microsoft CEO Steve Ballmer was all smiles at the company's shareholders meeting, as he touted the early success of Windows 7. Ballmer's cheer may have been contagious; after posting a massive earnings decline for the third quarter, Dell needed some good news to latch onto, and the prospect of broad enterprise adoption of Windows 7 could spur PC sales.
AA.com Sucks the Fun Out of Trip-Planning
November 20, 2009
Using AA.com to book a flight was a painful experience. Densely packed, disorganized information was displayed in an unattractive format. On the plus side, it did seem as though the deals American Airlines advertised were real and not mere bait-and-switch lures. For anyone who wants a travel-planning Web site to inject a little pleasure into the experience, though, I say look elsewhere.
Salesforce.com Pumps Up Volume of Workplace Chatter
November 19, 2009
Salesforce.com has developed a collaboration platform that puts social networking to work. Salesforce Chatter facilitates employee collaboration on projects through Facebook-like profiles, status updates, feeds and groups. The question remains whether employees will be as open to social networking in the workplace as they are in their personal lives.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network