By Renay San Miguel E-Commerce Times
07/09/09 12:27 PM PT
Now that the early adopters have their hands on a Kindle, Amazon is courting consumers for whom money is an object. The company just knocked $60 off the price of a Kindle 2, bringing it down to $299. The big question is whether that price point is low enough to attract the interest of the masses, particularly in a down economy. Paper, after all, is still cheap.
eMarketer Whitepaper: Optimizing the E-Commerce Experience
From the Web to the Contact Center, are you prepared to proactively engage and keep your savvy customers? Read how e-commerce leaders are optimizing their sites with ratings, reviews, live help, Web analytics, mobile and more.
Maybe Amazon's (Nasdaq: AMZN) dreams of beaches filled with summer readers clicking on Kindles instead of riffling through a James Patterson or Clive Cussler page-turner didn't quite pan out. Or maybe economic stimulus funds haven't trickled down far enough to get recession-weary consumers thinking of e-book readers as must-have purchases.
In any event, Amazon's decision Thursday to quietly lower the price for its Kindle 2 from US$359 to $299 has analysts trying to read whatever messages they can about the health of the e-book device market and whether a price war is looming.
New devices coming soon from companies like
Plastic Logic may have Amazon thinking about getting an economic jump on the competition.
The Kindle 2 debuted in February, and during its first quarter earnings report in April, Amazon CEO Jeff Bezos crowed that Kindle sales had "exceeded our most optimistic expectations."
The company has never said exactly how many Kindles or Kindle 2s have been sold, but estimates in published reports put about 300,000 of the latest e-book reader in consumer's hands, compared to nearly 500,000 of the first version.
The Old Razors vs. Razor Blades Concept
Amazon's explanation is that the Kindle 2 is becoming cheaper to produce, hence the drop in price, according to press reports. However, that may not be the long and short of it.
In a tough economy, "consumers want to pay less," noted Yankee Group analyst Carl Howe. "I think the real issue is an e-book reader at several hundred dollars is a pretty pricey device. You can get a Blu-ray player, you can get a smartphone, you can get a 32-GB iPhone, for that matter.
"It's a fairly high-priced device, and you still have to buy media for it," Howe told the E-Commerce Times. "Yeah, it's cheaper to make, but I think they're also looking to expand their market."
Amazon might be able to do that, thanks to the same razors-vs.-razor-blades theory that made HP (NYSE: HPQ) a technology powerhouse; sell printers at a one-time price, and keep people coming back to you for ink, other supplies and maintenance.
"It's not so much profit coming from the Kindle, but more profit from the books that people consume," Rob Enderle, principal analyst for the Enderle Group, told the E-Commerce Times.
"With a new product, you get a wave of people wanting to be first to own it," he noted. "There's no point in reducing price when you have low supply and high demand. Now that demand has caught up, they move the price into a more favorable condition, sell more Kindles, and sell more books and publications."
The Market and the Competition
Other e-book readers now on the market are still struggling to catch up with Amazon in terms of sales, with Sony's (NYSE: SNE) Reader the closest in terms of brand recognition, if not in revenue.
None of its competitors make it as easy to download content on-the-go as the Kindle does, both Howe and Enderle pointed out.
Sony is still playing catch-up in terms of content selection, added Enderle.
About 270,000 books are available for instant download directly to the Kindle, including many New York Times bestsellers, according to Amazon.
Plastic Logic is promising a bigger-screen reader, a la Amazon's
Kindle DX, later this year, and bricks-and-mortar retailer Barnes & Noble (NYSE: BKS) is reportedly working on a device.
Indeed, larger screen sizes and form factors may raise the comfort level for consumers used to reading magazines and newspapers.
Even though Amazon so far hasn't been forced to fend off much competitive pressure, it isn't likely that the Kindle will take off like an iPod or iPhone, said Enderle.
"Amazon still doesn't have that Apple (Nasdaq: AAPL) gene where you go out and make this product part of the zeitgeist," Enderle said. "That's hurting them a bit. They're not a marketing company. You would think they would be, given they're a retailer. But at this point, the Kindle remains the only product that has the back-end [support] required, and much like the competitors to the iPod, the other folks don't quite seem to get it."
Ultimately, in a down economy, the main competition for these devices is not other devices.
"It's paper," Howe said. "It's the original books. They're really good and they have 400 years of development and refinement behind them, and there's good technology for making them cheap. Electronic books need to add something. The Kindle makes it possible to carry lots of books at once, and connectivity makes the difference. But nobody's going to win if they go at it with the idea of, 'Let me give you a book and make it electronic.' They've got to add more."
Don't Give Your Customers a Reason to Park Their Carts July 09, 2009
Shopping cart abandonment is an e-commerce evil, but it's not a necessary one. Researchers have uncovered some of the top reasons customers walk away, and e-tailers that choose to ignore them do so at their peril. Taking a holistic approach to protecting shopping carts can go a long way toward protecting, perhaps growing, revenue.
Related Stories
Google's E-Book Plans Could Diminish Amazon's Kindle Flame June 01, 2009
Google's plans to enter the e-book market have set off a flurry of speculation, most of it around the effect it might have on Amazon's early lead in the space. Amazon doesn't quite have an iPod/iTunes-type of lock on the e-book market with its Kindle reader and compatible content, so it may be possible for a competing service that would work with a vast array of devices to head it off.
2 New E-Readers on the Block: One Cheaper, One Touchier May 28, 2009
Amazon's Kindle e-readers will have some additional competition to deal with soon. Two new devices were demoed at the D: All Things Digital conference. The Interead Cool-er flaunts a low price, and the Plastic Logic reader offers a big screen and low weight.
Related News Alerts
More by Renay San Miguel
Sony Talks Up Plans for Digital Media Superstore November 20, 2009
Sony is one of the few companies in the world with an ecosystem of hardware and services that could match Apple's. It just doesn't mesh together nearly as smoothly as Cupertino's. Sony executives want to change that. They've announced plans to build an online network that ties in many of the company's products and allows users to download a wide variety of content.
Playboy's Bunny Couldn't Make the Hop to the Web November 20, 2009
The party may be winding down for Playboy. Buyers may be attempting to wheel a deal for Playboy Enterprises, which could in turn bring an end to a publication long past its heyday. It seems that a magazine that was one of the first to storm the barricades of censorship couldn't conquer 21st-century cyberspace.
AOL Spinoff May Send Third of Workforce Reeling November 19, 2009
When it parts ways with Time Warner next month, AOL will likely begin laying off as many as 2,500 workers, about a third of its staff, the company said. The once-mighty portal and Internet service provider faces the task of redefining itself and deciding which of its assets to keep and which to let go. There's still some hope for the company that gave millions their first glimpse of the Internet.