Welcome | Sign In
ECommerceTimes.com
E-Commerce

EC Group Could Spur Search Privacy Sea Change

Print Version
E-Mail Article
Reprints
EC Group Could Spur Search Privacy Sea Change

A working group of the European Commission has issued some stringent recommendations about privacy policies that are likely to make Google and its competitors in the search industry squirm. Though its recommendations are currently just that, legislation could be just around the corner.


Success is just a matter of knowing the right "secrets." Download the free eBook, "The Edge of Success: 9 Building Blocks to Double Your Sales." You will discover the fastest, most effective ways to grow your business and still have time to live your life.

An Opinion issued by the influential European Commission Article 29 Data Protection Working Party could have a major impact on the way search engines do business.

The group's recommendations include discarding personal search data after six months, giving consumers the right to see data that search engines have collected about them, and making Internet protocol addresses personally identifiable information.

The group's recommendations do not have the force of law -- but they could very well make their way into EU legislation.

"The impact will be significant," predicted Marc Rotenberg, executive director of the Electronic Privacy Information Center. "Over the last 10 years, we have had many instances where European privacy officials have pushed back against U.S. businesses and the government," he told the E-Commerce Times.

While the Article 29 Working Group is an independent advisory body, "it is still extraordinarily important," noted Pam Dixon, executive director of the World Privacy Forum.

"There is no equivalent to it in the United States," she told the E-Commerce Times. "Usually what they recommend gets put into law."

The Good Fight

If that should happen in this case, then Google (Nasdaq: GOOG) and other search companies will have to revamp many of their behind-the-scenes business processes to comply. First, though, there's likely to be a lot of hand-wringing, foot-dragging -- and most of all, fierce lobbying against the recommendations.

Indeed, it has already begun. In a blog post on Monday, Google attorney Peter Fleischer wrote, "We believe that data retention requirements have to take into account the need to provide quality products and services for users, like accurate search results, as well as system security and integrity concerns."

To be sure, there are legitimate competitive reasons why Google and other search engines may balk at implementing the recommendations.

For one thing, there is no appreciable difference -- assuming a system is secure -- between an 18-month hold period and a six-month hold period, pointed out Peter S. Vogel, a partner with Gardere.

Google may well challenge the arbitrary time frame, he told the E-Commerce Times, especially if it believes that keeping data for a shorter period will affect its competitiveness.

Another problem for Google is that it cannot clearly delineate a user in Europe from one in the United States, Vogel added, "so theoretically this recommendation could impact all users."

That is not necessarily a bad thing, in the view of privacy advocates. Nor is it an impossible mandate for search engines to meet. The search engine Ixquick, for instance, is already in compliance with the recommendations, Dixon noted.

"This paper was a very thoughtful, comprehensive approach to real privacy problems," commented EPIC's Rotenberg. "Until it was published, there had not been much serious discussion at this level on privacy in Internet searches."

The Opinion debunks a myth that EU data retention laws call for search engines to keep personal information for at least a year for law enforcement purposes. The recommendations make a point of stating that this is not the case.

Google is the author of this common misconception, according to Rotenberg. In a number of remarks on public forums, the company's representatives explained that Google was required to keep personal information on search requests in order to comply with EU law.

Google has made a number of other arguments relating to security issues and optimization of search technology -- many of which Rotenberg says are reasonable -- for maintaining such data.

IP Addresses Go Dark

Another provision in the Opinion that search engines will not like is the finding that IP addresses are personally identifiable information. This issue came up when the EC evaluated Google's DoubleClick acquisition, but that point was not definitively settled during the hearings.

Perhaps the most uncomfortable recommendation for the search engines will be the one that gives consumers access to the information being kept about their searches, WPF's Dixon said.

"They have a lot of profiling data on the consumer," she observed.

Outraged reactions to the level and depth of the data may indeed lead to more onerous regulations, Dixon suggested -- not to mention a backlash against using search technology.


Print Version E-Mail Article Reprints More by Erika Morphy


Talkback: Join the Discussion.
Google's database of search requests
Alice-Sofia
Posted 2008-04-09
Google's practice to retain search requests indefinitely should be encouraged, not forbidden, ...

More by Erika Morphy

Cisco Adds New Technologies to Collaboration Tool Chest
November 09, 2009
Cisco has launched new collaboration tools designed to make it easier for businesses to work closely with their partners without creating security risks. They also provide a receptive platform for the increased use of video and social media in the enterprise. Cisco introduced three new network devices to support the collaboration tools.
Windows 7 Flies Off the Shelves
November 06, 2009
Early sales figures on Windows 7 boxed software suggest a high level of consumer enthusiasm for the OS. Unit sales were a whopping 234 percent higher than Vista's out of the gate. The revenue haul was not as impressive, as Microsoft offered sharp discounts to spur presales. Also, sales of PCs with Windows 7 preinstalled have been lackluster -- but October is historically a weak month for PC sales.
Southwest Doesn't Fool Around
November 06, 2009
Either Southwest Airlines had better deals for my favorite route than its competitors or its superior Web site tools made it easier for me to ferret them out. Either way, kudos to Southwest. In the not-so-hot department were the airline's long list of what passengers weren't allowed to do and its very short list of what Southwest was obliged to do for them. Left me feeling a little chilly.
Don't miss a story -- sign up for our FREE e-mail newsletters and view the latest headlines at a glance.
Tech News Flash [ View Sample ]
E-Commerce Minute [ View Sample ]
ECT News Network Weekly Newsletter [ View Sample ]
Shortcuts
ECT News Network Information
Reader Services
Corporate
ECT News Network